Integrated Management Framework
Introduction
What is PAS 99
Examples of Integrated Management Systems
Auditing IMS
Benefits & Barriers
What the Certification Bodies dont mention
What is PAS 99
Specification issued by BSI
Recognised by Certification Bodies
Framework by which you can manage all
elements of your business
ISO 9001
ISO 14001
OHSAS 18001
Sector Standards: ISO/TS 16949, ISO 13485 etc
Specialist Standards: Organic Food, Fair Trade,
Lexel, Sarbanes Oxley
Principles of PAS 99
Based on ISO 14001 structure
PDCA Cycle to support systematic
management
Risk Based Standard
Helps is you really know your processes!
Process identification with inputs & outputs are
essential
Structure of PAS 99
6 common requirements:
Policy
Planning
Implementation & Operation
Performance Assessment
Improvement
Management Review
The Specification
Practical Examples of Key Areas
Risk Based Approach
4.3.1 Evaluation of Aspects & Impacts : evaluate the
significant business issues & the associated risk
Quality: Preventive Action?
Automotive: FMEA
Food: HACCP
Medical Devices: Product Risk Assessment
Environmental: Aspects & Impacts
OH&S: Risk Assessment, HAZOP
Corporate Governance: Corporate Risk
Goal: Establish a common frame work to identify,
evaluate
and control business risks of any type.
Legal & Other
Requirements
4.3.2 Identification of legal & other requirements
Environmental: licences, waste, water, WEE etc
OH&S: HASAW, Manual Handling, PUWER, Consultation
Human Resource: Working time directive, equality, disability etc
Data Protection: Do you hold customer information?
Products: CE Marking, design requirements
Import/Export: Legal requirements, product specifics
Software: Are you licensed correctly?
Corporate Governance: New companies act & director liability
Goal: Legal compliance (and keep the Managing Director
out
of court).
Achieving Compliance
System Linkages
Documenting Working
Procedures
4.4.1 Operational Control - for example machine
maintenance:
OH&S: Wear your PPE, Use the permit to work, isolate
the machine
Product: Ensure machine is cleaned, set up for quality
critical to quality parameters
Environmental: Dont throw the oil down the drain etc.
Goal: One stop shop document for each process
and task.
Core Systems
4.4.3: Documentation requirements, 4.5.4:
Handling non conformities, 4.6.2: Corrective &
preventive action
Control of documents & data
Control of records
Control of non conformities
CAPA
Goal: Common procedures for these systems and
clear priority on CAPA for the business as a whole
Management
Responsibilities
4.2: Policy, 4.3.4: Objectives, 4.7 Management
Review
One policy
Common (non conflicting) objectives
One Management Review of the business
Goal: Common vision, goals and priorities for
the business as a whole
IMS Audit
4.5.2: Internal Audit
Saves time
Must focus on processes (not system elements)
Use auditors & specialists to achieve competency
Carefully define the scope of the audit & criteria
Goal: Common vision, goals and priorities for
the business as a whole
A Turtle Process Map
With What?
With Whom?
Equipment
Infrastructure
Training
Knowledge
Skill
Inputs
What should
we receive?
Outputs
What should
we deliver?
Process
How Many?
Performance
Indicators
How?
Instructions
Procedures
Methods
Some Barriers to
Integration
Perception:
Can a good Environmental/Quality/H&S Manager cut it
running an IMS?
Fear:
Is
this a cleaver way to right size the organisation?
Too Hard:
Sound
fantastic Mike but
Lack of Control:
Nice
try Mike but Ive just spent the last 5 years trying
to get everyone to follow the Q/E/H&S procedures we
need to maintain the focus not dilute it!
Implementing an IMS
Write a policy for the IMS
Define the system write a well structured
manual to act as your instruction book
Make sure you have well developed process
understanding
Install common system elements
Benefits of an IMS
Encourages risk management across the
business
Gives a competitive edge more holistic
approach to business management
Stakeholder satisfaction systemic approach to
risk, governance across the business
Common goals across the business
You should not integrate to save a few on
Certifications costs!
What the Certification
Bodies didnt tell you!
Still need to be certified 3 times
(i.e. ISO 9001, ISO 14001 & OHSAS 18001)
Probably will not make any kind of cost saving
Not all auditors are multi skilled (you may get
2-3 auditors) Are all auditors competent to
audit your business?
So in conclusion
PAS 99 Simple framework to use
Genuinely drives a risk based approach to
management
Simplifies systems
Can lead to internal savings
But
Translate your system
Ensure common processes
Ensure correct competencies are sustained