Planning Memo

March 2, 2016

Planning Memo Project #1

--Audience for this project would be faculty and staff in a number of
colleges at UNCC. This includes the College of Liberal Art & Sciences,
the College of Health and Human Services, and the Belk College of
Business. Although it was created for staff members of the listed
colleges, it is not limited to them.
--The primary purpose is to improve the selected site through
website revisions, revised tutorials, and quick reference guide through
conducting user tests.
--Particular topics/tasks to be included in the work:

Recruit test subjects (2-3) among various professors at UNCC.

Participants will be expected to come to usability tests prepared
to find issues with the sites or areas that can be improved
Recording of sessions will summarized and observing and writing
down notes
Materials we will prepare to organize usability test:
o Introductory script including directions for test
o Post test review questions addressing subjects experience
o Conclude with thank you correspondence
Review findings, create a reference guide to solve the issues and
create a final report

--Research and reporting schedule

March 14: Create draft of interview materials, and figure out

who we will select for our user tests.
March 16: Drafting day in class
March 21: (by or on) Have at least one usability test
completed.
March 23: (by or on) Have completed all usability tests. Have
first two (at least) usability tests.
March 28: Start creating the rough draft and quick reference
guide, and document all results.
April 4: Rough draft of results written.

April 6: Report to Alex Chapin, Ceily Hamilton, and Laurie

Parker.

-- Tone or voice we hope to project in researching and reporting our

observations: we intend to be non-leading and non-judgmental in our
interviews and usability tests. We will strive for objective results based
on observations of our test participants experience. Our goal is to
create a reference guide that could actually be used to help people
navigate the site in the future