SIX SIGMA

DMAIC

The 5 Phase Method That Underlies Lean Six Sigma

Define, Measure, Analyze, Improve, And Control
Once Projects Are Selected, Improvement Teams
Use
DMAIC To Refine Projects & Deliver Quantifiable,
Sustainable Results
DMAIC Is A Methodology For Root Cause Analysis
Dmaic Should Be Used When:
There Is A Problem And The Root Cause Is Unknown
The Stakes Are High And We Need To Be Absolutely
Sure The Solution Fixes The Problem
A Problem Exists, Solutions Have Been Tried, But

Define
First phase of the Lean Six Sigma improvement
process
Consists of defining the problem, the goal, the
process, and the customer
Project Charter
Voice of the Customer
SIPOC

Measure

Team focuses on data collection, which

takes time and effort
Select Measures
Data Collection Planning
Operational Definitions
Baseline Data

Analyze
Team reviews data collected during the measure
phase.
The goal is to narrow down and verify root causes
of waste and defects

Process Analysis
Brainstorm
Root Causes
Pareto Charts
Develop Hypothesis

Improve

Teams move on to solution

development
Create Flow
Mistake-Proofing: Poka-Yoke
Visual Management
5S

Control
Final phase of Lean Six Sigma.
The team focuses on how to sustain newly
achieved improvements by passing it on to
other employees
Process Control Plan
Monitoring & Response Plan
Documentation
Storyboard

THANK YOU!