Professional Documents
Culture Documents
Highlights
- Effective communication
- Adult learning theories
- Multicultural approaches
- Community-based education
- Curriculum/instructional design
- Self-motivated life long learner
Work Experience
University of Phoenix, Phoenix, AZ
October 15 Present
Financial Advisor
- Utilizes critical thinking, creativity, and problem solving skills to address and resolve
student issues to ensure a positive student experience
- Evaluates student accounts to explore solutions that assist students in attaining their
educational goals
- Facilitates the processing of federal financial aid to ensure compliance with established
regulations, policies, procedures, guidelines, and ethical standards
- Proactively identifies potential barriers within the student finance process and initiates
steps resulting in resolution
University of Phoenix, Phoenix, AZ
December 13 October 15
Qualification Specialist
- Conducted needs assessments to bridge gaps and improve effective compliance with
the departments preferred outcomes
- Developed projects to promote change and transformation according to business need
- Delivered presentations to improve behavioral and organizational performance
- Collaborated with managers and Subject Matter Experts to evaluate best practices
- Managed multiple projects utilizing planning, phasing, and sequencing for efficiency
- Created job aids, reference articles, and story boards to ensure desired results
A Step Ahead Preschool and Montessori, Phoenix, AZ
July 10 November 13
Learning Director
- Designed program curriculum to meet developmental needs and state standards
- Composed assessments and analyzed data to apply necessary changes
- Modified and implemented new employee training to meet job requirements
- Cooperated with other Learning Directors to guarantee curriculum and instruction
were meeting student and organizational needs
Education
University of Phoenix, Tempe, AZ
- Master of Arts in Adult Education and Training
August 14 December 15
August 06 May 10