QUESTIONNAIRE

A STUDY ON BANKING HABITS OF PEOPLE

IN RURAL AREA OF PANTHAL
Q1- Name of the respondent
_______________________________________________

Q2- Gender:

male

female

Q3- Age :

20-40

40-60

>61

Q4- Address
________________________________________________
Q5- Contact Number: _________________
Q6- Education qualification

High school graduate

Graduate

Post- graduate

Q7- Occupation:

Govt. service

Self employed/ business

Unemployed

Q8- Annual family income :

<10,000

10,000- 20,000

20,000-30,000

>30,000

Q9- Type of family :

Nuclear

Joint

Q10- How many members of your family have bank

account?_____________________
Q11- Do you prefer to save in bank?

Yes

No

Q12- How often do you save?

Weekly basis

Monthly basis

Quarterly

Yearly

Q13- How often do you withdraw money from savings in a month?

Once in a day

Once in a week

Once in two weeks

Once in a month

Any other______________________________

Q14- In which area do you have a bank account?

Rural

Urban

Semi- urban

Q15- What type of savings do you prefer?

Banking account

Postal account

Hoarding

Q14- Why do you prefer to save in that particular bank?

Because it offers higher rates of return

Located near residence

Other reasons

Q15-For how many years do you have account with that bank?

Less than 1 year

1-2 years

2-3 years

More than 3 years

Q16- What type of account are you maintaining in your bank?

Current account

Saving account

Loan account

Others ( please specify)

Q17- Do you think that your bank fulfills all your banking needs?(if no
then specify the improvements)

Yes

No

Q18- Do they charge unnecessarily for maintaining minimum balance in

your account?

Yes

No

Q19- Are you satisfied with the money they charge for opening your
account?

Yes
No

Q20- Which of the facilities are given more importance in your bank?

Loan

ATM

Others

Q21- How do you prefer to do your banking transactions?

ATM banking

Internet banking

Mobile banking

Any other

Q22- What do you feel about service quality of bank?

Excellent

Very good

Good

Average

Poor

Q23- How many times have you visited at your bank branch in last one
month?

Less than 1 time

1-3 times

3-8 times

8-12 times

Q24- What are the main reasons for which you visit your bank branch?

( please tick only one option)

To make a deposit

To get advice for investment purpose

To inquire about your balance

To withdraw cash

Others (please specify)

Q25- Do you advice your relatives or friends to avail credit lending

services?

Yes

No

Q26- Do you feel banking services are need for financial growth?

Yes

No