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9) "Application Number" generate .

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APPENDIX G
(1)

Operating System and office Productivity Tools.

(i)
(ii)
(iii)
(iv)
(v)
(vi)
(vii)

Microsoft Windows
MS Word - including Advanced Features
MS Outlook
File and Folder Management
Internet Familiarity, Usages and E-mail.
Understanding Wide Area Network, Wireless LAN and connecting LAN to WAN
Information on Internet explorer usages and various options / setting available

(Viii)

Overview & Usages ofof PDF

(ix)

Microsoft Office.

(2)

Microsoft Office Indic (Gujarati)

(i)
(ii)
(iii)
(iv)
(v)
(vi)
(vii)
(viii)
(ix)
(x)

Introduction about MS Office - Indic

Introduction about Desktop, Mouse, Keyboard, etc.
How to start Word? Methods of starting Word
How to Change Language English to Gujarati
Introduction about the Gujarati Keyboards
Introduction about the Gujarati IME, Difference between Remington and Transliteration
K/B
How to operate the K/B what is Transliteration K/B
How to type different Characters and Words from Transliteration K/B
How to use IME help? How to use spelling grammars check in Gujarati?
What is smart Tag? What is thesaurus?

(xi)
(xii)

How to change the menu from English to Gujarati

Convert the ASCII font to Unicode from TBIL Converter.

(3)

Troubleshooting, Installation and Best practices.

(i)
(ii)
(iii)
(iv)
(v)
(vi)
(vii)

Understanding Storage devices.

How to use a DVD/CD/ROM and floppy
Burning DVD/ CD
Taking data on and from a flash drive, pen drive.
Using data and resources from a Local Area Network
Using FTP for uploading and downloading of Data from the Internet
Information on Scanner and Scanner Software usage / Configuration

(4)

Installations:

(i)
(ii)
(iii)
(iv)
(v)
(vi)
(vii)

Installing basic softwares like MS Office, etc

CD Burning Software (Nero, etc)
Installing or adding printers
Installing or adding Fonts
Installing sound drivers
Installing drivers for any new hardware
Installing new software and removing them using the control panel

- 20 -

(5)

Best Practices.

(i)

(ii)
(iii)
(iv)
(v)

General Security concepts (Covering orientation on the criticality of the password

protection, guidelines on forming new passwords, guidelines on protection, of the
assigned accounts)
Disk Cleanup
Regular updating of anti virus software
Scandisk
Backups in detail including the following:
(a)
Backup through Application
(b)
Backup through Utilities and Tools.
(c)
Record Retention

(6)

Troubleshooting:

(i)
(ii)
(iii)
(iv)
(v)
(vi)

Troubleshooting Tools
Troubleshooting Viruses
Troubleshooting Fundamentals
Problems that keep a computer from starting
Troubleshooting OS, Network
Problems after a Computer Boots

- 21 -

APPENDIX H
Practical Test
(i)

Preparing a tender notice in word file

30 Marks

(ii)

Preparing a slide for presentation based on data

provided

10 Marks

(iii)

Preparing an excel spreadsheet and answering an

arithmetic problems

10 Marks

(iv)

Error check and spelling correction in given word

document and other functions.

10 Marks

- Comment remove
- Spelling check
- Bold Remove (Rewriting of paragraph), etc.

- 22 -