Serial

CallCentreContactNumberfor
No.
ServiceArea complaints(TollFree)
Name,AddressandcontactdetailsofAppellateAuthority
E/R9811098110/111Complaint
198
Mr.VivekGangwar
Name
1
AssociateVicePresident
Designation
C48,OkhlaIndustrialAreaPhase2,Delhi110042
Address
Delhi
appellate.delhi@vodafone.com
Emailid
9811090001
Phone
9:30to6:00
timings
9811098114/9811000009
Fax
Details

Name
Designation

Mumbai

Address
Emailid
Phone
timings
Fax

Name
Designation

Address
Emailid
Phone
timings
Fax

Page1of7

Postpaid9820098200/111/198
Prepaid9820098200/144

MsJacquelineMundkur
GMCustomerService
VodafoneEssarLimited.2ndFloor,SkylineIcon,86/92,Andheri
KurlaRoad,MarolNaka,NearMittalIndustrialEstate,Andheri
East,Mumbai400059,India.
Appellate.mum@vodafone.com
9820015713
9:30to6:00
2266661200

Postpaid9843098430/111Prepaid
9843098430/111Complaint198 Mr.HarshaMurthy
GeneralManagerCustomerService

3
RestOfTamil
Nadu(Except
Chennai)

VodafoneEssarSouthLimited,Tower1,9thFloor,Beliciaa
Towers,Block94,MRCNagar,Chennai600028,India
appellate.tamilnadu@vodafone.com
9943499434
9:30to6:00
9843012345

listofCC,NO,AA,Vodafoneupdatedon8.11.11

Details

Name
Designation

Serial
CallCentreContactNumberfor
No.
ServiceArea complaints(TollFree)

4
Chennai

Address
Emailid
Phone
timings
Fax
Name
Designation

WestBengal

Address
Emailid
Phone
timings
Fax

Name
Designation

Address
Emailid
Phone
timings
Fax

Page2of7

9732097320Complaint198

Mr.SridharRao
CEO
VodafoneEssarEastLimited,DLFITPark,BlockAF,15thFloor,
08MajorArterialRoad,NewTown,Rajarhat,Kolkata700156
appellate.kol@vodafone.com
9830140409
9.30amto6.00pm
9830098241

Kolkata

Address
Emailid
Phone
timings
Fax
Name
Designation

Postpaid9884098840/111Prepaid
9884098840/111Complaint198
Mr.HarshaMurthy
GeneralManagerCustomerService
VodafoneEssarCellularLimited,1046,AvinashiRoad,
Coimbatore641018
appellate.tamilnadu@vodafone.com
9962099625
9:30to6:00
9843012345
9830098300Complaint198

Name,AddressandcontactdetailsofAppellateAuthority

Mr.CPJoshi
VPCustomerService
VodafoneEssarSouthLimited,DLFITPark,BlockAF,15th
Floor,08MajorArterialRoad,NewTown,Rajarhat,Kolkata
700156
appellate.wb@vodafone.com
9830199999
9.30amto6.00pm
9732097666

Postpaid9823098230/111Prepaid
9923399233/111Complaint198 Ms.SabinaC
AssociateVicePresident
VodafoneEssarCellularLimited,TheMetropolitan,FPNo27,
Maharashtra
SurveyNo21,OldPuneMumbaiHighway,Wakdewadi,Shivaji
Nagar,Pune411005,India
appellate.mah@vodafone.com
02071717171
9:30to6:00
02071716666

listofCC,NO,AA,Vodafoneupdatedon8.11.11

Details
Name
Designation

Serial
CallCentreContactNumberfor
No.
ServiceArea complaints(TollFree)
7

Gujarat

Address
Emailid
Phone
timings
Fax
Name
Designation

Andhra
Pradesh

Karnataka

Address
Emailid
Phone
timings
Fax
Name
Designation
Address
Emailid
Phone
timings
Fax

Page3of7

9885098850/111,forcomplaints
198

Address
Emailid
Phone
timings
Fax
Name
Designation

Postpaid&Prepaid
9825098250/111Complaint198

10

Kerala

Name,AddressandcontactdetailsofAppellateAuthority
Mr.RohitKrishna
GeneralManagercustomerservice
VodafoneEssarCellularLimited,VodafoneHouseCorporate
Road,Prahladnagar,OffS.G.Highway,Ahmedabad380051
Gujarat,India
appellate.guj@vodafone.com
07971710000
9:30to6:00
+919825025989
Mr.RahulTandon
DGMCustomerService
VodafoneEssarSouthLimited,6thFloor,VarunTowers
II,Begumpet,Hyderabad500016Office:+919885298852,Fax:
(040)27764700
appellate.ap@vodafone.com
4071718300
9.30amto6.00pm
04027764777

9886098860/111,Complaint198 GirishS.
GeneralManager
VodafoneSouthLimited,SunningdaleBuilding,
EmbassyGolfLinkBusinessPark,Moramangala,
IntrmediateRingRoad,Bangalore560071
appellate.kar@vodafone.com
08071711111
9:30to6:00
08071711010,
9846098460/111,Complaint198 MrBinoyGeorge
DeputyGeneralManager
VodafoneEssarCellularLimited,4thFlr,AngelsArcade,South
Kalamassery,Cochin682022
appellate.ker@vodafone.com
9946123456
9:30to6:00
4842556007

listofCC,NO,AA,Vodafoneupdatedon8.11.11

Details
Name
Designation

Serial
CallCentreContactNumberfor
No.
ServiceArea complaints(TollFree)
11

Punjab
Address
Emailid
Phone
timings
Fax

Name
Designation

12

HP
Address
Emailid
Phone
timings
Fax
Name
Designation
Address
Emailid
Phone
timings
Fax

Page4of7

Name,AddressandcontactdetailsofAppellateAuthority

Postpaid9888098880/111Prepaid
9888098880/111,Complaint198 Ms.MandeepKaur
DeputyGeneralManager

13

Haryana

VodafoneEssarSouthLimited.PlotNoC131,EltopIndustrial
AreaPhase8Mohali160071,India
appellate.pun@vodafone.com
9888012346
9:30to6:00
9888098888
Postpaid9736097360/111Prepaid
9736097360/111,Complaint198 Ms.MandeepKaur
DeputyGeneralManager
VodafoneEssarSpacetelLimited130,DurgaCottage,SDA
Complex,AdjoiningAxisBank,Kasumpti,Shimla171009,
HimachalPradesh,India
appellate.hp@vodafone.com
9736397363
9:30to6:00
9888098888
9813098130/111,Complaint198 Mr.SunilKapoor
DeputyGeneralManager
VodafoneEssarDigilinkLimited,YogeshTower,KunjpuraRoad,
Karnal132001
appellate.har@vodafone.com
9813090003
9:30to6:00
9813098136

listofCC,NO,AA,Vodafoneupdatedon8.11.11

Serial
CallCentreContactNumberfor
Details
No.
ServiceArea complaints(TollFree)
9719097190/111&198
Name
14
Designation

UPW

Address
Emailid
Phone
timings
Fax

Name,AddressandcontactdetailsofAppellateAuthority
Mr.RajeshShetty
DGM,CS
VodafoneEssarSouthLimited,B1/G2,2ndFloor,Mohan
CooperativeIndustrialEstate,MathuraRoad,NewDelhi110
044
Appellate.upw@vodafone.com
+911142528111
9:30am6:30pm
919719097191

ForEnquiries:111or+91
9839098390
ForComplaints/Requests:198
(tollfree)
Name
Designation

Mr.ManishJain
HeadCustomerServices

15
UPEastCircle

VodafoneEssarDigilinkLimited
ShalimarTitanium,PlotNumberTC/G1/1,VibhutiKhand,
GomtiNagarLucknow226010
Appellate.Upe@vodafone.com
919839756789
9:30to6:00
+915222231882

Address
Emailid
Phone
timings
Fax
Name
Designation
Address
Emailid
Phone
timings
Fax
Name
Designation
Address
Emailid
Phone
timings
Fax

Page5of7

9828098280/111/198

16

Rajasthan

18
Madhya
Pradeshand
Chattisgarh

Ms.SonalGordon
CustomerServiceHead
VodafoneEssarDigilinkLimited,5thFloor,GauravTower,
MalviyaNagar,Jaipur302017,Rajasthan,India
Appellate.Raj@vodafone.com
9828996200
9:30to6:00
9828098285

9713097130 Mr.AmarJoshi
DeputyGeneralManager(HeadCS)
VodafoneEssarSpacetelLtdIIndFloor,CentrePoint,New
Market,T.T.Nagar,Bhopal462003
appellate.mpcg@vodafone.com
9713097132
9:30to6:00
9713012345

listofCC,NO,AA,Vodafoneupdatedon8.11.11

Details

Name
Designation

Serial
CallCentreContactNumberfor
No.
ServiceArea complaints(TollFree)

19
Biharand
Jharkhand

Address
Emailid
Phone
timings
Fax

Name
Designation

Postpaid:9709097090/111
Postpaid:9709097090/111,
Complaint198

Postpaid9776097760/111,
Prepaid9776097760/111,
Complaint198

20

Orissa
Address
Emailid
Phone
timings
Fax
Name
Designation

Address
Emailid
Phone
timings
Fax

Page6of7

Name,AddressandcontactdetailsofAppellateAuthority

Mr.JitendraAgnihotri
Head
VodafoneEssarSpacetelLtd,MayfairCourt,HinooRanchi
834002
appellate.bih@vodafone.com
9709018279
9:30to6:00
06512253084

Mr.ShaileshUpadhyay
AVPCS
VodafoneEssarSpacetelLimitedModuleA,2ndFloor,Fortune
Towers,Chandrasekharpur751023,Bhubaneswar,Orissa
Appellate.ors@vodafone.com
9776098820
9:30to6:00
9776097766

9796097960/111ForBothPrepaid
&Postpaid
RamMudakavi
DGM

21

JammuAnd
Kashmir

VodafoneEssarSpacetelLtd.BachitterComplex,GroundFloor,
OppK.B.PublicNH,NarwalByePass,ChanniHimmat180011
Appellate.JnK@vodafone.com
9796097979
9:30to6:00
9796097962

listofCC,NO,AA,Vodafoneupdatedon8.11.11

Details
Name
Designation

Serial
CallCentreContactNumberfor
No.
ServiceArea complaints(TollFree)

Name
Designation
Address
Emailid
Phone
timings
Fax

Page7of7

9706097060/111,Complaint198 Mr.HemangTrivedi
DGM

22

Assam

Address
Emailid
Phone
timings
Fax

Name,AddressandcontactdetailsofAppellateAuthority

23

NorthEast

VodafoneEssarSpacetelLtd,AgniShantiBusinessPark,Opp:
AGPOffice,GNBRoad,Ambari,Guwahati781001,AssamIndia
Appellate.asm@vodafone.com
9706024365
9:30to6:00
na
9774097740/111,Complaint198 Mr.MrinmoyChoudhury
Manager
VodafoneEssarSpacetelLtd,BawriMansion,3rdFloor,
Dhanketi,Shillong793001,MeghalayaIndia
Appellate.nes@vodafone.com
9774024365
9:30to6:00
na

listofCC,NO,AA,Vodafoneupdatedon8.11.11