Bo (QHERID vector interactive writing practice and model business documents on the DVD-ROM 5.5 writing e@ Scan reading EE Complete the sentences with the expressions in bold from the emails 1 The____ is how long it takes for the goods to arrive after ordering. 2. The isthe total price of something without any deductions 5 A__— isa reduction ofthe selling price of a product when a manufacturer sells to a retailer, 4 A isto try out products and services to see if they re satisfactory. 5 The is the amount that i left afterall deductions have been made. 6 Ais when you ask fora large number of items to be delivered at the same time. Negotiating language EE Match the beginning with the correct ending. . 1 Further to your call, a) our terms are 8% discount for orders over 80,000. 2. hope everything goes ) ifyou need any further information, 3 With reference to discounts, ¢) according to plan. 4 Our terms of paymentare__) Pd like to confirm the following points. 5 Please get back to me ©) 3% discount for payment within 30 days. 6 Please find attached the 1) that you have received this email. agenda of the meeting 8) 10,000 parts per month, 7 We have submitted a bh) firm offer of €100 per item. 8 Transport costs are 4) as requested. 9 We can guarantee delivery of §)_ free within Europe. 10 Please confirm Placing orders EX Complete the email from Hugh Bradshaw to Ms Noonan using the words in the box. Dear Ms Noonan, | Fotowing our telephone conversation lst week, I would ike to(1)____ an oder for 500 English ABC dictionaries. Your catalogue gives the 2) __of the ABC dictionary as €14, can you confirm that this still the price? Also can you send details ofthe terms of (3) _ that you can offer for (@) within 30 days on an order ofthis size? Please note that we need (5)___ of the dictionaries before the end of this month, We ‘would be grateful if you could (6) the items as soon as posible. Hook forward to receiving your (7)_. Yours sincerely, | Hugh Bradshaw — << Ii Write Ms Noonan’s reply. Use the information below. + You only have 300 dictionaries in stock at the moment. Delivery of the other 200 would be in one month, ‘+The catalogue is out-of-date The current price is €16 + You can offer a 7% discount for payment within seven days. TheBusiness 67