You are on page 1of 60
Nepiexopeva Eloaywoyr} 2 Or rpocwImKo’ ous o75xO! 3 H Bixt} Gag Tpod1d8ean aévavn ang GuyKpoUcElG 4 Ti iva auyxpouon; 3 H avrlopaoh cas ot cuyKpoucei, 6 Eqm6biq orny avieriaman auyKpoucewy 7 ZuvaoBuara Kar Tpérro1 GuprepKpopas TOU TrpoKaAei n BUyKpOUCT 8 H Buc os eyreipia 9 Enineba ouyxpovens 10 Aitieg auyKpoucEwn 1 Eoties Snuoupyiag ouyKpovoewy oro xwapo epyagiag 12 Enmindioeig wv ouykpolcewy v0 xtpo epyaotas 13 OvpéAn a6 ty opi avmperdmon GuyKPOUGEWY GTO xwpO EpyadIag 14 Tumés KaTaordoeis GuyKpovGEtwy TOV BIK6 Gas xsipO EpyagiaG 15 Emorpavon ouykpouocwy 16 Tolos eivat 0 51K Gas TpéTTO avreTdTIONS GUYKPOUGEWN, 7 TpdTog avperdmanc cuyKpodoewv: Xpnomdrnra Kal KivbuvO! 24 EmAoyr Tov KaTGNANhoU rpétwoU avimievdmang GuyKpOUSEWY 27 ‘Avmsersommion ouyKpouoEw 28 Kipia Bryara yia mv avtipertismion cuyKpoucewy 29. Kowoi rapdyovtes omy emmuyi| avnyerimian auyxpouoewy 31 H anuagia m¢ ouumepipopdc athy avmerdarnan auyKpoloEww 32 Tuprrepwpopd Trou TapepTrodIGe kan OUpTTEpIpOPA Tou SieuKOANVE! 33 ‘AKouyovras Tous GAKOUS 36 Kavovras Tous GAAOuG va aKoUy Ede 38 Zuvadiovéva eurédia om cuvepyagia ya efeUpEGN AUONS KoWviis aTPOBOXrC at Aré 17 dagwvia om cuLpwvic: AvaKe@anatnan Z 47 Ti ywupiZoupe o évac yia Tov GMO, 48 ‘AvdAuan atiykpouang 82 McooAé®non via thy eni\uon ouyKpoucEWY 85 Teprmtwoiohayixés uenérec 87 Tpehnwn auykpoicewy ato xdpo Epyaciag = 59 Exéb0 Spdons 60 Knowiedge Training & Consulting + www mmn-knowledge com cy 1 Eioaywyr Orrou urrapxouv av8pwrro1, urdpxouv ouyKpouaEIG — Kal o xwspos Epyasias Sev aTTOTEAE! Salpeon. Ze wokAEs MepmTTwoEic, n| CUykPOUON CTO xL9po epyacias galveTa! va civan Kini 10 avarrépeuKro. OAol EXoULE yivel udpTupes KaTaoTéEWW TIC oTIOIEC BiagopeTIKO AvepWNTOI le Biapopenikous orbxous kau SiapopeniKéc aviyKes épxovra o€ ouyKPOUGR. Erion, éAo! EXOUUE BlamiotwoEe! nig cuxve Evroves TIpooWTKEs aVTIBEGEIG TOU UTopolV va TrpoKUWouV Av Bev avniuetwmorotv word, 0: cuyKpoucEIs _Tropouy va arroBou efaipeniKG emigiutEs, be ermTdboelg Gro NBIKS Kau oTHY TapAyWYKETTA. QoTéao, 01 GuyKpoUGEIC Bev iva Grrapaimta Kani Kak Epécov emAvsovv Gword kal arroreheouamiKd, yTopouv va hetaBnBouv ce euKarpies via BeATiwon Kal avérTrUEN To amorEAEoHG julas cUyKpoUNs TOG cUxvE KaBopifeTa a6 THV UTapEN— Hl THY EAAEIWN — Tw KaTdAAnAwy defiorFtwy avTiperémans auyKpovoEWN. To cepivépio GUTS Exel Gav ‘GkoTFé va as BonBroe! va avarTigerE TI SeE\STHTES aUTES tore va pTTOpEiTE va Sfao@aNGere my eTroKoSopnmiks ETTiAVON CUYKPOUCEWV, GULBEAAOVTAG orn SnplOUpyia Evie vyi€aTepoU kar TrapaywyiKérEpOU Xt)pou Epyaciag Knowledge Training & Consulting + www mm-knowledge com cy 2 O1 Trpoowrrikoi Cas OTSXO! Karaypdwre 1 emiupeite iSicirepa va arroxopiceTe até auTé To exTraiSeurIKe TIpSypayLG vier INV avTyeTssmon GuyKpoUaEWY Go xwpo Epyaaiag 01 ot6xo1 ou Knowledge Training & Consulting « www mm-knawiedge com cy 3 H Sikh Gag TpObIGBEoN aTrévavTI OTIG CUyKPOUEIS 1. Tpawre is A€gerg Trou oa EpXoVTaI oTO UUGAS StaV GkoUTE Th AEEN «oUYKPOUGN» 2 Tutnnijote pe ra ddd péAn tg opdSag cag rig AéfeIg Trou emHAéfare Npoodiopiote Kona onbeia kai Tapouoricre Ta cuumEpdcpard Gag GTOUS UTFéAoITTOUS GULLETEXOVTEG Aéfelc Trou Hou EpXovTat oto HAAS Srav akodw Th Agen «adyKpOUGND Knowledge Training & Consulting « www mm-knowledge.com cy 4 Ti eival oUyKpouoN; Am TV dTroWN TNS TroAmK}g, CUyKPOUON Elvan GuVEXizoLevy KaTdoTaGN ExBpsrnraG Hetago duo fh TepIocorépuy oLddwy avepirrewy Ovov agopd atov KoIwviK6 Kat ETrayyEANGTIKS XLHPO, n aUyKPOUGH opiZeraH «6 1) kaTdoraan omy oTrofa Sto Fy TEpIOSTEpES TAcUpéc AcwpoUV 611 O1 GTSyOI TOUS Eivat avrikpoudpevot kai TpooTIaBalv va ELTTOBicoUV KaBEpG MY ETTTEUgN THY OTXwY THE ahAnS Euverttac, 1 ovykpouoN LTTopel va opiate! w¢ avTMTapaBean H avraywvicpss LETaEL aTéyswy Fl opaduv pe avtiBeres avayxes, Gees, TemOIOroEIG H EMOKdEEI H obyxpouan eivat puoiooyiKr] KaTéotaan avepdTrvNs GAANAETIBpaons Tou GUXvE Tipoktinre! ad avikavorrointes avaykes, UNOBSaKOUGES Biapopéc Kat SUGKOAIES OTHY avnpertimion akkayiy orn Gur] Tov avOpurrw. H cuykpousn ey@aviterar orrorediiroTe Ta evBrapepsueva pépn avAAGL/Bdvovtal ~ ere opBa cite owahwséva ~ Onn emireugn Twv cuLepsvre IG jHIaG TEupA ELiTTOdICer Ff orToKheiet mY emreugn Tuy ouppepdvresy Tg GANS. AeSouévou 0 xue0¢ epyaaiag cuykevipibver Biagopenkéc ouddec avOpuiuv Tou éXoUV dlapoperKd evBIAgEpovTG, TETOIBACEIG Ka TipdTuTTa GUETEpIPOPSC, n| OUYKPOUGN Elva avaTFégEUKTH Knowiedge Training & Consulting * www mm-knowledge com cy 5 H avtidpaor ous o€ CUyKPOUGEIS Néso cuyvé avtibpare pe Tous MapaKdrw TpérToUS CE CUYKPOUDEIC TrOU Gas a‘pOpOLV, Tpérrog avripertamiang ms ebyKpovens Euxvé Mepixés popég Emavia Arrogeuyere 10 TpsauwTro f To CrirmBo AxAdere Guat Npocrrasetre va karavorjgere my crown tou dAAoU Znrére arr6 Kérro10V tpiro va amropacioel TroIns exe! Bixio Kavere tov pdptupa Evoidere Znrére ovyyveoun Mpcoradeire va evrottigere He Troi onueia cuppwvelre Kar He TroIa Biopuvelre KAcwoupigere xa maparrovigote Npoororiare on cunguvete Mapadéxeote ort éxere dBiko akon Kat av Bev Tov Toreuere Alvere paxn, Avriperwmifere 1 abykpouan gay aoteio Endidxere my efeupean ayorBaiag Avong Knowledge Training & Consulting » www mm-knawledge com cy Eptrodia oThv avtipetwirion ouyKpoucEewv Zuxvd o1 auyKpouselg aprivovral avegeAeyKTes f Sev avnperwmigovral word Ti moreuere 611 pas Kdver va crrogetyoupe va avreTwrTicoUpe ia cUyKpOUGN; Aédyol yia Tous oTTofous aropeHYoUHE va avTILETwTicoULE pia obyKPOUGN Knowledge Training & Consulting + vraw mm-knowledge com cy LuvaioGnpata Kal TPOTTO! CUPTTEPIPOPaS Trou TIpokaAgi n oUyKpouoNn + Mota cuvaictripara moredere 671 TIpoKcAel pia oUyKpOUON, + Moto! civar cuviiOuic of Tpérro1 GUL TEpIpopdic TOU EKBNALVOVTAH aTh SkpKeIa WAG auyxpouans; EuvaioOAyara Kar TpStro1 GuLTFEPIPOpaG TOU TIPOKGALi n GUYKPOUON, Knowledge Training & Gonsulting » www mm-knowledge com cy H dik ous eptreipia Avahoyioteite pia Tpéc@amy Tepinrrwan GUyKpoUGNS GTNV OTToit E\TPAAKA\KaTE EfTe WG Gueoa evdiagepspevos cite ws TaparapnTis Hi HEokaBHTIg Molo frav To amrovEAEoua, Fa TTotoug Aéyous THoTevETE 6tI q OtiyKPOUGT EiXe GUTS To aTTOTEAECHA, Arroréheona tng obykpouans Aéyol yia TOUS orrofous n auyKpoUGN EiXE aUTS To aTTOTEAEOPA Knowladge Training & Consulting » www mm-knowledge com cy Enritreda ovyKpouons 01 ouyKpodaels cuvi8us Bpickovrat oe éva aMTé Ta axGhoUBa Tpia erieda: Eime5o 1: Aev prropotipe va 1a Bpoupe; Ee quré to erirreBo, 1a epmAeKoueva uépn eival o& BEon ve cUtnTiigouy Ta Grrfuara Kal vo avrahAdgouy amréweic xwpic arreihéc avrmroivwy. KaBe evdexduevo ExBaong eivat avowKT6, arré my auoiBaia erraxpeAy Guppuvia HEXpI TO GULBIBaGUS Te cuyxpoucEIG auTOU TOU ETITEBou, o npavnKértepos at6X0s efval n Stamienon apuoviKioy oxécEWN HETOEY TH Bo TAeuptiy Ewimedo 2: komedw va viKijow! Ze auré To ertimedo, umepioxvel o avraywwioues H euMoTooUvN UeKdverar KaL eTrKpATE! Nn TG Ta CULEPOVTE KAGE voorporria «kepdigw-xdvercy, ev arroxroby améAuT TrpOTEp T”Acupds H eniAuan auykpovaewy aurod Tou emmédou srrropei var eivan e€cipEri kat Guxve arrarrei Ty pecohaBnon pirou BucKoAn Erireb0 3: Oa oe Kdvw va Trovéceic! Ee auré 1o entinedo, n eoriaan oxpépetat arr6 1 vikny ory «2GoASOpEUGH Me GAANS TAeupdcn. Kat ol Suo Theupes xdvouv Thy Erramp Tous He Ta GuyKEKpILEVO ZFimua TI avyKpoUANG Kar EMBULKOUY 7H Vikn UE KAGE LETO Kal doxera aT To GrrorEAEsHA. OF 60 TrACUpEs GuvrBus EXOUV EEAVTAFGE KAGE SuaTéTHTE va PEdcoUY GE GURpLOVia XwpIc EVIKA péoa kat emidrarmoia. Kae errimebo éxet ng Dikéc Tou Diairepec SuOKOAIec Kai TpoUTTOETE! SiagopeniKés WEBOBOUS via Ty avuertornan ms cuyKpouons Knowledge Training & Consulting « wurw mm-knowledge com cy 40 Altieg ouyKpotoewv Avefdptqra am to TrepiBahhov (orKoyevelaKd, KoIvwwiKG, eTFayyEAyaTIK6 KATT), Toia ‘TMoteuere ri eivai ta BaBUTEpA ainia Gta oTToIa OgeihovTa! GUVABWC o1 GUYKPOUTEIS, Arrieg ouykpoucew Knowledge Training & Consulting « www mm-knowledge com cy 4 Eotieg Snproupyiag cuykpotcEewv oTo KwWPO epyaoiag Zrov xtipo epyaciag uTépyouv ouvrjewes auyKeKpipeves eaties BqUtOUPYiaG GUyKpOUCEUW Motes morevete 61 pepiKes ard auTég, Eorieg Snuioupyiag ovykpotiaewy ato xu»po epyaciag Knowledge Training & Consulting « www mm-knowledge com cy 12 EnrimTwoeis Twv cuyKpoUoEWV OTO XWPO Epyaciag 1 ovykpoucels oro xwpo epyaciag LTropel va éxouw anNaVtKés erITTwaEIG 1600 via TOUS epyaZoyevouc Gav drop 660 kat vid Tov opyavicué ato aUVOAS TOU + Motes moaredere 61 efvat ot eTIMT@oEIG Tw GUYKpoUGEUY yia TOUS avepwsTroUS, Emnmriaeig twv auykpotoewy yia Tous avépisrrous + Motes morevere 6m civar of emrTToeIg Tw GUyKpOUGEWY yia Tov opYaVIa}6; Enmraceis Twv avykpouEwy yid Tov opyavions Knowledge Training & Consulting » vaww mm-knowledge com cy 13 O@éAn aTT6 THY OP#H avTIPETWITION CUYKPOVOEWV OTO xWPO Epyaciag Tota morevere 6m civar ra ogéAn arré THY OpEH avTpETUTION GUyKPOUDEWN CTO xK)po epyasias, OgEdn arré TY opbA avrETwTIGN GUYKpoUGEWY GTO XLbpO EpyaGiAS Knowledge Training & Consulting « www mm-knowledge com cy TuTrikég KATAOTAOEIG GUYKPOUGEWV OTOV 5IKO CAG X@po Epyaciag Karaypayre emypappariKa pepixés TuMKEs KaTaOTdCEIG CUyKPOUOEWY Oro XLupO GTOV omioio epyazeote Eng kataotéceic auréc eel propel va eiote cite 0 deca evbrampepsuevos eine rrapamnpntis f uecoAaBnTHig Tumikés KatacTaceis cuyKpoUcEWY oto dIK6 HOU Xupo epyaciag Knowledge Training & Consulting » ww mm-knowiedge com cy 15 Etionpavon ouyKpovoewv Koraypayre ta rpdypara amé ra orroia morevere én yrropoupE va avTIAn@BOUpE Sr urrdpxet auyKpaucn cro xdipo epyaoias ZupmTépara aoykpoucns Knowledge Training & Consulting « www mm-knowiedge com cy 16 Notog eivai 0 d1Kd¢ Gas TPOTTOG avTIPETWITIONS ouyKpovoewv; Avéduon TpéTrov oupTEpIpops oF KaTAGTEGEIG GUYKPoUGNs (Thomas-Kilmann Conflict Mode Instrument) Avahoyioreire karaoréaess ong ovtoies avmiAayBdveaTe én oF emBupies Gas Giayépouy arré exeives evs GAAoU ardpoU. Mig avndpdre cuviBu ae rerotes KataaTaceG, Nopakérw umdpxouy 30 Zebyn TpoTdaewy Trou TepIyps@oUV MBaVvés avribpaatc. Le KAGE Zeayos, emihéfre Tv Tpéra0n Trou avrarroKpiveTal TrepIoaStEpO Grn BIKA GAG GULTEpIPOPS. Ee opnerés meprrmboe, propel kay anid 11g Soo MpoTdoels va pn] CUPpLavel aTTEAUTO pe ™m ouptrepipopd ous, Ee aurés rig repiirtiboeis, emAEETE Tv avTipacn Tou MoreveTE Oi 6a rav mBavérepo va embeigere 1. A Yrrdpxouv Tepimbaeis Tov agival GAAoUs var avakdBouv my EuBivn yia THY eiAuan tou TrpoBAWaTos B Aviva dianpaypareund 1a Mpdypara ora orrofa Biapuvouue, mpooTraa. va Bidaw Eypaon ora Mpayyara Gra orrola auppUvotipe Kar oF 5UO. 2. A Mpoomadd) ve Bow aupBiBaonKi Adon B Mpootraéi) va avriettarriow nig avnouyies T6d0 Tou GAAoU 600 kat NIG OIKEG YOU 3. A Eljiat cuvfiGwe orasepdc omy embiwén Tey ordxwv HOU Blows va mpocraBousa va KaTcuvdow Ta aIGBFLATA Tou GAAOU Kat va TIEpIadaW TH oxéon was 4. A Mpoorast va Bpw cupBiBaotieA Adon B Mepikés @opéc Bucidgw nI¢ dikés YoU emIBuBiec vial Tig emBUBies TOU GAAoU aTéuOU 8. A Emin eriyova m BoriGeta tou dAkou yia thy efeUpeon AUaNS B_ Mpootra®w va kévis 6,11 eivar arapaimnro via va aroptiyw Tepirtés evrdaeig 6. A Mpoorra8t) va crrowebyw va SnpioUpyd SucapécKeIa yia To dTOUS HOU B Mpoora8i va emBdhw m 8an you 7. A Mpoorrasi va ueraBéow to Zrnua uéxpIc 6tou Baw xpdvo viet Va TO favaoKEgTtD B Mapaxwpd opiopéva Tpdypara or avréhkayya yi GAAa 8. A Eilal cuvrius ovaBepss oTNY EmBiuEn Twv oTéXwW Hou B Mpootasi) va enrrix ayséous my avon éxppaon Sku Tov avnouxidy Kal THY Enmpdtww Knowledge Training & Consulting » www mm-knowledge com cy 47 10. “1 12. 13. 14. 15. 16. 47. 18.4 19, 20. Niotedw 611 dev akigel Tavra va aoxoAcioal Le SiagopES KaraBddAw kérroia trpoorrddeic yier var yiver auT6 Trou BEAL Eipai otaepés amny emidiw§n Tw cToxWv Hou Mpoorra®ts va Bow cUpBIBaoTIKH Aion Npoora8w va emryxw apéows my avorkrr Exppagn dAwy Tw avACUXIaY Kal ThaV Sqr lows ve TIpecTia8oUea va KareUVEaUs Ta aloBrLATa rou GAAOU KAI va TEpIOWOW Th ‘oxéon pac, Mepikés popés crrogeiyu va Trdpw BédeIs Tou Ba Sqloupyovoay avrnrapaen, Agiiv Tov GAAo va Trdpel Kdrola TrpdyyaTa Trou BEAEI AV EKE;VOS YE A~r}GEI va ‘Trdpw Kérrola Mpaypara Trou BEAW Eyed Aporeivs jie peoaia Adon, MhéZw yi va yivouy avmiARTrTEs oF aTOWEIS YoU ‘Aéw oTov GANO Tig 15EEG HOU KOH {NTU Var YOU TrEI Hg BIKES TOU Tooorra®ts va SeiEw atov GAAo Th AoyiKtl Kat Ta O@EAN Ts SiKFi¢ wou BENS lows va TpocTra8ousa va KaTeuUVdow Ta alo@riHaTa TOU GAAOU Kal va TrEpIoWou Th oxéan pas, Npoorra6ts va kévw 6.n elvan arrapaitnto via vo arropuyw evrdcels, Flpoorra8w va unv TAnYwvw Ta aIoBrATa TOU GAAOU Mpooraddi va Trefow Tov GAAo yia Ta TrhcoveRTAWaTA ME BiKi}s YoU GrroWNs. Eiyan cuvrius oTaBepds omy eTMIBiwen Tw oToXW YOU Npoorrae) va kdévw 6,11 eivat artapairnro yia va crroguya avipehes evrdoeis, Av auté ikavoTiote! Tov dAko, UTropel va tov awpr}ow va Biatnpel rig arrayels TOU Agprivus tous GAAouG va ikavorrorjoouy Kérroteg amTé Tig BETeIG TOUS AV eKelvo! He aphoouy va Kavorrorriau Kérores ard Tig BIKES HOU MpoorraSw va eminixw apéows my avoun Exppaon dhwy Tay avnoUXKAY Kal Tu enynpare Npootrasw va LeraBEow ro Ziimpa pExXplg StoU Bpw Xpdvo via va To EavacKEprD MpoctraGus va Bow apésurs Nin ang Stagopéc you He GAKoUS NpoorraGi va Rpt dikaio cuYGuAGLs KepEtiv kat arrwhEWdY Kat yia TOUS BuO ES Knowledge Training & Consulting * www mm-knowledge com cy 48 24. 22. 23. 24, 25. 26. 27. 28. 29. 30. ‘Ora Trpékerrar va AGB LEpOG oe pla SlamPayHdreven, MOCTTABL va AGB uToWN ou Tig eTTIBUBIes TOU dAAOU TE YOU Névra emduikw dyecn ougimon rou TOBAKUaTOS Mpootrati va Bow evdtéyeon Adon avdpeca om BiKr YoU Béan Kal orn Béan TOU Mou ExppdGw anepippaora nic emOuples wou NoAd ouxve evdiayépouar via Ty iKovoTToinan Tuy emBuuniv dhwy Tey Theuptov ‘Yrdpxouy Trepitiboeig Trou agijves GAhOUG va avahGBouv tv euBivA yi THY erituan Tou MmpoBAAparos Av n Gan Tou GAAOU gaiverar var elvan TOA GUAVIKH yie aUTEY, MpOGTTaBK va ikavoTrorrjow Tic em@upies tou Mpoorra®d va Kavi Tov GAAo va arodeXBel GUUBIBACLS Nooorradci vat dei€w arov GAAO Th AoyiKH} Ka Ta EAN TMS BIKES HOU BEonS Orav Trpékerrar va AdBuw YEpos GE pia StaTpayysreven, TpoCTTaBUs va AdBW uTTOWpN pou Tig emBupleg Tou GAAOU aTéyoU Mporeive wo pecafa Adon, Eyed6v Tévra evdiayépopan yia Ty IkavoTTOion Tey emBuyMiV dAwY TOY miAeuptiv Mepikés opés arogetyus va mépw 8€oEK Trou Ba Gnyioupyouoay aviTapdecan AV auré kavorroiei Tov GAAO, [TTopel va Tov aprow va diaTHpE! Tig arTOWEIC TOU Eiyar ouviaus craBEpo¢ oTHY EMIB{wEN TV oTEXWY HOU. Zuvri@us emignred th BorBeIa Tou GAkoU yi mav efepeon Avan Nporeive pia peoaia Avon Miorevw én Sev afjZer Trévra var aoxoheisat pe Siapopéc, Apoctrasu va pny TAnywvu Ta cic@RLara Tou GhAou Tavra ougnrii ro TpABANUG UE TOV GAAo chote va yrropécoupE va To eTHAUOULE Knowledge Training & Consulting + www mm-knowledge com cy 49 Ba®podoyia kat eppnveia twv atroreAcoparwv Enpensore rropaxdtw my rpsta0n Trov emiAégare ce KAGE ZebyoG MpoTéoEWY (9/1) (99) (615) any (119) 1. A 8 2. 8 A 3.[ A 4. A 5. A B 6 B A He 7. 5B |_A 8. A a | a[ 6 A 10.| A B 1 A B 12. 8 A 18 B A 14.[_ 8 A 16. 8 A 16.[ 8 A a| A 8 18. B A | 19. A B 20. A 8 2 B A 22.| 8 A 23. A |B 24 if 8 26. 8 |_26. B A 27. A 5 28. A 8 29, A 8 30. 8 A A@polore nig emAoyés trou onperiaare o€ KAGE orf (en) (9/3) (615) an) (1/9) Knowledge Training & Consulting » www.mm-knowledge com cy Kataypagi twv arroreheopdrwy Karaypdwre 1a crroreAgoyara oto TrapaKdria ypdignyc KavovTac KOKA YUL aTré TOV tpéTrO aviperdomang cuypouaewy pe tay UwNASTEpN Badporoyia, om CUVEXEIG GwypagizovTas éva Béhos Trpos Tov TpérTo aviipeTtiTiong HE THY ETFSyEvN UYNASTEPN BaBYOAOYia K OK néxpic 6tou @BdoeTE GTOV TPETTO avTNETUMaNS HE TMV THe XaNAF BOBLOAOYia Karémy, umohoyiore Th Siapopd Babyokoying Kd8e Tpérrou avTINETUTIons arré Tov GEO Tponyoupevo Kal YpdWyTE Tov APIO KovTd OTO BEAOG TroU Ta Evdivel. Avraywvio6s (9/1) Eourrpagn (9/9) EupBiBaspds (5/5) Arroguya (1/1) Arrodoxe (1/8) Eppnvela Twv atrorehecpdrwy To 1974, o1 Kenneth Thomas kat Ralph Kilmann Tipoodiépiogv TrEvre KUpIEG TaoEIG 6a0V agopd crov rpérro avnETdmoNs GuyKPatiGEW, oF oTTOIes KaBopIZovTal aTTé BO Trapdyovtes: To BoG\s6 oToV orrofo eiaoTe SiaTEBEI/EVOI va CUVEPYGoTOOHE Yio Thy ikavorroinan Tv avayKiay ms GANG TAcUpGG (AIGBEoN OUVEpYAGIaG) Kal To BBLS TOV omtoio uTtepaomizéuaore my KevoTToinan Tuy SK Pas avaykiv (Karnyopnpami«étnta) H ‘avdAuan TpéTIOU CULTEpIpOpAG GE KaTAGTACEIS OUYKPOUONS (Thomas-Kilmann Conflict Mode Instrument) yas Bon8a va Trpoctiopicouye Tov Thérro avriBpacns Tou tefvoupe va uioBeroupe Grav BpicKdpacte avrévavtl OF aUyKpOUGN, 0 1pérT0¢ aviiperdsmang cuyxpousewn Trou Gag xapaKmpigel TepIoTéTEpD, CUVBEETAI UE aUTév GTov oTToio auykevTpLacTE My UINAdTEPN Badpokoyia H «BuvauN» TM¢ TpoTiNoTS ag, BAH BtdBeor as va ETIUEIvETE GTO GuyxeKpILEVo TpdTo ayTIPETEATTIONS fh Va peTaxivn@eire amr6 évav TpOTT0 Grov ETSpEVO, walveral am6 7h Siapopd BaBuohoyiag yeTagU BiagopenKiiy rpoTwV avTIET’Mons. Av n Stagope eivar peyahn, n avtiovasH} cas eivat eriong ueyaAn. Av n Siagopé civat jkr, Sefxvere va éxeve tn Suvarérnra va yeraKrveiore am évay TpéTIo avriperssmiang TOG KGrTOIOV GAAO He aveon Knowledge Training & Consuliing « www mm-knowledge com cy 21 ArroSoxéi (1/9): XawnAii KarnyopnpanKérnra / YpnAd GidGeon cuvepyacias AV 0 KUpIOG TPOTTOS aVTILETEATIGNS OUyKPOUGEUY TrOU Gas XapaKTpiCel Efvar aTTOBOXN, omrexSdveote Tic ouveTreles Trou urTopouv va éxoUV 01 Siawopés peTagY av8pumuv oT oxéaelg Tous Kar Morevere 61 yia TAV EeTHAUON OUYKpOUGEWY civar aTTapaiNnTo va BuoIde1 Kaveic Tov eauré Tou Kat va 8éte! 1h GTrOUBaISTHra T¢ Biariipnang Tw oxésewv TravW ars TOUS diKOUG TOU OTEXoUs. Me Baan auTH iny drrown, elvan KaAUTEpO Va ayVOE KaVEis TI¢ Ddiapopés Trap va SiaKivGuvedel VoL EuTTAUKE! Ge avoIKTH| GUyKPOUGN ETBEIKVUOVTAS UurrepBohiky Eva1e@nola. Av n BaBLOAeYia Gas omy aTrOBoxs elvai YYHAH oe GbyKpION Ue Tous dhAous TpOTTOUS aVTINETwWTTIONS OUYKPOUTEWY, avTIKaToTTTpiCel laY avaryKn Yio EVVUTNTE Kat ATTOBOXE|, KABWG Kal EVBIOWEDOV Via! TOV KATEUVAOHS TwY GAAWY AcdopEvou 61 © GvOpwrtog TOU xapaKinpizera aTT6 aUTS To UpOS TrApauEpIZeI TOUS TpOGWTIKOUS TOU OTOXOUG, Elva SuvaTOV va yivel AVTIKEINEVO ExHETEAAEUGNS Kat Va UTTOOTE! yOKPoTPSBEC HA eSoipenikd evraxGelc ouveTeles Av, cUupWVG UE T BaBpoAoyia cas, o apéoWS TIPONYOULEVOS fh ETISUEVOS TpdTTOG avTIBETdTHONS cival n aTTOgUYH, Ba TIpErTE! va BewpraETE 611 0 Bik6s Cag KupiapXoc TpSTIOG Eival aTroqUYH-cTTOBOXF (BA. aTTOBOX") Avraywviopés (9/1): YynAF KatnyopnuaTiKérnTa / XayNAr 61d8eon ouvepyaciag Av 0 KUpiog Tpérro¢ avnipertimion¢ ouyKpoiGEwN Trou Gag xapaKrpIter Elvan o avraywviouds, Bewpelte 611 01 Stapopéc petagy avepirrre avirKatorpifouv ng BeflouATEG TOU, Kérroto! dvSpusrror SiaBErouv SeEwSrNTEG Kat KGrrOIO! GAOT Sev ExoUV Kad. Kérro101 EXOUV Sito Kal KéToI01 ExoUV GBIKO. TENIKG, To GWOTS UTEpIOXGE! Kal GUTO aTTOTEAE! Kal 10 Tipwrevov CffmyA om GyKPoUON Ogethoupe cto eaUTé Las Kal GF cous Bacifovia! ory Kpion Las va ureploxGouuie ce cuyKpouaelG Le GAAOUS, Tw OTTOlWV oF vLipEs KAI 01 CTEKOI aypioBnrowvrat Av n BaBuoAoyia cas crov avraywwo6 efvat YYHAH oe ouyKpion LE TOUS aMous TpStrous avnerdmans ouyKpouaewy, moreiErE dni 1 TEIBUAG, 1 10XUG kat 9 BUvapN eival amoBexrd wéoa via Tv enfreugn emviAvans tng BbykpoUGNs xa1 dt n xpr|an TOUS elvan avapevépevn via Tous Tepioadtepous avOptirroug MioTeuere dt n GUyxpouTn efvat ‘avraywviouds via yénTpO Grov oTrofo Ba Kepdige! To MpSouNTO Trou emBemvde! heyahvrepn ikavérnta. AuTés 0 TpSTIOs avTIpeTesmians TrpoDdidel GyioTy TrOUBaISTHTa OE Tpooumikolig oTSxous, TapApEPIZovIas KAGE EvoIAEpoV yia TH GXEON, Atroguys (1/1): XaunAq KatnyopnyaTikétnta / XaynAr S1d0eon uvepyaciag Av 0 KUpiog Tpérr0¢ avriperdsmon¢ OUyKPOUOEWY Trou Gas xapaKTapICE! elvar n aTFO@UY, miBavev va elyare KaKés eumreiples elte GMS Ty aTFOBoyt} cite aTTS Tov avraywvioL6 Etrions, TmBavév va BAErTETE Th GUyKpoUGN WC TO CTTOTEACoHa Tw TIpOTIpOEWW Kol TWY EMOIDKEw Tw GvOpiTrwv Kat, yia To Adyo GUTS, va BeuIpelTe 11 | GUyKPOUON BpiokETaI EKTOS TH Emporis oloudirote av@purrou. Zuvemtd, 1 ovyKpoUDN Bewpelral ws avaykalo KAKO, To omoio Ba mpére! Kavelg va arrodeXGel #j va eMBKAEEI va CrTO@UYE! HE TY aTTO!GKPUVAH TOU arré avBpibives evragés, Av n BaBLOhoYia Gas oTHY aTFOMUYH elvat YYHAH, Oeixvet pia aioBnan arreArioiag ff eoworpEpeInG agou n cUyKPOUON BEWpETTaI aVcapEAN, pe TpomIpstepn ETMAoyE] THY WUXOAOYIKI} H PUOKKH aTFOWExpUVAN Knowledge Training & Consulting » www mm-knowledge com cy 22 EupBiBacnds (5/5): Meoaia karnyopnyanikétnTa | Meoaia d1d8e0n ouvepyaciag Av 0 KUpiog TpéTr9¢ avripertsmians GuyKpoUGEWY TOU oa xapaKmpiget Eival o OUpBIBaoWss, ToTEvETE 671 of Biagopés LETAgY avepsorrwy MpeTe! va avTETwTTIZovral HE ywespova To KoIvé GUppEpOV xar 611 Ta GUyKpOUSpEVE tiEpN TPpETTE! «Aiyo va xaVOUY Kat Niyo va Kepdigouv» To tipos auT6 TrpocTradel va aBAUVel Kat va Kdvel To UTTOgEDTES TIS ETITTTUIOEIG TNS HTTAG MS pag TAEUPAG LEIAVOVTAG Ta KEpBN Tg GAANG Kar o1 Uo TAEupEC Trpémrel va ETigATOUY pa [HEaN O86 TrPOg SMPEADG TOU «KoIVON KahOL» AV ny BABLOAOYia Gag TOV GupBIBagyS civar YWHAH, moTevete 611, TapAAo Trou 6AoI Trpérrel va ExoUV TV EuKatpia va exBETOUV Tic TpoGWTTKEs TOUS arTOWEEIg Kal TO GlOBrLATE TOUS, Bev TpETTE! va ETTMpETTOUpE va TrapepTodMGer auTé thy TpsoBo Aev eivat Troré peahioniKG var TepijEvel Kavelg 611 Ba iKavorToinBouv éAot Kal Ge 6ooUS EMIEvoUY oF TErOIOUG OTSyoUS TIpETTEI va EMBeIKvUeTal TO B9GApA TOUS Eapmrpagn (9/9): YwnAd karnyopnpiankémra / YwynAyj did8eon avvepyaciag AV 0 Kuiplog Tpérr0¢ avmiuertirians ouyKpoUaEW Trou cas xapaKTnpigel cival n OULTPAEN, TiaTevere Sri 9 GUyKpoUGN Sev elval ole KAN OUTE KaKr GAAG crTOTEAE! CUVABWs GUPTTTWHA Evtaong ons oxéoeic kat Trpérrel va avipeTumTiZerar avdAova, Orav epunvetovtat oword, of Siapopés rTopouv va emAUBOUY Ka! va GUVTE;VOUV GTHY evioxuan TWY OXECEUV Kal dx! TOV Sixaous. H cbyxpouan dev eival Suvaréy va ayvonGel Kat arrarTe! GUXVE [ia SidoIKATICA ermiAuong ToBAnuGrwv Trou Eerepvd tat epavelaKa Cnrfuara H ertihuon ouyKpoVoEWW HE emruxia kat pe iKavorroinan hwy éxe! Gav arroréheoya Thy eyToTooUVN. ATTé aur my ron, 01 Trponyoupeves eTHTuxieg oT EEEUPEGN SNLIOUPYIKY AUdeWY oF CUyKPOLCEIC aupBahAouv oe uehAovnikés erituxies, Sntoupyiivrac évav KOKO aHoIBaiou KEpBOUS, AV BaBpohoyiag cas orn aupTpagn elvat YYHAH, auré Seixvel oni éxere aver@puAaKTN TrioT] am Siadikagia errvang oUyKpotGEwN Kat 61! BewpelTe THwg N avTBETETICN SlagoptOV obnyei ot Sqyloupyikes Kal arroTehepaTiKés AUCEIS TrOU UTTOGTADIZovTa! aTTS GAOUS EmiAoyii Tou KaTéAAnAou TpéTrou avripertimmiang cuyKpOUGEWY Kal o1 reve Tp6rT01, KaBLAs Kat 01 TrapaAAaYEG TOUS, Efvat EEisoU TBAVe va XPnoIoTIONBoUY cay avtidpacn orn ouyKpouan, To yeyovbs 6m évas dvOpusTrog Beixvel KAion Trpos Eva SeBoysévo Tporr0 avnpersimang dev auvewrdyerai én Sev 8a Xenoworrorrige! tous GAhous Mdiata, auri n néSod0g avéthuang Bewpel ws Sedousévo dn XonoIHoTToIOULE KAGE TOTO 7, io ony H tv GAAq. Qorda0, 0 «xupiapxog» tpérTos Las avriKarorTipicel Tic 1BiairEpES ‘remmorBrj0EIg HOG yia Tm GUYKPOUGN, Tis TTPOTILFGEIG LAG Kat TO xwaPO GTOV OTFOIO aisavpacte dvera. O1 Sevrepevouses TPOTIPOEIG HUG aTFOTEAOUV EMESPIKEC ETTAOYEC Via 1g MeprTBoeIG Tou KpvoUpE 61 lvar crTapaimnro va eyKaraelyouLE Thy KUpiapXN Ordon hag Kal auviotodv pic cepapxia avnBpdcewy» Ge KaTaTTECEIG CUYKPOUONC. Agol Karavoricoune tous Siagoperikoug TpOTIOUS avTiSpaans ern BvyKPOUON, "TTOpOULE va E€ETEDOULE TIOIOG Elval o To EvOeBeIypEVOS TpéTTOs (f GUVSUACHOG SiagopeNIKKay TpSTUN) Via Thy avtiventorricn tng KarGoTaons, Eval onpaviKd va Toviouye én dhol ExoUHE MY IkovérhTa va GAAGZOULE To KUPIapXO U~POS AG Kat 7 OEIpd HE THY OTTOla KBOPIZOULE TOV TpérTo avriBpacris pas. Av KdTrolog emBULE! val Exe! [a TrEpIoDsTEpO ETTOIKODOUNTIKA ‘Tpovéyyion oTHY avmIyendTHEN GuYKPOUCEWN, n AAAAYT} Eival aTTOAUTa pIKTH KOl GTTOTEAEL TpoowTkr eTAoyn, Tic va GAAGEOUHE To UpOS LAG, TIPETTe! va aVTIAN@BOGLE TIC BiaBEoILES emAoyés Kat, KaTOTHV, Va EpEPLOGOULE OUVEIBNTS TedypayyA yia THY avérTTUEA TwW Gekiortrwwv Trou xpetaZépaare Me Alyn Tre!Bapyia kai TpocrAWoN, LTOPOULE Va GAAAEOUpE va BeATiaooupe Tig SefiStNTES Has Kat Va eTTBEKVUOULE Thy avTiBpaoN Tou Efvan KaTGAANAN Yia kd8e Tepintwan ouyKpoUANG, cite we duEca evoiapEpspEvol Ete tus HECOAABNTES Knowledge Training & Coneulting « www mm-knowiedge com cy 23 Tpdtrog avTIpEeTWITIONS CUyKPOUCEWV: XpnoipoTnTa kal kivouvol Eméyovrag évav tpérro avriyersmions ouykpotcewy, KaTaypayte Teprmnibaeis ong ortoles ‘miovedere 671 Bc Fra Xprjown n UIOBEMOH TOU, KaBLdg Ka TOUS THBAVONE KIVGVOUS Tpérrog Xpnoweornra Kivéuvor Knowledge Training & Consulting « www mm-knowledge com cy 24 H Xpnompornre Kat of KivBuvor KdGe TPSTTOU avTIpETEITTIONS cuyKpovoewv Avdhoya je Ty Kardoracn aUyKpoUaNs Tou avripETUTTIZoULE, KAGE TpéTOS H cUVSUACHES rpéTTwy évav TpSTIO Ady TS XPNaIWSTATAS Tov Gry CUyKeKpILEVA KaTdOTaGN, Ba TrpETTE! va Exoupe eriyvwon Ka Tay KiVSUVWY TrOU epTTEpIExel Tpért0g Xpnoworra Kivéuvor ArroBoxt} Tia my omKodépnan oxéocwy ev tkavorro1ouvtat ot avéryKes cag ray to Zima ivan oxeriKed lows apxioere va aioBdveore ont aoripavto ya atic ahkd ag exeTahAevovran onpavniké vie Tov GARO Orav éxere pKpdrepn epTeipia th emiBeg\érnra a6 Tov GAO ‘Orav n diaipnan appoviag Kat arropuyiig TpootpiBay éxouy IGiaitepn onpacia Arroguytt ‘Orav n oxéon efvan onuavaikr H otyKpougn propel vo Fia thy arroguytl épeons ‘ouyKpouang (Tr x. aKaTaAANAOS xpévos # ToTF0¢ F} aUENWEVN évraon) Orav Kérto10¢ Ghkos propel va avripetumioe: my cuyKpouon To arroreAeopariké ‘Orav umidpxet edaxtomn, mmBavernta va erituxere Tig emMBUbEEIG Gag (TTX. aveTEPBANTO kavéves, f] Mpoowmémra Tou idAou KAT) kAtaKuBet HEXpIS 6rOU yivet avetéheyarn H oxéon Tapapevel eripaverceer Knowledge Training & Consulting « www mm-knowledge.com cy 25 Tpétr0s Xpnotpérqta KivBuvot Euvepyacia | Tia my e€evpecn Avan wou MiGavev va SarravnBe! xpsv0s, Kat ouprepiAopBdve Ta cuNpépovra | evépyela yia ZaTAUGTa TOU dev ai Twv BUo TAEUpIN, Grav elvan — | eivat WialTepG oNUAVTIKG eee H diadixagia propel ve arrarnfioe: Tia tov cuvSuaops arréyewn mepioaétepo xp6vo, | avOpwirruny pe Stapopertkt arroyontevavtag KéTToI0Us avrihnyn vic éva TPOBANHA avOpdnrous Orav aranrefran SEopevoN yia THY uhorroinen Auon¢ ‘Orav Ta apynmiKé ouvaro8yaTa ermpedouv ter StatpocusTiKA oxéon Avraywnanss | Orav civar onpovtr| navaAnyn — | H oxéon urropel va uTroore! AABN ypfyopns kat arroaotori«ris av yiver avriAnniré 6u1 eaci¢ Spdans, mus oF ETIefyousES epBigare Kat 0 GhAOG ExaIGE xoraordoeis AapBavere Myétepes TrAnpogopies Orav urdpxel avayen va at 1éeg ard ToUG dAAOUS unepaomorelte Tig Baowés COS | ikérroio1 propel va pny TEIGTOUY ates Kau va urrovopevoouy mv Orav elven cnuaviké via ecdg va | UAoTTOInON Tw arroptoEWY yiver to Ss cas EypBiBaopss | Orav rpérrel omaodrfrrore va Kaveig Sev Traipvel TrpayyoniKg ermeuy@el aupouva, 1X. Teor xpovou ‘Orav dev eivar Suvari n ouvepyacia Ady SiapErpIKG avriGeruy emduiafewoy Ta thy emireugy mpoowpwtis dievBErnons oe TohvoUVeETA Snrfpora Zav eqedpier| emAoys} orav 7) ‘ouvepyacia 1 0 avraywtonds arrordxouv auTd Trou GEhel H XpelaGeran H mpoaoys| orpégerar ge aut Tou Sev KaropAwouTe va aTIOKOHIoETE Ta TpoBArjaTa erraveypavizovrat KaBtig Bev éxouv diepeuvnsel TNfpua Kat Sev éxouv Bpese! ‘AWoeIg Trou TpaypaTKe kavorroiouv rus evBiawpepdysevous Knowledge Training & Consulting « www mm-knowledge com cy 26 ErriAoyt] Tou KaTa&AANAOU TPSTrOU AVTIPETWITIONS ouykKpovcEewv Omg mpoavagép8nke, dhot éXoUHE Thy IKaVéTHTG va GAAAZOULE To KUPlapXO UpOg pA KaL 1h Okipe pe THY oTIOa KaBopiZoUPE Tov TpérTO avFiBpAGHs LAG AUTO Elvat \DlalTepa aqLAVTIKE avdhoya pe Tig TpoTepaéMnTES pars Ka THY KaTdaTaOH Trou avRpETuNTIZoULE Fpdire rapaxdtw oro kevé kdBe TPSTATNS To 6vopa TOU TpéTOU avTIETwaTIONS ouyspovoewy Trou THoTEUETE 6m Eival To To KaTGAANhO Via Thy arToTEAEGHaMIKR} avnpettirtion TM¢ Kardoraong Tou Treprypéera 1 HO rt pel ver erroBerxBef karaAAnAn/og via Trepirmiceig Trou amiarrouv dean Spdan, 1 x. KaraoTdatig errelyouoas avaykns 2 HO_ arto ide1 érav rppsmior avery elvan apyovia kat 9) oraBepérnra 3. HO Tope va yas Bonérige! va LaBoULE Ka! aTré th GUYKpOUGN at va Be(EOuLE T14c0 AoyiKol elpaoTe 4 HIO mropel va elvan Kani] emTAoyi| StaV n OGyKpoUGH aypopE GE kérrolo aoruavro dma 5. HO__________prrropei va Bon@iioet omy arroxatéoraan me TéEng ray Uumépxer avriBecn o76xwv Kat 0! 5Uo mAcupés éxXouV thy (Sia Sivan 6 HIO propel va amroBibaer Stay KAGE Theupd elvan SrareBeIuEvn va eferdce ng avnouxiec tng GNAng 7 HO iowsg civan n KakUTEpN eMAOY STaV n KaTEOTaGN Elvan o€uyevn Kar rrpérret oF dv@pwiro! va npEpF|couv 8 HO urropel va evoeikvurat Gray KéTrolog exueraAAeverar 1h d1d8e0n cuvepyaciag Tou EMBeIKVUOUY O1 GAAOI 9. HO fous crroderx@et arrotehsopamKr/og drov avmipewTizouue ia tpoBeopia kat xpetaZépaore pa TpaKnKy} Adon, 10, HO iva n KaAGTEpN AUON via Th Snwloupyia Guvaiveans Knowledge Training & Consulting © www mm-knowledge com cy 27 AVTILETWTTION CUYKPOUGEWV Tota moreiere 611 eivan Ta KUpIa Bhyara Trou TpETE! va yivovTa yia THY aTroTEhECLATHKG avtiueriorrion ouyKpouctwy oro xsvpo epyaciac, Kupia Brpata yia Thy avTipertamion cuyKpobow Knowledge Training & Consulting « www mm-knowledge com cy 28 Kopia Brhpata yia Thy avTIPETwWITION CUyKpOUGEWV Bhpa Mpwto: Opiate ro yevik6 TAdisI0 © BeBarwOcire out 01 dvOpwrrot aviAapBavovrat truss of ovykpOUON LTOpE; va aTTOTEAE! quoiBafo mpéBAnua Trou ysTropei va emAUBel KaAUTEA YECA aTTS OUGTTNON Kal SiarpayydTeuon ken 6x! peo ard avounH avTMTaASmTEL + Av epriaékcore 1m abyxpovon, Toviote én Tapovardzere rn Suki} cag avriAnyn yie To mTp6BAnua © Xpqotporrortjore evepynTixi} axpdaon via va Siaowanicere 6n1 Ga akoUGETE Kal Bo Karavorjaere Tm 8£an ms GAAng MAeupas Xpnowuorrorfore karnyopnLoriK6 rpOTTO opiAiaG Kat 6x! UTTOXWpNTIKG F] EMIBENIKE Uipos Bia Acitepo: Zuykevrpware mAnpowopies + Mpoorra®jare va Siamotwoere ni BadUiTepES avdyKES Kat avROUXies. ZnTHoTE My crow Tou GAAOU Kal BeBardore 611 céBEoTE M YvEALIN TOU Kat Oni XpEIKTEoTE Th CUVEpYOGIG TOU yia va Adoere To TpSBANHG. «© Mpoorrabiore va Karavorjoere 1a Kivrtpa Kal Tous GTSXoUs TOU Kat va Beite TUS eTmpedtoviat arr6 1g BikéG Gus evepyeies. Exons, mpoomraGrore va eferdoere Th ‘lykpouan pe avikeipeviKos Spous. Ma Tapdderypa: ~ Emnpedier my aré500n omy epyacia; = Banter oxéon pe tov rrehatns ~ Ayaorandve my opadixt| epyasia; = Epmodige m Ajwn arrogéoewy, + Erxevipw0eire ora nrrjucta tn¢ epyaciag Kal arroguyere Ka8e avapopG oe BEyaTa mpoowrnixéras «© Mpoorrasrore va cunpepictette 1m 8éon ms GANG TIAEUpG Kal va Gelre Tm BUyKpoUGN, card th Dike} Ts SrrowN, ~ Embeigre evenitia + Avnpetutiore ta ouvaioSrjyara Knowledge Training & Consulting « www mm-knowladge com cy 29 Baia Tpiro: Euppwvijore To TPSBANHA + Mrtopei va gaiverar mpowaves ahha cuxve of Siaopenkes avayxes, Ta Siapopenikd ‘OUP PEPOVTE Kal o1 Sia~popEriKO’ OTSXO1 [TTOpE va ETTIPEpoUY TrOAL SiawopETiKe avTTANYN Tou TIPOBAr|LaATOS. Mporou TpocTaBGETE va Bpeire KoIvd arroBeKtr} AUoN, TIpéTTel vo ULPUNVTOETE TrOIO Elvan To THPSBANA To TpocTaBe;re va EMAICETE + Mepikés popéc, Biapoperiko! év@pwrro! avTAaYBavovrar ia@ORETIKG GAA aAANAEVOETA mpoBAjuara Av Sev utropeire va KaraAjgere Ge GuppLavia via Th UEN TOU TPOBArYATOS, Touhaxloroy TpoaTraBijore var KaTavoricere Ti BAETEL Cav TTPSBANUG n GAAN TIAEURG Brya Térapro: Avagnrijore padi mBavés ACEI » Tia va aioBdvovtar 6ho1 ikavoTromnyEvor ue ™m Aon, 8a Tene! va EXoUV Shy Thy EUKCID!E Va GUULETéaxoUV o1n Snuloupyia IDeuiy via THBavEs AuGeIC. AvagATOTE wag) TIBavEC Avoeic kal Tapapévere avorkroi Ge kdBe 15Ea, aK6LIN Kal GE ISEeC Trou Bev EixaTe GKEpBE! pw. Bhwa Néprrro: Atompaypareudeire Adon KoIvAS aTTOBOXAS + @8dvovTag Ge aUTé To GTdBIO, [nTopel va Exel Fidn emTeUxBe! n emTiAuaN TNs GyKPOUONS KaGe trAcupd 6a Karavoei kakutepa Th BEon tng GANG Kal Lrropel va Exel arroKaAU@Bel ja ‘poiBaia ikavorroinni«t Avon, * Qorda0, eivai mBavd va éxere arroKaAUWel MpayyanKés SiawopEs YETAEL Twv BEoEY cag, Ebt Bat arrodenxSet xorjouun yc péB050s Starrpayndreuans ayorBaia erxpehous cUppunias TOU, TOUAAKIGTOV Ge KdrTOIO BaBLS, Oa kavorTote! Kat Tic GUO TAEURES, Knowledge Training & Consulting » ww mm-knowledge com cy 30 Kooi trapdyovtes OTN ETITUXH AVTINETWTTION OUYKPOUCEWV AveEdprnra an 10 eidog f 19 pan THs UYKPOUONS GTO Xuipo EpyaaIaG, Toto! MoTEUETE Ort ival 01 KoWvoi Trapayovrec Kal oF BaciKes TPOUTOBETEIG ya THY ETTITUXH avTIpETuMoH ms, Kotoi rrapéyovres kat Baoikés THpoUTTOBETEIG yla THY ETTTUXA avTIPETaTTION, ouyKpoticeWy ato xiipo EpyagiaS Knowledge Training & Consulting « www mm-knowiedge com cy 31 H onpaoia ths ouptrepipopds OTN avTINETWITION GuykpovoEwy H oupmepipopd efvan Zewniki yi 19 Slagwddion emTuxous ExBaon¢ omy avrMETwTON cuyxpouoewy Karoypdyyre Trapaxérw Tpérrous GuuTepipopag Trou Oc ysTropoUCav Elie va TrapepTOiooUV ite val DieukoAGvouv Th Gue*TAON yia THY ETAUON pag aUyKPOUANS Tpér01 oupmepipopdc trou pToposv va TapspTOBicouv mH oUsiITHON yia TY errivan plas ovyKpouens Tpéto1 ovpepipopdg Trou prropouy va SieuKoAGvouV TH ousiTnan vid THY ertfuan piag céyKpoucns Knowiedge Training & Consuting + wan mm-knowledge com cy 32 ZUPTEPIPOPA Trou TrapEyTTOSICEl Kal OULTTEPIPOPa Trou SIEUKOAUVEI Tpérro1 cupTrepIpOpAs TOU |sTOpowY va TrapepToSicouy Tm Cueimon via THY erriauan pag otykpovons + Na yépveis Tpog Ta trlow, ie Ta XEpIa cpIYLEva Kal ta T6BIa cTaUpWWHEVG + Na koitdgeig Tov GAAo vier AvérEpo a6 To 0% Tou xpsvou + Na axous curd, xwpic Fixous emBeBaiwons + Na Siaxérrrerg + Na éxeig avéxppacto mpéowrro. + Na kéGear KareuBefav arrévavrl oto GAAS. (Auré elvan iStaitepa avrrmapaBeriK6, yi" auTé kal cupBatvel ouxva de avdhoyes TumtKés Siarrpaypotevcels ) + Na un xpnoiporroleis ro 6vopa Tou dAkoU + Na un xdverg epwrriaeig + Na pin ouvowigers rh var pny ehéyxers av KardAaBec owaTd + Na eppévers dxayrrra oe otepedrurra tedyuara. + Na inv avagépeoa omy drown rou dAAoU + Na pn cuppwveig rote pe Tov GK + Nar werxuerg cuvextig va Bpels Weydd! onig iSées TOU GAAOU + Na ernpiverc, va karadixdzeis kai va Traparioviéoat = Nar Biexpuwvels xwpis vat Aes mptiTa To Ado + Notcicot apuvrikds kat va pn Trapadéxecar Trove bri KaréhaBes Kam AGBOG + Na eicat kpuyivoug Kar var arroKptmrreig TANpowopIeS + No emBenviers aAnhocuyxpoudpewn AeKTiKi} Kat pn AeKTIKF| OUPTIEpKpORE, Tpérr01 aupTepKpopas Trou UTOpOsY va SieuKoAdVoUY TH oUzATNON via THY ETiAUON hag oGyKpouans * Nat yépveig TIpog Ta euTpés, we Ta xEpIa avov«r + Nat KoIrdiZeig Tov dAko via Trepirrou 60% Tou xpsvou + Na axous yvepovrag Kat pe rhxous eMBeBalwons, STs «Al», «Nain, ¢AXEln, «MEACTAr, AN Bet,» KATT + Na xapoyendg + No Kéecan SirrAa ctow GAO Fi, av auT6 Sev Eival Suvars, oe ywvia 90 poIpubv He auTév. + Na xpnoworroieic ro évoya Tou GhAou ard my apxtl tng ougtiTons + Na Kdvels avoikrés epwniaeis © Nat cuvowigers auré trou Beuspels ort Exel Te! 0 GAKOG + Na Kévelg avapopés o¢ 60a éxer Tre 0 GAAoS Knowledge Training & Consulting « www mm-knowiedge com cy 33 + Na avagépeis 671 xarchaBaivers Ta ato ®jaTa Tou GAAoU Kar én avTiAaLBavecat Ti¢ Bhérret Ta Tpdypiora awé 19 GKOTHG TOU + Orav Gu guvels Le TOV GAO, vai TO Aeg He ethikpiveia Kat vat efnyels via ToI0 Adyo. + Na Krigeig mrévus ong ée¢ TOU GAAOU + Na arrowetivers Kpfaeig ya tig Séeg Tou dAAoU «Dray cca umoxpewpévos va Biapwurjacis, va avarpépeic Tura To AdyO + Nato Tapadexeaar drav Bev EEpets Kan Exeig Kdvet ADBOG + Na efnyels evBéurs 11 Kéveic Hl TrpOKEITaI va KGvEIS yia Tov GAKO + Na eioai avurrékprrog, pe AeKriKr] Kat Jin AEKTICT} GULNTEpIPOpA TTOU GULpWVOBY peragu Tous H xption epwrficewy + KAtlotés ~ epuartioeig rrou ysrropouv va arravinBouy pe «vat» F «éxim. XprhotyEs yr emrahi}Beuon AeTTTOLEpEN H vio EMIT XuVER ME GUgFMONS. + AvoiKtés ~ epurttigeis Trou apxigouv He «yiatin, «réren, «crotn, ahs, «Tg», «TTOIOGY fh ‘Trapeppepeis AEfEIG Ka pdaeiG. Av civar SuvaTé va aTravenBoUY He Eve «vatn f Eval Oxo GAAG arrarrouy TAnpEcTEpN aTMavinGN, XproMES via va TrapoTPUVBE! © GuVOLIANTTC ‘va uAfjget 1 DiKF} Tou Béoy H orroudarémra tng pn AeKriKtis emiKoIvwviag, Orav 6to dvepwrro! emKoIvwvoly TipdatTTo HE TPSOWTTO, 70 pvUHE peETGBIBera ReKriKG kat pn Aekniké Ta Baoikd cuotaniké te 1h AeKniKrjG eTriKoIvunviag Efvat + O1wvqnxol mapdyovtes, SnAcdi 0 1pbrT0s THOU XpNaivoTFOIONPE Tm GWA HAG, EExwpA amd ig NEaIG + OrkivnatohoyiKof mapayovres, SnAddi 0 TpOTTOG TOU XONGILOTTOIOULE To GtoHa HAG Edprpwva pe peAErEs Tou wuxoAdyou Albert Mehrabian Karé tr) SeKaerla rou 1960, n CULBOAR Tw AekTIKDY Kat pn AEKTIKKY TrapayévTwW OTH peraBOaN evds yVOpaTOG evan n| aKEAOUBN;: Tdaoa Tou atiparog 55% Tévos ts pwvric 38% Aextixé rrepiexduevo 7% Qo600, Ba TrpéTe! va onpEIWBOUY Ta Gk6AUBA: a) Ta Taparrévw éxouy onpaoia pSvoy érav Kat ra Tpla cuaTanKé pTopouy va oflorroBouv via Thy Epynvela TOU UnVEHATOS. Exot, via Tapdoelyy, omy THAEQUIVIKT EmKoIWvia agioTOIoUvTal pSvov oF AEfEIG Kat O TOVOS TH ‘PwNtig EvEd GE Eva e-mail TO AexmiKé Treplex6pevo LeTapépet 100% Tou ynvoHaTOS 8) Ons ewteoripave 0 fto¢ 0 Mehrabian, ta Taparrdvu TogooTd TpOEKUWaY aTTé LEAETES Tov agopotsay omy peTaBoon GuVaIGENHaTwY Kal Grdcewy (TX GULTABEIG-aVvITTGBE!a) Ka loxdou Kupiws via Tv eopnveia Tou AeKrikoU TreplexoUEVOU Ge GUVBUGGLS Le Ta uVvaloSnparika cToIXEia Trou LeTapEpEl N YAIOG TOU GtaATOS TOU OMIANTH Knowledge Training & Consulting « www mm-knowledge com cy 34 Axkotyovtag toug dAAouG Hapouciaan pag véag éag A plas aAAaysis avracreire on npoomasetre va TapoUctdoETe GE KérToIOV [ua VE! IDEC H la GAKaYr), Autos © Kérrol0g Ba ysrropoucE va Eival oTFOIOGEIITTOTE: © TIPoIGTaYEVOs Gas, Evag UGIOTALIEVOS F owvdBehoac, évac UTToyrfipiog TreAdiNG, KUN KI Evag gihog fh GUYyEVrIg. Gat prTopouGE va oUpBel o€ KérroIa GGoKeWN OTOU Ba TApABpioKovTal Kat GAAO! évEpUNTOI, F CE KGTTOIA Wrairepr CuvouINa Gag Ye dAKO Eva yévo TpSowTO Yrro8éore 611 Bpiokeore avnérusrto! He pd TTOAG GuvnBIOVEvN avTiBpacn — 61 0 ouvouiAnttig ag TrPOBAANE! pia avrippnan MA AQIEPAIAME TESSEPIS MHNES 2E EXTIAIOEYSH KAI EZAIKHDH. OF ANGPQITOI TO SYNHEEXAN KAT AEN OEAOYN NA AMMAZOYN FAA. face From No" To "Yes" (© Video Ars Led Mp Npootratelre va refoere auté 10 TpsowoTto va SexSei Ty aAAays. Mota aTTé Tis rpEI¢ TropaKdrw aravirjoeis — akon Ki av dev eivar n aKpiBrig BlarUTWaN Trou EaEic Ga Xpraiworrolovoare — rapidze1 Treplog6repo OT SiKr} GAS CUMAGN aVTIPETUsTTIGN GE avEAOYES Tepito, érav KdrTOIOg aVMTIBETaI GE pia EA Cag; O cAvnouxeic, Aomréy, uifrug n petactpowr o' éva véo aUoTHG TpoKAAéoe! TpOBAFHaTG neIKoU » O «KorahaBaives my avnouyia cou, aAAd ciyoupa Ba weAnGouue paxpoTTE68Ecua av petaotpawouye o' Eva cUoTNLG Trou Ba KAAUTTTEI Tic avélyKes GhWY pas.» QO aMpéret va cupBadicoupe pe Thy ahAayr}. Oa TipETTE! va To XuvEoUY, Elte TOUS apécE! tite 6xt» Knowledge Training & Consulting » aww mm-knowledge com cy 35 H avmiperdomion Tou «Nat, GARG...» «KaraAaBaivs my avnouyia cou, a\Ad ciyoupa 6a weehnGouye paponpddEopa av yeraoTpagoupe 0’ éva ouoTqua Trou Ba KaAUTTTEL Tig avayKES SAW Yas » Napakohousrjote Tpocexrika 11 Aéve Sidipopot dvBpurTot of duaKEWeNS Ka OUGNTHGEIS STTOU iGevrar erriuaya B8€yara Kor Ba TOUS aKOUGETE va AVTILETWTIZOUV o EVES TOV GAAO HE KATTOID «Nal, aAkG . » To kavouv KaAoTTpouipera, TrpooTTaBivTas va PavouV AoyiKol Mou KaTaAryouy, 6s, TéroIes cUgNTCEKS, 01 évpurto1 apyiZouy va oTuAavouy Ta T35ia Kat va UiTEpaLUVoYTA! Teay BéaEIV TOUS H évraon apxigel va LeyaAtivel Oi arréweis ToUG BiforaVvTaH Ao Kal TTEpIAGOTEDS, Kal yivovral /éTepO BeKTIKO! GTNV TeIOW TOU GAAU IAOVIKOWY, Kat TriGw aTT6 To EUYEVIKG Tpocueio tou «Nat, GANG...» 7 AoyouaXla KAipaKiaverai, EEeNooeral o€ GIGAoYO yeTAgE Kouptiv, «Ao Grdyia KG KaBOAOU aUTIE» H Aoyouaxia dey gépvet arroréAcopa. Mrropei va Byeire viknrtig arré aurriy, 6a ExeTe Sue Xdcei my UrTootAplen Kal 7 cUVEpyaGia Tw avTRaAwY Cas. Tous UTFoxpEtive! CE GUUVIK pOAo kat oBnyEi LGMoV oF BUYKPoUGN Trapd Ge GUVEpyaGIa. O Adyos Eival t ToUG KEvel var ‘aloB8avovTar 6101 TIPOBANBaTIGHO! TOUS Bev AaLBEvovial coBapa uTrowR Fy auTé Kan volsGouv avaykacyEvol va cuvexicouy va Tous uTEpaoTriZovrat MiBavév va oKépreote dn, av meine «KatakaBalvw mv avnouxia dou», utd gucIKG anyaiver Tw My AayBaveTe coBaps Urry Mrropei va eival KI Ero, GUTS Spws Trou Exel GnYaGIa civan va AIZOANOOYN 6m inv AayBdvere CoBapd uTéyn.

You might also like