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Assigment Theory
Assigment Theory
ABSTRACT
This research aimed to identify the factors that impact the satisfaction
among staff working at Tien Giang University. The research results
indicated five groups of factors (variables) which had impacted on these
staffs satisfaction namely: job characteristics, wage and financial
rewards, staff relationship, job promotion opportunities, and working
conditions. These five factor groups were measured by 24 observed
variables. The factor analysis for impacts on working motivation aimed at
realistically contributing to the human resource planning at the research
sites and creating further satisfaction at work for the Universitys staff.
TM TT
Nghin cu ny nhm xc nh nhng nhn t tc ng n s tha mn
ca nhn vin cng tc ti Trng i hc Tin Giang. Kt qu nghin
cu ch ra 5 nhm nhn t (bin) tc ng n s hi lng ca nhn vin
bao gm: bn cht cng vic; tin lng thng v ph cp; quan h lm
vic; c hi o to v thng tin; iu kin vt cht. Cc nhm nhn t
ny c o lng thng qua 24 bin quan st. Vic phn tch cc nhn t
nh hng n ng lc lm vic nhm gp phn thit thc cho vic
hoch nh nhn lc ti n v cng tc v mang li nhiu hn s hi lng
vi cng vic cho cn b trng i hc.
ngun nhn lc ca th trng trong nc v quc
t, i hi Ban gim hiu nh trng phi ra sc
ci tin t chc qun l nhn s c v s lng ln
cht lng. S hi lng trong cng vic s to ng
lc lm vic cho nhn vin v gp phn vo vic
nng cao hiu qu lm vic cng nh hot ng
(o to v nghin cu) ti Trng HTG. Vic
nghin cu cc nhn t tc ng ti s hi lng ca
nhn vin gip nh trng hoch nh c cc
chnh sch duy tr v pht trin nhn vin tt, lm
cho nhn vin hi lng hn, c th thu ht c
ngi gii v hn ch s chy mu cht xm ca
nh trng.
1 T VN
Pht trin ngun nhn lc l cng vic quan
trng nht trong chin lc pht trin ca cc
trng i hc, nht l trong giai on hi nhp
hin nay. Trong nhng nm gn y, Trng i
hc Tin Giang (HTG) c bc pht trin
nhy vt v kt qu v hiu qu trong hot ng.
Trng cng gp phn gii quyt nhng vn
bc xc ca x hi l cung cp ngun nhn lc
c cht lng, thc y chuyn dch c cu kinh t
n nh chnh tr - trt t an ton x hi, gn li ch
nh trng vi li ch x hi l mt vn c
ngha rt ln trong giai on hin nay. Tuy nhin,
Trng HTG ang ng trc nhng thch thc
to ln vi s cnh tranh ngy cng khc lit v
Tp ch Khoa hc Trng i hc Cn Th
2 C S L THUYT, M HNH, V
GI THUYT NGHIN CU
2.1 C s l thuyt
Tp ch Khoa hc Trng i hc Cn Th
xut nh sau:
S hi lng
S quan tm ca lnh
o
C hi o to v
thng tin
Mi trng v iu
kin lm vic
Hnh 1: M hnh nghin cu
Tp ch Khoa hc Trng i hc Cn Th
3.2 Thang o
ti p dng thang o cht lng dch v
SERQUAL, l thang o a hng vi 7 nhn t v
27 bin quan st nh gi s hi lng ca CBVC
v cng vic i vi trng; tin cy ca thang
o c nh gi thng qua h s Cronbachs
alpha (t 0,6 tr ln l chp nhn c) qua cc
bin khng ph hp s b loi nu h s tng quan
tng bin (Corrected Item Total correclation) nh
hn 0,3; xc nh li cc thnh phn trong thang o
bng phn tch nhn t khm ph. iu kin p
dng phn tch nhn t l cc bin c tng quan
vi nhau. xc nh cc bin c tng quan nh
th no, ta s dng kim nh Barletts kim
nh gi thuyt:
H0: cc bin khng c lin quan ln nhau.
H1: c s tng quan gia cc bin.
4 KT QU V THO LUN
4.1 Mt s thng tin c bn
Bng 1: Thng tin chung v mu s liu
phng vn
Ch tiu
Tui
Kinh
nghim
Gii tnh
Trnh
hc vn
c im
Trung bnh
Ln nht
Nh nht
S nm trung
bnh
Nam
N
Trung cp
Cao ng
i hc
Sau i hc
S lng T l
(n=131) (%)
38
54
22
5,7
53
78
4
5
94
28
40,5
59,5
3,1
3,8
71,8
21,4
Trong :
Y: bin ph thuc (Mc hi lng ca
CBVC)
Cc bin c lp:
X1 : Bn cht cng vic
X2 : Tin lng, thng v ph cp
X3 : Quan h vi ng nghip
X4 : S quan tm ca lnh o
X5 : C hi o to v thng tin
X6 : Mi trng v iu kin lm vic
105
Tp ch Khoa hc Trng i hc Cn Th
0,758
0,746
0,705
0,641
0,870
0,818
0,734
0,788
0,729
0,749
0,833
0,686
0,670
0,672
0,533
0,602
0,707
0,592
0,628
0,746
0,674
0,699
0,683
0,685
1,021
65,22%
0,854
0,000
106
Tp ch Khoa hc Trng i hc Cn Th
Tn
Tp ch Khoa hc Trng i hc Cn Th
H s hi quy Cc h s hi
cha chun ha qui chun ha
Nhn t
B
(Hng s)
Bn cht cng vic
Tin lng, thng v ph cp
Quan h lm vic
C hi o to v thng tin
iu kin vt cht
0,094
-0,009
0,007
0,059
0,036
0,074
Sai s
chun
Beta
0,367
0,020
0,020
0,012
0,024
0,020
Gi
tr t
Sig.
Thng k cng
tuyn
H s
chp
phng i
nhn
phng sai
0,257 0,797
-0,028 -0,425 0,671
0,816
1,225
0,023 0,341 0,733
0,825
1,212
0,429 5,119 0,000
0,521
1,920
0,126 1,507 0,134
0,480
2,081
0,302 3,681 0,000
0,539
1,854
c th vic hun luyn v trnh s phm cho i
ng cn b tr khi mi c tuyn dng v trng,
im yu nht ca h l trnh s phm v kinh
nghim ng lp, nh trng cn t ra mt quy
trnh c th gip h sm t tin trong cng tc
ging dy. Quy trnh ny bao gm c vic quy nh
r rng cc kha o to k nng s phm no cn
b tr phi tham gia, thi gian tham gia v yu cu
v kim tra nh gi sau khi kt thc kha hc.
Tng cng CBVC i thc t ti cc doanh
nghip nng cao kinh nghim thc t. Khuyn
khch CBVC tham gia NCKH: bng cch tng
cng kinh ph cho NCKH, ly vic tham gia
NCKH l mt tiu ch quan trng trong nh gi
CBVC.
108
Tp ch Khoa hc Trng i hc Cn Th
109