This can be solved through the recovery reset set option.

Please follow this use

r guide: With a paperclip press the "reset" button hidden inside the pinhole lo
cated on the back of the tablet. Unit must be off.
Press and hold the Power button and the Volume (-) button together
When something comes up release both of the buttons.
Wait for 15 seconds for the recovery menu to appear.
Use the Volume Down (-) to highlight Wipe Data/ Factory Reset. Then press the
Power button to select it.
Another menu should appear. Use the Volume Down (-) to highlight Yes-- Delete
All User Data. Select using the Power Button.
Wait for the tablet to finish wiping/resetting/formatting user data.
Once finished a menu will appear again, press Power Button once the option "re
boot system now" becomes available.
It should shut off and restart again, this takes about 2-3 minutes to restart.