Kaspersky Anti-Virus 2013

KASPERSKY LAB
Kaspersky Anti-Virus 2013

HNG DN CI T V S DNG

Kaspersky Lab ti Vit Nam

www.kaspersky.vn
Ngy cp nht: Thng 10 nm 2013
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Kaspersky Anti-Virus 2013

I.

Ci t v kch hot bn quyn................................................................................................................................. 3

Lu trc khi ci t: ................................................................................................................................................ 3
Ci t ......................................................................................................................................................................... 3
Kch hot bn quyn .................................................................................................................................................... 4
Cc bc nn thc hin sau khi ci t thnh cng chng trnh ................................................................................ 4
Cc lu s dng tt chng trnh ......................................................................................................................... 5

II.

M t cc tnh nng ca chng trnh Kaspersky Anti-Virus 2013 ............................................................................ 5

III.

Mt s ty chnh thng s dng ......................................................................................................................... 6

1.

Xem trng thi bo v my tnh ca chng trnh ................................................................................................. 6

2.

t mt khu bo v cho chng trnh ................................................................................................................. 7

3.

Ty chnh lch cp nht c s d liu nhn dng virus theo bn (Update) .......................................................... 7

4.

Thc hin mt thao tc qut my tnh (Scan) ........................................................................................................ 8

5.

Tt mt tnh nng m bn khng mun s dng ................................................................................................... 9

6.

Qun l cc tp tin b Kaspersky x l v a mt i tng nghi ng vo vng cch ly ...................................... 9

7.

a mt chng trnh, mt th mc vo vng tin tng..................................................................................... 10

8.

Ty chnh qut virus a di ng ...................................................................................................................... 12

9.

Qut l hng bo mt ......................................................................................................................................... 13

10.

Sa li cu hnh h iu hnh Windows ......................................................................................................... 14

11.

Xa lch s hot ng ..................................................................................................................................... 15

12.

Tinh chnh kh nng bo mt ca trnh duyt Internet ..................................................................................... 15

13.

S dng bn phm o ..................................................................................................................................... 15

14.

S dng Kaspersky Rescue Disk .................................................................................................................... 15

15.

Bt tnh nng h tr tr chi ........................................................................................................................... 15

16.

Qun l bn quyn - Kch hot bn quyn mi (trng hp mua gia hn) ....................................................... 16

17.

Khi phc cu hnh chng trnh Kaspersky v mc nh ............................................................................... 17

18.

Mng bo mt KSN Kim tra danh ting ca mt chng trnh, mt tp tin ci t ....................................... 17

IV

Thng tin h tr ............................................................................................................................................... 19

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Kaspersky Anti-Virus 2013

I. Ci t v kch hot bn quyn

Lu trc khi ci t:
G b ht tt c cc phn mm dit virus ca cc hng khc trn my tnh, nu khng qu trnh ci t
s khng thc hin c.
m bo thi gian trn my tnh phi ng vi hin ti (bao gm mi gi ca VN l (GMT +7)
Bangkok, Ha Noi, Jakarta; ng thi chnh gi, ngy, thng, nm ng vi hin ti). Nu thi gian sai
dn n qu trnh kch hot bn quyn s b li.
My tnh phi c kt ni Internet mi c th kch hot c bn quyn.
Vic chia s m s kch hot cho nhiu my tnh s dng cng lc, vt qu s lng cho php ca
bn quyn s dn n vic m s kch hot b kha hon ton. Kaspersky khng chu trch nhim bo
hnh cc trng hp ny.
C th chuyn bn quyn sang my tnh khc, tuy nhin phi g b Kaspersky trn my tnh hin ti
ra.
Ct gi k th bn quyn v hp sn phm (nu c), c th kch hot li Kaspersky nu bn
ci t li h iu hnh hoc chng trnh.
Kaspersky Anti-Virus 2013 ch s dng cho my tnh c nhn, khng ci c cho my ch. Cc
doanh nghip nn dng sn phm Kaspersky Open Space Security s dng ng chc nng tt
nht ca Kaspersky Lab.
Ci t
B a CD ci t vo my tnh, giao din autorun t ng hin ln nh hnh bn di (hoc bn chy tp tin
autorun.exe trong CD). Ngoi ra, bn c th ti v ngun (source) ci t ti a ch: www.kaspersky.vn

Chn Ci t ngay bt u qu trnh ci t

Ti ca s Cho mng n vi Kaspersky Anti-Virus 2013 > bn chn Ci t
Thng bo ci t thnh cng xut hin, bn chn Hon tt qua bc kch hot bn quyn.
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Kaspersky Anti-Virus 2013

Kch hot bn quyn

Sau khi ci t thnh cng, giao din kch hot bn quyn xut hin nh hnh bn di. Bn chn dng Kch
hot bn quyn thng mi > sau in m bn quyn gm 20 k t (co nh lp trng bc trn th co
bn quyn c c m kch hot ny) > k tip bn chn Tip theo bt u kch hot bn quyn.

Sau khi kch hot thnh cng, giao din thng bo bn quyn c kch hot thnh cng xut hin (hnh
di). Bn chn Hon tt hon thnh qu trnh ci t v kch hot bn quyn

Lu : Khi kch hot thnh cng bn quyn, bn nn gi li th bn quyn cn thn (bn c th ghi li v ct
gi m kch hot) kch hot li bn quyn trong trng hp ci t li Windows v phn mm Kaspersky.
Cc bc nn thc hin sau khi ci t thnh cng chng trnh
Sau khi ci t thnh cng chng trnh Kaspersky, bn nn thc hin cc hnh ng sau:
Kim tra trng thi Kaspersky: Biu tng
mu xut hin thanh taskbar (gc phi cui mn
hnh) chng t l chng trnh Kaspersky ang hot ng tt trong thi gian thc.
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Kaspersky Anti-Virus 2013

Cp nht c s d liu cho chng trnh: Nhn chut phi vo biu tng Kaspersky thanh
taskbar (gc phi cui mn hnh) chn Cp nht. Ln u do dung lng cp nht kh ln nn thi
gian cp nht kh lu, nhng ln cp nht sau ny din ra rt nhanh chng do dung lng nh.
Qut virus ton b my tnh: Sau khi cp nht thnh cng, bn nn tin hnh qut ton b my tnh.
Bn nn thc hin bc ny sau khi va ci t thnh cng chng trnh Kaspersky, mc ch l
gip loi b tt c cc chng trnh, on m c hi c trong my tnh (nu c) ng thi gip
Kaspersky ghi nh, nh du cc tp tin hin c nhm gip chng trnh hot ng hiu qu nht.
Cc lu s dng tt chng trnh
Kaspersky lun bo v my tnh ca bn trong thi gian thc. Tuy nhin, trong qu trnh s dng, bn lu
cc vn sau c th pht huy hiu qu hot ng cao nht ca chng trnh.
m bo chng trnh c cp nht thng xuyn: nu chng trnh khng c cp nht
thng xuyn, n khng c kh nng tiu dit virus mi.
Khng tt chng trnh trong mi thi im: lc bn tt chng trnh Kaspersky i, ti thi im
, mt s dng virus c th xm nhp vo my tnh v v hiu qu hot ng ca chng trnh v
ph hy d liu dn n kh nng khng cn cu cha c na.
nh k (mt khong thi gian) qut ton b my tnh mt ln: vic qut ton b my tnh s gia
tng hiu qu hot ng ca chng trnh, gip chng trnh loi b hon ton cc on m c hi,
pht hin li h thng, li chng trnh, ghi nh tp tin,
Lin h h tr k thut khi gp s c: lin h ngay n trung tm h tr khch hng ca Kaspersky
Lab VN nu bn gp vn khi s dng sn phm.
Ngoi ra, t mt khu bo v chng trnh, khng cu hnh cc tnh nng ca chng trnh khi
khng hiu r v chng cng l cch s dng hiu qu chng trnh.

II. M t cc tnh nng ca chng trnh Kaspersky Anti-Virus 2013

Phin bn Kaspersky Anti-Virus 2013 c cc tnh nng bo v nh sau:
-

Chng virus cho tp tin: Bo v an ton tp tin h iu hnh, d liu trn my tnh, pht hin, x l virus
tn cng t cng di ng, mng LAN,
Chng virus cho th in t: Pht hin, x l cc email cha m c.
Chng virus cho web: Pht hin, x l, ngn khng cho truy cp n cc a ch web c hi cng nh
ti v cc tp tin c hi t Internet.
Chng virus cho tin nhn: Pht hin, x l cc on m, ng link, tp tin c hi ly nhim qua cc
chng trnh Cht (Yahoo, Skype,).
Chng la o: Ngn chn truy cp n cc a ch web la o cng nh pht hin v ngn cc email
la o.
Ch ng bo v: Tnh nng phn tch hnh vi gip pht hin cc i tng nguy him d chng cha c
trong c s d liu ca chng trnh.
Qut l hng bo mt: Pht hin, x l cc l hng bo mt ca h iu hnh cng nh ca cc phn
mm c ci t trn my tnh.
Bo v vi in ton m my: tng tc vi ngi s dng: ch mt thao tc n gin, bn s d dng
kim tra tin cy, danh ting, mc s dng ca mt chng trnh, mt trang web thng qua
Kaspersky Security Network trn ton cu.

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Kaspersky Anti-Virus 2013

III. Mt s ty chnh thng s dng

1. Xem trng thi bo v my tnh ca chng trnh
M giao din chng trnh, bn s thy ngay lp tc trng thi bo v ca chng trnh Kaspersky. Vic xem
trng thi bo v gip bn xc nh: my tnh c gp nguy him khng? cc thnh phn bo v c tt khng?
c s d liu c cp nht ti thi im gn nht khng? bn quyn cn bao nhiu ngy s dng?
Bn xem mu ca hnh my tnh trn giao din chnh chng trnh: nu l mu xanh > my tnh an ton;
nu l mu vng hoc > my tnh ang gp mt s vn cng nh cc mi nguy him.

Nu chng trnh thng bo My tnh ang gp nguy him, bn nhn chut vo xem l do v sao chng
trnh Kaspersky bo khng c an ton.

V d bn di: My tnh khng c an ton do vi tnh nng thnh phn b tt, c th l tnh nng Chng
virus cho th in t > Bn chn Cho php nu mun khi phc tnh nng b tt (ngoi ra, bn c th khng
cn bt li tnh nng nu bn cm thy tht s khng cn thit > iu ny ng ngha vi vic Kaspersky s
khng c kh nng bo v my tnh nu virus ly nhim qua con ng email).
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Kaspersky Anti-Virus 2013

2. t mt khu bo v cho chng trnh

Mt khu bo v chng trnh l cn thit nu nh bn khng mun ngi khc can thip tt (m), chnh sa,
g b chng trnh, gy nh hng n hiu qu bo v ca Kaspersky. Ngoi ra, t mt khu bo v l bt
buc nu bn cu hnh tnh nng Kim sot ngi dng.
M giao din Cu hnh > Chn Cu hnh tng qut > Chn Mt khu bo v truy cp cu hnh ng dng
> Cu hnh > Sau in vo mt khu bo v chng trnh. Lu : bn nn chn ht cc dng trong Phm
vi mt khu (xem hnh di).

3. Ty chnh lch cp nht c s d liu nhn dng virus theo bn (Update)

Mc nh, ch Cp nht ca Kaspersky l t ng (chng trnh nh k kt ni n my ch kim tra
v t ng ti v bn cp nht mi). tit kim ti nguyn h thng, v trnh trnh trng cp nht nhiu ln
trong ngy c th lm cho my tnh chy chm trong khong thi gian cp nht, bn c th to mt lch cp
nht ring theo ca bn.
M giao din Cu hnh > Chn th Cp nht > Chn Ch chy. Ti y, bn c th to mt lch theo
mnh. Lu , bn khng nn cu hnh cho chng trnh trong khong thi gian di khng c cp nht, v
nh th s nh hng n hiu qu dit virus mi ca chng trnh.

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Kaspersky Anti-Virus 2013

Ngoi ra, Kaspersky h tr bn cp nht offline (dnh cho cc my tnh khng kt ni mng internet hoc khi
cp nht online dung lng ln b li)
Gi cp nht update bn c th ti v ti a ch: http://download.nts.vn/support/SupportTools/Update%20offline/Kis_Kav/
Sau khi ti v v gii nn, bn m giao din chnh ca chng trnh > chn Cu hnh > chn th Cp nht >
chn Ngun cp nht > chn Thm > i n chn folder Kaspersky va gii nn > sau b chn ngun cp
nht t Cc my ch cp nht ca Kaspersky Lab > sau khi cu hnh xong bn click chut phi vo chng
trnh Kaspersky ang chy chn Cp nht tin hnh qu trnh cp nht offline (lu : ty chnh li ngun
cp nht v mc nh ban u sau khi update offline thnh cng)

4. Thc hin mt thao tc qut my tnh (Scan)

Ln u tin sau khi ci Kaspersky vo my tnh, bn nn tin hnh thc hin Qut ton b my tnh. Nhn
chut phi vo My Computer > Qut virus. Hoc bn m giao din chng trnh Kaspersky > Qut > Qut
ton b (hnh di)

Kaspersky bo v my tnh trong thi gian thc, v th bn khng cn thc hin Qut ton b my tnh nhiu
ln, c th ch mt ln u tin l (bn cng c th thc hin Qut ton b nhng ln sau vi khong cch
thi gian qut hp l, v d nh vi thng qut ton b mt ln).
Lu : Trong khi thc hin Qut ton b my tnh, Kaspersky s chim dng thm ti nguyn h thng, v th
vi cc my tnh c cu hnh yu, qu trnh qut ton b my tnh c th lm cho my tnh ca bn hot ng
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Kaspersky Anti-Virus 2013

hi chm hn bnh thng. Bn nn chn thi gian qut ton b my tnh cho hp l khng nh hng
n cng vic (Vd: Vo gi ngh tra chng hn)
Ln u tin, qut ton b my tnh din ra tng i lu v ty thuc vo dung lng d liu trn my tnh.
Tuy nhin, nhng ln qut sau din ra kh nhanh. ln u tin Kaspersky c c ch nh du tp tin,
nhng ln qut sau, Kaspersky s b qua khng qut cc tp tin khng b truy cp v chnh sa k t ln qut
ton b trc .
Bn cng c th chn Qut khu vc quan trng (hnh trn) cho chng trnh ch qut tp tin h iu hnh,
tp tin ca cc phn mm trn my tnh, tp tin khi ng cng my tnh, boot sector.
5. Tt mt tnh nng m bn khng mun s dng
Gi s, bn khng mun s dng cc tnh nng Chng th rc, Chng virus cho th in t, Kim sot ng
dng, hoc mt tnh nng no ca chng trnh v bn khng c nhu cu hoc cm thy khng cn thit.
Thc hin: Vo phn cu hnh ca chng trnh > Chn tnh nng m bn cn tt > Check b Cho php
.. (hnh bn di l v d v vic v hiu qu trnh nng Chng th rc)

Lu : Bn ch tht s tt tnh nng no khi bn khng cn n v bn cm thy n d tha (V d: tt

chng virus cho th in t, chng th rc v bn khng dng email; tt tnh nng Kim sot ng dng, Chng
la o, v bn l ngi s dng my tnh c kinh nghim v qun l tt cc trang web truy cp hoc cc
ng dng c ci trn my tnh,)
D tt tnh nng no i na: 4 tnh nng quan trng chnh sau y bn khng th tt v s lm nh hng
nghim trng n hiu qu hot ng ca chng trnh: Chng virus cho tp tin, Chng virus cho web,
Chng virus cho th in t (nu c dng trnh email), Chng virus cho tin nhn (nu c dng cc
chng trnh Cht).

6. Qun l cc tp tin b Kaspersky x l v a mt i tng nghi ng vo vng cch ly

Khi Kaspersky x l mt tp tin c hi, chng trnh khng xa vnh vin tp tin (tr trng hp bn g
b chng trnh Kaspersky ra khi my th cc tp tin s b xa vnh vin). Mc nh cc tp tin m c b
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Kaspersky Anti-Virus 2013

Kaspersky x l s c lu tr ti khu vc Cch ly vi mt nh dng t bit, khng gy hi cho my tnh.

T giao din chnh ca chng trnh, bn nhn vo phn Cch ly (hnh di).

Ti y s lu tr thng tin tt c cc tp tin b nhim c v b Kaspersky ty xa.

Chn khi phc : Nu mun khi phc mt tp tin b nhim m c b xa (v tp tin ny rt quan
trng vi bn)
Chn Xa: nu mun xa ch file bn ang chn (khng cn kh nng khi phc tp tin)
Chn Xa vng cch ly: nu bn mun xa tt c cc tp tin (khng cn kh nng khi phc tp tin)

Lu : Trc khi khi phc mt tp tin b nhim m c, bn nhn chut phi vo biu tng
Kaspersky gc phi cui mn hnh -> chn Tm ngng bo v ng thi bn phi chp nhn
trng hp tp tin b nhim c ny ph hoi h thng. Trng hp bn c tp tin lm vic quan trng
(Excel,) b Kaspersky xa v nhim virus, bn c th lin h n Kaspersky Lab VN c cung
cp cc phng php h tr hiu qu.

7. a mt chng trnh, mt th mc vo vng tin tng

C trng hp Kaspersky nhn dng lm mt ng dng cha m c v xa tp tin chy ca chng trnh
i hoc ngn mt s hot ng ca chng trnh, lm chng trnh hot ng khng ng cch. Cng c
trng hp bn c mt th mc ABC, mt s tp tin lu tr trong th mc ny b Kaspersky nhn dng c
cha m c. Tuy nhin, nhng tp tin ny rt quan trng vi bn v bn khng mun chng b Kaspersky
xa i.

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Kaspersky Anti-Virus 2013

gii quyt 2 trng hp trn, bn c th a chng trnh, th mc vo vng tin tng ca Kaspersky.
M giao din Cu hnh ca chng trnh > Chn th Ci t nng cao > chn Mi nguy him v loi tr > chn Cu hnh trong mc Loi tr (hnh di)

Ti y c 2 la chn: hoc l cu hnh tin tng cho tp tin chy chng trnh (c nh dng .exe) hoc l
cu hnh tin tng mt th mc no
Vd 1: Cu hnh tin tng th mc ABC
Ti th Cc quy tc loi tr > Thm > Chn i tng > Duyt > tm n th mc ABC cn cu hnh tin
tng v nh du chn dng Bao gm th mc con (hnh di)

Vd 2: Cu hnh tin tng chng trnh Unikey

thm mt ng dng vo vng tin tng ca Kaspersky, bn vo th Cc ng dng ng tin > Chn
Thm > Sau chn Duyt tm n ng dn cha tp tin chy c nh dng *.exe ca ng dng Unikey
cn cu hnh tin tng (ngoi ra, bn c th chn vo dng ng dng cho hin danh sch cc ng dng
trn my tnh m Kaspersky lit k sn)

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Kaspersky Anti-Virus 2013

Sau khi chn xong ng dng cn cu hnh tin tng, bc tip theo bn nh du chn tt c cc dng
nh hnh di (bn cng c th chn vi hnh ng loi tr m bn ngh l ph hp). Sau khi cu hnh xong,
Kaspersky s b qua khng qut cc hnh ng loi tr khi ng dng Unikey chy.

Lu : Ch nhng chng trnh tht s tin tng bn mi thm vo khu vc loi tr, trng hp bn cu
hnh tin tng nhm vo chng trnh c cha m c s rt nguy him i vi my tnh.
8. Ty chnh qut virus a di ng
Mc nh khi bn gn USB vo my tnh, mt giao din hin nh hnh bn di xut hin yu cu bn chn
hnh ng: Qut ton b, qut nhanh, khng qut. Nu bn mun ln sau ca s ny khng xut hin > bn
chn dng p dng cho tt c sau chn Khng qut.

Ngoi ra, bn c th ty chnh tnh nng ny bng cch: M giao din Cu hnh ca chng trnh > n th
Qut > Trong phn Cu hnh tng qut > Ti Qut cc cng di ng khi kt ni (hnh di).
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Kaspersky Anti-Virus 2013

Nu chn Khng qut: Khi cm USB vo my tnh, chng trnh s khng hin ln giao din yu cu
qut d liu trong USB.
Nu chn Hi ngi dng (y l ty chn mc nh ca chng trnh): khi cm USB vo my tnh, mt
giao din hi hnh ng s hin ln (hnh trn).
Nu chn Qut ton b: khi cm USB vo my tnh, Kaspersky s qut ton b d liu ca USB
Nu chn Qut nhanh: khi cm USB vo my tnh, Kaspersky s qut nhanh USB (b qua mt s nh
dng tp tin).
Lu : D bn chn ch Khng qut d liu cha trong USB > Kaspersky vn bo v my tnh ca bn
trong thi gian thc trc s tn cng ca virus t USB (khi virus c gng ly nhim t USB n h iu hnh
s b Kaspersky tiu dit).
9. Qut l hng bo mt
Tnh nng qut l hng bo mt ca Kaspersky gip qut ton b h iu hnh v ng dng trn my tnh,
gip bn d tm tt c cc li bo mt hin c trn my tnh. L hng bo mt l mt trong nhng nguyn nhn
chnh virus v hacker khai thc nhm ly nhim, chim quyn iu khin, ly i d liu c nhn quan trng
trn my tnh ca bn. Hn ch cng t l hng bo mt l mt cch phng chng virus v hacker rt hiu qu.
Sau khi pht hin l hng bo mt, Kaspersky s cung cp cho bn kh nng sa cha nhanh chng bng
mt c click hoc cung cp ng link ti v cc bn v li.
Tin hnh qut l hng: M giao din chnh ca chng trnh > Chn Qut > Chn Qut l hng bo mt
(hnh di).

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Kaspersky Anti-Virus 2013

Sau khi ch t qut xong, bn chn Xa l hng bo mt > ti tab L hng bo mt h thng s hin th
mt s l hng bo mt ca h iu hnh c Kaspersky pht hin. Bn bm Sa cha sa li, bm
vo Chi tit i n phn m t chi tit v l hng (hnh di)

Ti th ng dng b l hng bo mt bn s thy c nhng ng dng ang c l hng bo mt > bm

vo Chi tit i n phn m t chi tit v l hng, bao gm c ng link ti v bn v li. Chn Thm vo
loi tr nu bn mun b qua l hng ny, sau ny Kaspersky s khng thng bo v l hng ny (hnh trn).
10. Sa li cu hnh h iu hnh Windows
Trng hp my tnh ca bn b nhim virus nng trc khi ci Kaspersky vo my. Sau khi ci Kaspersky
vo v dit sch virus, tuy nhin virus thay i mt s ty chnh ca h iu hnh (khng cho hin tp tin
n, truy cp Internet b chn,) lm cho h iu hnh hot ng khng ng cch m bn khng bit cch
khc phc li. Tnh nng Sa li cu hnh Windows s gip ch cho bn trong trng hp ny, gip bn khi
phc mt s ty chnh ca h iu hnh Windows v mc nh.
M giao din chnh ca chng trnh > Chn Cng c > Ti phn Khc phc s c Microsoft Windows >
Chn Bt u. Sau khi thc hin xong thao tc, bn s thy Kaspersky thng bo cc hnh ng cn c
sa cha > bn nh du chn ht (hoc ch chn cc li m bn cn sa) > sau bm Tip theo hon
thnh thao tc (hnh di).

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1. Xa lch s hot ng
Bn mun xa tt c lch s hot ng ca bn: bao gm lch s truy cp d liu trn my tnh (cc tp tin
m, cc yu cu tm kim, cc ng dng chy,) cng nh lch s truy cp Internet. M giao din chnh
ca chng trnh > Chn Cng c > Chn Xa rc. Ti y, bn c th chn cc i tng cn xa.
2. Tinh chnh kh nng bo mt ca trnh duyt Internet
Tnh nng ny gip bn tm ra li bo mt ca trnh duyt Internet Explorer (IE) cng nh nhng ty chnh
khng chnh xc ca IE. M giao din chnh ca chng trnh -> Chn Cng c -> Chn Cu hnh cho trnh
duyt. Kaspersky s a ra cc khuyn co m bn nn lm tinh chnh trnh duyt IE tr nn bo mt hn.
Bn nh du chn nhng hnh ng nn lm cho chng trnh sa cha.
3. S dng bn phm o
Nhn chut phi vo biu tng Kaspersky chn Cng c -> chn Bn phm o. Tnh nng bn phm o gip
bn gia tng mc bo mt khi ng nhp vo a ch email, ti khon game online, ti khon ngn hng v cc
chng trnh keylogger khng th no lu li cc thao tc g phm khi bn s dng bn phm o.
Bn cng c th s dng phm tt sau m bn phm o: Ctrl + Alt + Shift + P

4. S dng Kaspersky Rescue Disk

Trng hp my tnh ca bn b nhim virus nng (virus ly nhim su vo h thng) bn c th s dng a
cu h - Kaspersky Rescue Disk qut qua ton b my tnh.
Cch 1: Mc nh a bn quyn Kaspersky c cha sn Kaspersky Rescue Disk. Bn b a vo my tnh
> khi ng li h iu hnh > vo Safe Mode cho my tnh khi ng t a CD/DVD > sau khi my
tnh khi ng t a cu h bn chn Scan qut ton b my tnh
Cch 2: Truy cp http://rescuedisk.kaspersky-labs.com/rescuedisk/updatable/kav_rescue_10.iso ti v
a Kaspersky Rescue Disk > y l mt tp tin ISO, sau khi ti v bn tin hnh ghi tp tin ISO ra a CD
Cch 3: M giao din chnh ca chng trnh chn Cng c -> To Kaspersky Rescue Disk -> thc hin
theo cc hng dn d hiu to Kaspersky Rescue Disk.
5. Bt tnh nng h tr tr chi
Khi bn bt ch ny th chng trnh Kaspersky s khng tin hnh cp nht, khng hin giao din yu cu
x l khi pht hin virus (Kaspersky s t ng x l m c), khng chy cc tc v qut theo lch. Ch
ny s gip cho cc game th yn tm khi chi game m khng s b chng trnh Kaspersky lm phin. Vo
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giao din cu hnh ca chng trnh > qua th Ci t nng cao > chn H s tr chi > nh du chn
Cho php H s tr chi (nh hnh bn di).

6. Qun l bn quyn - Kch hot bn quyn mi (trng hp mua gia hn)

xem v qun l bn quyn hin ti, bn vo giao din chnh ca chng trnh -> chn Bn quyn nh
hnh di.

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Giao din Qun l bn quyn xut hin nh hnh di.

Ti y, bn c th xem c thng tin ngy ht hn ca bn quyn. Nu mun xa bn quyn hin ti, bn

nhn chut vo biu tng X. Nu mun kch hot bn quyn mi > chn Nhp m kch hot.
7. Khi phc cu hnh chng trnh Kaspersky v mc nh
Nu bn l cu hnh cc ty chnh ca chng trnh lm cho chng trnh hot ng khng ng cch, bn
c th khi phc li cu hnh nh mc nh ban u.
M giao din Cu hnh > chn th Ci t nng cao > chn Cu hnh qun l > chn Khi phc (ngoi ra
bn c th clip chut vo phn Khi phc cui gc tri ca giao din Cu hnh). Ti ca s Khi phc cu
hnh bn nh du chn tt c cu hnh cn khi phc hon thnh.

8. Mng bo mt KSN Kim tra danh ting ca mt chng trnh, mt tp tin ci t

Mng bo mt Kaspersky Network Security (KSN) l mt cng ngh in ton m my, cung cp cc thng
tin cp nht v tp tin, phn mm v cc mi nguy him. S dng d liu t mng KSN tng tc phn
ng vi cc mi e da mi nht, gim nguy c nhn din sai. Khi tham gia vo mng KSN, thng tin v virus,
phn mm ci t trn my tnh, tp tin ti v, s t ng c gi n Kaspersky Lab. Mng bo mt ny
khng thu thp v x l bt k thng tin c nhn ring t no ca ngi dng. Mc nh khi ci t, c ty
chnh yu cu bn cho kin v vic c gia nhp mng KSN hay khng? Ngoi ra, nu bn khng mun gia
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Kaspersky Anti-Virus 2013

nhp mng KSN na, bn c th vo giao din cu hnh ca chng trnh > chn th Ci t nng cao >
chon Phn hi > nh du b dng Ti ng tham gia vo Kaspersky Security Network.
T giao din chnh ca chng trnh > bn chn Bo v vi in ton m my. Ti y, bn c th xem lit
k v cc i tng an ton v nguy him hin c thng tin trn mng bo mt KSN (hnh di)

Trng hp bn mun kim tra danh ting, tin cy ca mt phn mm ci t trn my tnh hay mt tp
tin ci t ca mt phn mm no m bn va ti v t Internet. Bn ch cn nhn chut phi tp tin ci t
hay shortcut ca chng trnh (hoc tp tin chy ca chng trnh) v chn Kim tra danh ting trong KSN.
Ngay lp tc, thng tin chi tit ca chng trnh trn mng KSN s c hin th. Bn s bit c rng
chng trnh c tin cy hay khng? s lng ngi s dng c nhiu hay khng?,..

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IV. Thng tin h tr

Nng cp ln phin bn mi min ph: Trong gian bn quyn cn hn s dng, khch hng c php
nng cp min ph ln phin bn mi. Bn c th theo di v cc phin bn mi ca Kaspersky Lab ti:
www.kaspersky.vn. Bn quyn hin ti s vn dng c kch hot cho phin bn mi.
Lu : Bn gi th bn quyn cn thn dnh kch hot trong trng hp ci t li Windows v
Kaspersky.
H tr k thut: Trong thi gian bn quyn cn hn s dng, khch hng c h tr k thut min ph.
Kaspersky Vit Nam h tr a knh t 8h sng n 22h m hng ngy (k c th by v ch nht). Khi gp
bt c s c no trong lc s dng phn mm, vui lng lin h n:
Support qua in thoi: Tng i 19001787
Support qua email: support@kaspersky.vn
Support qua Cht: Truy cp www.kaspersky.vn cht vi cc nick h tr k thut
Support qua din n: http://forum.kaspersky.vn
Lu : c h tr nhanh chng v n gin nht, bn vui lng chp nh mn hnh thng bo li, km mt
m t chi tit v li gp phi v gi n email support@kaspersky.vn

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