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PRESENTATION

ON

ATTITUDE & CONSUMER


BEHAVIOR

By: Neeraj
Rathore
ROLL NO: M08076
ATTITUDE
• An attitude is a hypothetical
construct that represents an
individuals degree of like and dislike
for an item.

• Attitudes are judgment they develop


on the A,B,C model( affect, behavior
& cognition)
SOME QUESTIONS
 How do consumers choose among
brand alternatives?
 Do they have any specific choice?
 How they select best alternatives or
reject bad ones?
 What is their intention?
Attitude component and
manifestation

Initiator Component Component


Attitude
Stimuli evaluation
Products Affective Emotions or
manifestation
Situation feelings
s Overall
Cognitiv Orientati
Retail
e Beliefs
outlets on
Sales Towards
person Behavior Object.
Advertisi al Behavioral
ng intention
Attitude change
Diversification of the decision due
to some reasons.

• Personal experience
• Seeking alternatives
• Word of mouth
• Innovation
• On the spot
THANK YOU

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