TEAM BUILDING

"Teamwork is the ability to work

together toward a common
vision. The ability to direct
individual accomplishments
toward organizational
objectives. It is the fuel that
allows common people to attain
uncommon results."
--Andrew Carnegie
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What is a Team?
According to Webster's Ninth
Edition: A team is a number
of persons associated
together in work or activity:
as a group on one side (as in
football or debate).
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What is a Team?
In other words, when one person
cannot accomplish a job alone
and several individuals must
cooperate to fulfill a mission, you
need a team.
The better the cooperation,
communication, and coordination
among team members, the more
efficient the team.

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What is team?
In a team,
People depend on each other;
May or may not work in the same
physical location,
Combine to achieve something
together
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Team Building
The process of working with a team
to clarify its task and how team
members can work together to
achieve it.
A strategy that can help groups to
develop into a real team is team
building
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Common Need :
The overriding need of all
people working for the
same organization:
to make the organization
profitable.
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Coming together is a
beginning
Keeping together is progress;
and
Working together is success

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Me

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We

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Us

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Conceptions of Team :
The Athletic Perspective: Here,
team connotes winning and
losing. In an athletic arena,
winning is the ultimate goal.
The Power of Two: Here, team
implies partnership. This includes
both business and personal
partnerships such as marriage.
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Conceptions of Team :
Circumstantial: Here, team
simply means any group in the
same place at the same time.
For example, in this context a
company in general or all the
managers in an organization
could be considered a team.
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Conceptions of Team :
The Community Approach: Here, a
team is a group of individuals
that share, collaborate, and assist
one another. The group usually
includes about 20 individuals.
Members look to their peers for
support. This type of team leads to
workplace success!
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"Talent wins games,

but teamwork and
intelligence wins
championships."
--Michael Jordan
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Comparison of Groups and Teams:

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Key actions in Team Building

Setting and maintaining the teams
objectives and standards
Involving the team as a whole in the
achievement of objectives
Maintaining the unity of the team
Communicating efficiently with the
team
Consulting the team members before
taking any decisions
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"The greater the loyalty of a

group toward the group, the
greater is the motivation
among the members to achieve
the goals of the group, and the
greater the probability that the
group will achieve its goals."
--Rensis Likert
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Cs for Team Building

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Clear Expectations:
Context:
Commitment:
Competence:
Charter:
Control:
Collaboration:
Communication:
Creative Innovation:

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Stages of Team Growth

Stage I: Forming - Provide clear direction to establish the
teams purpose, setting goals, etc.,
Stage II: Storming Provide strong, hands-on leadership to
keep people talking and task-focused
Stage III: Norming Codes of behaviour becomes
established and an identifiable group culture emerges.
People begin to enjoy each others company and
appreciate each others contributions
Stage IV: Performing Teams that reach this stage achieve
results easily and enjoyably. People work together well and
can improve systems, solve problems and provide
excellent customer service.
Stage V: Adjourning Temporary project team reaches this
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stage; celebrate their teams achievements.

Character Traits of Effective

Teams:
Honesty Team members must be
honest with each other.
Selflessness Willing to put the
teams interests above their own.
Dependability The performance
of each individual depends to
some extent on the work of the
other team members.
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Character Traits of Effective

Teams:
Enthusiasm Helps team members
persevere when the going gets tough.
Responsibility Team members take
responsibility for their own work and
that of the teamdont blame others
when things go wrong.
Cooperativeness Team members
must cooperate in order to meet the
same goal.

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Character Traits of Effective

Teams:
Initiative Recognizing what needs to
be done and doing it without waiting to
be toldnever say thats not my job.
Patience Learning to work together
on a daily basis using human relations
skills.
Resourcefulness Finding a way to get
the job done regardless of obstacles.
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Character Traits of Effective Teams:

Punctuality On time, on schedule shows
respect for other team members, customers,
and stakeholders.
Tolerance/Sensitivity diversity (race,
gender, religion, culture, age, politics, etc.)
can strengthen a team as long as members
are tolerant to these differences.
Perseverance persist unrelentingly in
completing a task, regardless of obstacles.
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"Never doubt that a

small group of
thoughtful, committed
people can change the
world. Indeed, It is the
only thing that ever
has."
--Margaret Mead

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Helpful Team Behaviour

Keepingthepeace
Beingafriend
Beingenthusiastic
Givingopinions
Generatingideas
Initiating
Solvingproblemslogically
Relievingtensionwithhumour
Seekingapproval
Encouragingothers

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Common Causes of Team

Conflict:
Limited resources
Incompatible goals
Role ambiguity
Different values Different
perspectives
Communication problems
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Conflict Resolution:
Determine the importance of the
issue to all people involved.
Determine whether the people
involved are willing and able to
discuss the issue in a positive
manner. Select a private place
where the issue can be discussed
confidentially by everyone
involved.

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Conflict Resolution:
Make sure that both sides understand
they are responsible for both the
problem and the solution.
Solicit opening comments from both
sides.
Express concerns, feelings, ideas, and
thoughtsin a non-accusatory
manner.
Guide participants toward a clear and
specific definition of the problem.
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Conflict Resolution:
Encourage participants to propose
solutions, examine the problem from a
variety of perspectives, and discuss all
solutions proposed.
Evaluate the costs versus the gains of all
proposed solutions and discuss them
openly.
Reflect on the issue and encourage
participants to express their opinions on
how to improve the process.

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Team-Building Basics
You can look at team building in two ways.
First, it can refer to the act of putting together a team by
either recruiting, interviewing and selecting members from
the public or strategically selecting members from within
an already-defined group.
Second, it can refer to engaging in activities designed to
strengthen professional and personal relationships within
a team. Team-building activities can increase team
members' cohesiveness, productivity and efficiency when
working together. Small businesses rely on both aspects
of team building to succeed. Small-business
entrepreneurs must take extra care to build a highperformance team and should proactively engage team
members in team-building exercises to increase
teamwork.
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Teamwork Essentials
Teamwork is the result of a team effectively
working together. It relies on a range of vital
factors for success, including good
communication skills, mutual respect,
complementary skill sets covering all
required competencies, defined leadership
and defined decision-making procedures.
At their best, work teams function like welloiled machines, with each member knowing
exactly what she is responsible for and how
her contributions fit into the larger picture
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of the group's productivity.

"I've always found that

the speed of the boss
is the speed of the
team."
--Lee Iacocca
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7 Essential Skills for Teamwork

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1. Listening
2. Questioning
3. Persuading
4. Respecting
5. Helping
6. Sharing
7. Participating
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Create a Culture of
Teamwork
To make teamwork
happen, these powerful
actions must occur.
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Executive leaders communicate

the clear expectation that
teamwork and collaboration are
expected. No one completely
owns a work area or process all
by himself. People who own work
processes and positions are open
and receptive to ideas and input
from others on the team.
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Executives model teamwork

in their interaction with each
other and the rest of the
organization. They maintain
teamwork even when things
are going wrong and the
temptation is to slip back into
former team unfriendly
behavior.

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The organization members

talk about and identify the
value of a teamwork
culture. If values are
formally written and shared,
teamwork is one of the key
five or six.
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Teamwork is rewarded and

recognized. The lone ranger, even if
she is an excellent producer, is valued
less than the person who achieves
results with others in teamwork.
Compensation, bonuses, and rewards
depend on collaborative practices as
much as individual contribution and
achievement.
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Important stories and folklore

that people discuss within the
company emphasize
teamwork. (Remember the year
the capsule team reduced
scrap by 20 percent?) People
who "do well" and are
promoted within the company
are team players.
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"It is amazing how

much people can get
done if they do not
worry about who gets
the credit.
--Sandra Swinney
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Key factors to successful

performance of a team S.C.O.R.E
Strategy
Clear Roles and Responsibility
Open Communication
Rapid Response
Effective Leadership
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Key factors to successful

performance of a team S.C.O.R.E
Strategy:

Shared purpose
Clearly articulated values and ground rules
Understanding of risks and opportunities facing the team
Clear categorization of the overall responsibilities of the
team
Clear Roles and Responsibilities:
Clear definition of roles and responsibilities
Responsibility shared by all members
Specific objectives to measure individual results
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Key factors to successful

performance of a team S.C.O.R.E
Open communication:
Respectforindividualdifferences
Opencommunicationenvironmentamongteammembers
Rapid response:
Rapidresponsetotheteamsproblems
Effective management to change in the internal and external
environment
Effective Leadership:
Teamleaderwhoisabletohelpmembersachievetheobjective
andbuildtheteam
Team leader who can draw out and free up the skills of all
teammembers,developindividuals
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HOW TO CREATE HIS OWN TEAM?

Have monthly meetings.
Provide them internal merit list of your
organisation.
Keep fair and healthy competition among
them.
Once a year, have one picnic cum get
together with their family members.
Arrange their knowledge update by regular
training sessions arranged by you.

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