Register No:

St. MICHAEL COLLEGE OF ENGINEERING & TECHNOLOGY

KALAYARKOIL 630 551
An ISO 9001: 2008 Certified Institution

KALAYARKOIL 630 551

DEPARTMENT OF COMPUTER SCIENCE AND ENGINEERING

CENTRALIZED MODEL EXAM
GE6757- TOTAL QUALITY MANAGEMENT
Year & Sem: - III &VI
Date :
Marks: 50 marks
PART A
1.
2.
3.
4.

Answer all the Questions

(5 X 2 = 10marks)

Give the basic concepts of TQM?

List the dimensions of quality
What is the need for ISO 9000?
Define Recognition and Reward?
Answer All the Questions

7.

Explain ISO 14000 with an Industrial application

(5 X 2 = 10marks)

Give the basic concepts of TQM?

List the dimensions of quality
What is the need for ISO 9000?
Define Recognition and Reward?
Answer All the Questions

(2X 8 =16 Marks)

6.

Explain in detail about the quality auditing with its different types.

7.

Explain ISO 14000 with an Industrial application

PART C
(3 X 8 = 24 Marks)

8.

Enumerate the Demings 14 points of management.

9.

Elucidate the tqm framework and awareness

10.

What are the seven steps of strategic planning?

11.

What are the techniques commonly used for performance measures?

Register No:

1.
2.
3.
4.

Answer all the Questions

(2X 8 =16 Marks)

Explain in detail about the quality auditing with its different types.
Answer Any THREE

PART A

PART B

6.

PART C

DEPARTMENT OFAnCOMPUTER
SCIENCE
ISO 9001: 2008 Certified
InstitutionAND ENGINEERING
CENTRALIZED MODEL EXAM
GE6757- TOTAL QUALITY MANAGEMENT
Year & Sem: - III &VI
Date :
Marks: 50 marks

5. What are the requirements of ISO 14001?

5. What are the requirements of ISO 14001?

PART B

St. MICHAEL COLLEGE OF ENGINEERING & TECHNOLOGY

Answer Any THREE

(3 X8 = 24 Marks)

8. Enumerate the Demings 14 points of management.

9. Elucidate the tqm framework and awareness
10. What are the seven steps of strategic planning?
11. What are the techniques commonly used for performance measures?