Data on FTP server

Technical Support FAQ

Category:

Technical Services

Programs:

Allplan 2016
Allplan 2015
Allplan 2014
Allplan 2013
Allplan 2012
Allplan 2011
Allplan BCM 2014
Allplan BCM 2013
Allplan BCM 2012
Allplan BCM 2011
11.01.2016
0000ADBE
https://connect.allplan.com/en/faqid/0000adbe.html

Status:
Document ID:
Internet:

Question:
How can I access the FTP server of technical support?

Answer:
You can download data from and upload data to the FTP server.
To access our FTP server, you require a current Windows operating system. Do the following:
Please enter the following address in Windows Explorer (do not use Internet Explorer!):
ftp://nemhotline:ha37jvg8f@ftp.nemetschek.de
1. Downloading data:
You can find our data in the /Download folder.
Right-click the folder(s) or file(s) you want to download and select "Save Target As ...".
Specify where you want to copy the data by selecting a folder on your computer.
If customers agree, we can provide customer-specific data in the /Customerfolder.
For this, you will get separate instructions.

2. Uploading customer data:

If we agree, customers can upload data to the /Upload folder.

Notes:
You can upload only files. You cannot upload folders to the server. If you want to upload an entire project,
please save this project to a ZIP file first.
You can also use Internet browsers to access the FTP server. However, there are some restrictions. Use an
FTP client program (for example, FileZilla)to avoid errors. This makes it easier for you to upload and
download data. See the following information.
Login details for FTP program:
Address:
ftp.nemetschek.de
Login:
nemhotline
Password:
ha37jvg8f

Allplan GmbH and affiliated sales organizations not assume any responsibility or liability for the reliability and usefulness of the
articles offered and any information provided. You assume sole responsibility for use of the articles offered and the information
provided. Terms and conditions of license of Allplan GmbH and / or the general terms and conditions of the sales organizations
rendering the service apply.
2016 Allplan GmbH. All rights reserved.