ws AWESS Ctatite Best Practices ‘Telephone ‘Answer yourown phone whenever possible. Retum calls the same day. Donoteat or drink while on the phone. Donot type while talking Ask, “Is now a good time to talk about..”” ‘Schedule phoneaalls just likea meeting. Avoid cell phones and pagers in meetings. Donot mumble. Determine your greeting. Best Practices ‘Call Phones: Tum off your cell phone while in common areas. Usethe urate fentiire if youare expecting a critical all . When possible, leave public places when answeringa peace people's rights not to hear your conversation. Notifyothers at the beginning of a meeting when @pectinga critical all:Written Communication + Toprovideinforrration + Toreques orpersuade + Todocurent Advantages p + Establish aperrrenent record A + For proof of agreemerts + Enccurage acaurery end logic + Convenience