North London Cares and South London Cares

DEVELOPMENT OFFICER
Salary 24,000 + monthly travel card + OTE bonus

ABOUT THE CHARITIES

North London Cares and South London Cares are community networks of young
professionals and older neighbours hanging out and helping one another in our rapidly
changing capital city.
Our objectives are to tackle the growing plight of isolation and loneliness not just
amongst older people but also amongst young Londoners; to help improve the
confidence, resilience, skills and connection of all participants so that older and younger
neighbours alike can better navigate the modern world; and to bring people together to
bridge widening social, generational and digital divides.
We do this because in the context of globalisation, gentrification, digitisation, migration
and the housing bubble London has become a place of social extremes. The boroughs in
which we work Camden and Islington (NLC) and Southwark and Lambeth (SLC)
contain some of the best connected people in Britain high flying graduates working in
law, PR, media, finance, etc living directly alongside some of the most isolated, with
particular challenges to do with ageing, loneliness, depression and anxiety.
The result is that older people often have deep roots in their communities, but few
connections, while young professionals often have hundreds of connections but no
roots. That disconnect wastes human potential, perpetuates social division, entrenches
isolation and is ultimately corrosive for our society.
In a dynamic city like ours, clearly these two groups have so much to gain from one
another in shared time, laughter, new experiences and, especially, friendship.
The Cares model seeks to harness the people and places around us and to mobilise a
new generation of young professionals to build relationships and share experiences with
our older neighbours in a variety of fun, authentic ways. We speak the language of
younger and older neighbours alike and make interaction on a personal level mutually
accessible, sociable, enjoyable and rewarding.
We achieve that vision through the constant development of programmes that people can
relate to and enjoy. At the cross-section of the public, private and community sectors we
work with local authorities, voluntary and community groups, businesses and individuals
to identify isolation where it occurs and to deliver enthusiastic volunteers to share time
with older neighbours. A majority of the neighbours that are part of our network live alone,
may not naturally have wide social networks, and love and look forward to new
experiences with their younger friends.
North London Cares is the public name for NL Cares Limited, a UK registered company, number 07737818; and a UK
registered charity, number 1153137. South London Cares Limited is a UK registered company, number 8757344; and a
UK registered charity, number 1157401.

Specifically, we have three core programmes. Our Social Clubs are group activities that
bring people together in community centres, cafes, pubs and parks to share time,
laughter and cultural exchange. Regular clubs include dance and dinner parties, film
nights, choirs, new tech workshops, podcasting clubs, back to work business visits and
themed get-togethers like Grand National Day.
Meanwhile, our Love Your Neighbour programme matches young professionals and
older neighbours to spend time together one-to-one, often in people's homes and
community locations, to improve the life experiences of all parties. Neighbours build
relationships on their own terms, enjoy meals together, and often become long-standing
friends.
Finally, our annual Winter Wellbeing project identifies isolation in our communities proactively through an innovative outreach campaign, and supports older neighbours
through multiple interactions and interventions to stay warm, active, healthy and
connected through the most isolating time of the year. In five years of delivering this
ambitious project North London Cares and South London Cares have knocked on a
combined 15,000 doors, held 10,000 one-to-one conversations about isolation, and given
out 450 blankets and over 18,000 in small grants.
ABOUT THIS ROLE
In your new role as Development Officer at North London Cares and South London
Cares, you will work closely with our Development Coordinator across two small and
dedicated teams to develop and expand all areas of our fundraising from inspiring
and supporting volunteers to participate in challenges, to hosting exciting events, to
managing corporate partnerships, to writing passionate, creative proposals for trusts,
foundations and other partners.
Thats a big ask. The job requires experience, creativity, versatility, technical skill,
positivity, perseverance and leadership. You need to be full of ideas, able to inspire and
tell powerful stories in writing and in person, and confident spinning multiple plates at
once. You also need to be diligent with your systems and processes to stay on top of
the multitude of opportunities available to two high profile and growing charities.
This is a special post in two special charities. Although we are young and rapidly
developing organisations, we also have the security, support and platform of major
backers including Nesta and the Big Lottery, international corporates and our partner
councils. Expanding and diversifying our income generation in innovative ways that
reflect our values and our networked approach is a tough challenge and also a huge
opportunity, for the charities and for the successful candidate alike.
When you join our teams, you will work in part from our Victoria Line-linked offices in
Euston/Warren Street (NLC) and Brixton (SLC), in part from our partner businesses and
groups across the community, and in part from home. The ideal candidate will have
experience in fundraising or development for a growing charity or business. You will be
used to working with a range of people across the public, private and community sectors.
We need someone who understands and is motivated by the demographics and social
challenges of our home boroughs and the issues we work on and in particular who is
North London Cares is the public name for NL Cares Limited, a UK registered company, number 07737818; and a UK
registered charity, number 1153137. South London Cares Limited is a UK registered company, number 8757344; and a
UK registered charity, number 1157401.

passionate about and can clearly promote our vision for building close community
networks in order to tackle isolation and loneliness in those boroughs.
We are looking for someone who can talk to and relate to people from all backgrounds,
someone equally comfortable discussing fundraising walks over the Alps as with a group
of fifty 80-year-olds on an estate in Kilburn or Bermondsey.
ABOUT YOU
We are looking for a creative, enterprising person to fill a really important role and a
unique function across two growing charities. The ideal candidate will have a track
record of generating new income, a natural confidence with people, and experience of
and strategies for dealing with multiple tasks and challenges at the same time.
You will be outgoing, confident, full of energy; professional with an organised approach, a
clear, authentic communication style and an intrinsic understanding of the power of
networks and digital media. The stand out candidate will also have knowledge of and a
passion for the unique communities and culture of Londons neighbourhoods, alongside
technical fundraising expertise.
We need a real people-person: someone who can build trusted partnerships across our
network of 3,000 volunteers, 2,300 older neighbours, dozens of corporates, and trusts
and foundations. We also need a numbers person: someone who is methodical, target
focused and unwilling to give up.
And, working as part of two small teams but with only one other community fundraiser,
we need a self-starter: someone committed, tough, and focused working alone as well
as in teams; who is passionate about further developing, improving and sustaining North
London Cares and South London Cares over the coming years and in a challenging
environment.
In return, you will be trusted to work dynamically and independently in these exciting
young charities, with growing profiles and backing from major local and national
supporters. You will also be provided with development challenges and opportunities,
professional support from our Development Coordinator and ever-growing networks to
play a lasting, transformative role in the development of the Cares vision and family.
LOGISTICS
For more information or to apply please send a CV and covering letter to
alex.smith@southlondoncares.org.uk, showing us why you are right for this role.

Applications should be received no later than 5pm on Thursday July 7th 2016.

First round interviews will take place from Monday July 11th, with call backs for
second interviews from July 18th and a start as soon as possible thereafter.

Please read the full job specification below for further information.
North London Cares is the public name for NL Cares Limited, a UK registered company, number 07737818; and a UK
registered charity, number 1153137. South London Cares Limited is a UK registered company, number 8757344; and a
UK registered charity, number 1157401.

KEY RESPONSIBILITIES
Working directly with our experienced Development Coordinator, and also with our CEO,
Programme Coordinators and Projects Officers at both North London Cares and South
London Cares, you will aim to raise at least 65,000 a year per charity by:

Cultivating and communicating with supporters to achieve fundraising targets

through challenge events such as our annual 50k walks, marathons, triathlons
and more;

Encouraging and supporting existing volunteers to host fundraising events to

raise money for North London Cares and South London Cares such as bake
sales or dinner parties at home;

Managing relationships with new and existing partners and supporters

specifically volunteers keen to fundraise, local venues and businesses who may
donate raffle prizes, and trusts, foundations and corporate partners;

Identifying opportunities for new grant funding and composing proposals to

trusts and foundations, councils and potential corporate partners which play to
the strengths of the Cares familys methods, values, language and style;

Alongside our
programme;

Helping to create new initiatives such as ambassador and membership

programmes that encourage new networks of people to support North London
Cares and South London Cares;

Applying proven communications tools and techniques including content

creation, curation and co-managing our Twitter, Facebook, YouTube and email
channels to tell stories that inspire donors and fundraisers;

Communicating regularly and personally with supporters through high quality

email, text, telephone and other digital media channels, to cultivate relationships
vital for the Cares familys future;

Co-managing Customer Relationship Management and data tools to ensure

records are kept up to date, relevant and targeted and report back to the
Development Coordinator;

Presenting passionately about our core delivery activity and the rest of our work
at our monthly induction evenings for new volunteers and in regular meetings and
communications with volunteers, corporates and other partners;

Occasionally supporting other team members with the implementation of the rest
of the charitys programmes and projects including our Social Clubs and Love
Your Neighbour programmes, Winter Wellbeing project and the on-boarding and
support of hundreds of young professional volunteers.

Development

Coordinator,

developing

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regular

giving

North London Cares is the public name for NL Cares Limited, a UK registered company, number 07737818; and a UK
registered charity, number 1153137. South London Cares Limited is a UK registered company, number 8757344; and a
UK registered charity, number 1157401.

SPECIFIC RESPONSIBILITIES
This is a new and dynamic role, the success of which will depend on your tenacity and
passion and your ability to lead various stakeholders in their support of North London
Cares and South London Cares. We are therefore looking for an all-rounder: a real
people-person with a warm, open personality. Specifically, you will:

Work closely with our Development Coordinator to support our overall strategy to
deliver at least 150,000 per charity per year through new and proven community
income streams;

Support volunteers in their challenges to run 10k, 20k, marathons and more; to
bake, to hold pub quizzes and to sign up to Giving Circles;

Devise your own fundraising campaigns, similar to our recent #7DaysToRaise and
#ShareChristmas campaigns, to raise awareness of our work and provide our
networks with opportunities to donate;

Arrange, project manage and host fundraising events, such as our forthcoming
Summer Shindig parties, our 2016 Stewart Lee gig and our regular August birthday
parties including arranging content, raffles and prizes;

Compose at least one grant proposal per month to underpin our creative
fundraising with core cost revenue generation;

Identify and seize new opportunities for new partnerships as we grow;

Lead on the monitoring and reporting of key systems and income streams such as
Gift Aid, Virgin Money Giving and Give As You Earn;

Communicate regularly with volunteers and older neighbours, by email, telephone,

text and other social media, to inspire and enable people to donate and/or
fundraise, and to thank them for their contribution;

Track your income and expenditure through recognised budgeting tools such as
Excel and by nurturing supporters to stay involved;

Use our CRM (NationBuilder) and other tools to track what supporters are doing,
the amounts they are raising, and to identify opportunities for the future;

Create regular content for our various social media channels including blogs,
tweets, Facebook statuses, YouTube videos and email blasts;

Growing NLC/SLCs digital networks with relevant audiences who have been
affected by or inspired by the issues the charities deal with and making asks for
one-off and regular donations at relevant times in order to maximise the charities
income;

North London Cares is the public name for NL Cares Limited, a UK registered company, number 07737818; and a UK
registered charity, number 1153137. South London Cares Limited is a UK registered company, number 8757344; and a
UK registered charity, number 1157401.

Supporting the development of the North London Cares and South London Cares
brands by expanding our merchandise lines, to be given as gifts to supporters and
to be sold through our networks;

Apply your personality, warmth and energy to make North London Cares and
South London Cares attractive charities to donate to.

DESIRABLE SKILLS

You are ambitious, hard-working, fun, charismatic, warm, approachable, selfstarting, confident, outgoing, creative, sensitive, determined, playful, ambitious,
flexible, resilient, discreet, organised and professional;

You have experience working in fundraising for a growing charity (or business) and
are comfortable working alone and to your own deadlines as well as in a team;

You have high standards and aspirations for your life and career, and want to
make a lasting contribution to a rapidly growing charity working on one of the
defining issues of our time;

Youre an authentic, high-quality communicator and storyteller with the ability to

build relationships with diverse groups effectively and appropriately (through
written as well as verbal communications);

You have a good understanding of the culture and socio-economic challenges

facing north and south London and can relate to and build relationships with
people from all backgrounds.

REQUIRED

You are outgoing and confident working with often busy people and you
encapsulate the Cares ethos by relating to young professionals and older
neighbours simultaneously;

You are professionally agile, and able to adapt to the rapidly changing needs of a
family of small but growing charities operating in a volatile time;

You have high quality written skills, and are confident creating important materials
to promote the work of North London Cares and South London Cares externally;

You have the flexibility to work evenings and weekends;

You are able to obtain a clear CRB/DBS certification (provided).

North London Cares is the public name for NL Cares Limited, a UK registered company, number 07737818; and a UK
registered charity, number 1153137. South London Cares Limited is a UK registered company, number 8757344; and a
UK registered charity, number 1157401.