ACKNOWLEDGEMENT

We would like to express out gratitude to all those who gave us the possibility to
complete this research. We want to thank the Faculty of Management and Tourism,
Hanoi University for giving us the permission to conduct the research as well as
supporting us with useful materials. Furthermore, we are deeply indebted to our
supervisor, Ms. Dao Binh, Lecture in Econometrics and Mrs. Nguyen Kim Anh, whose
help, encouraging suggestions and stimulation assisted us during the time of making
researches and writing this paper.

Also, to the students of Tutorial 2 BA08, Hanoi University, we wholeheartedly and

highly appreciate you for your utter kindness and patience that youve all showed when
we, once in a while during outside-class hours, asked for your reference in terms of
appearance and some of the sort of the assignment. We would like to convey our sincere
appreciate for the time and efforts youve spent on us.