User Guide For Iskoot Client Blackberry

INSTALLATION AND USER GUIDE
For BlackBerry
Version 1.1
2008 iSkoot. All rights reserved.

Installation & User Guide for BlackBerry/ Version 1.1
1. INTRODUCTION ............................................................................................................................3
1.1 OVERVIEW ..................................................................................................................................3
2. BEFORE YOU START ...................................................................................................................3
2.1 REQUIREMENTS ..........................................................................................................................3
3. REGISTRATION AND DOWNLOAD .............................................................................................4
3.1 CHOOSE YOUR DOWNLOAD METHOD...........................................................................................4
3.2 DOWNLOADING DIRECTLY TO YOUR BLACKBERRY .......................................................................4
3.3 DOWNLOADING ISKOOT TO YOUR PC ..........................................................................................5
4. SETTING UP ISKOOT....................................................................................................................6
4.1 GETTING STARTED......................................................................................................................6
4.2 ACCESSING ISKOOT ....................................................................................................................7
4.3 OPENING ISKOOT AND SIGNING IN ...............................................................................................7
4.4 PROGRAMMING YOUR HANDSET NUMBER AND SETTING ISKOOT TO RECEIVE SKYPE CALLS..........9
5. USING ISKOOT............................................................................................................................10
5.1 SKYPE CONTACT LIST ...............................................................................................................11
5.2 QUICK SEARCH: SEARCH YOUR CONTACT LIST ..........................................................................11
5.3 NAVIGATION TABS .....................................................................................................................12
5.4 ADDING A NEW CONTACT ..........................................................................................................12
5.5 RECEIVING CONTACT REQUESTS FROM OTHERS .......................................................................14
5.6 REMOVING A CONTACT .............................................................................................................14
5.7 REFRESHING YOUR CONTACT LIST MANUALLY...........................................................................15
5.8 CHANGING YOUR ONLINE STATUS .............................................................................................15
5.9 SKYPEOUT BALANCE ................................................................................................................16
5.10 MAKING SKYPE CALLS ............................................................................................................16
5.11 MAKING SKYPEOUT CALLS ......................................................................................................17
5.12 RECEIVING SKYPE CALLS ........................................................................................................18
5.13 USING SKYPE TEXT CHAT .......................................................................................................19
5.14 EXITING ISKOOT ......................................................................................................................25
6. ABOUT ISKOOT ..........................................................................................................................26
7. TECHNICAL SUPPORT...............................................................................................................26
539 Bryant Street, Suite 400 Phone: +1.415.684.1011 www.iskoot.com

San Francisco, CA 94107 Email: info@iskoot.com
2008 iSkoot. All rights reserved. iSkoot is a trademark of iSkoot Inc. All other trademarks, service marks and company names are the property of their respective owners.
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1. INTRODUCTION
1.1 Overview
Welcome to the iSkoot Installation and User Guide for BlackBerry 1 . This manual provides step-by-
step instructions on how to set up and use all the great features of your iSkoot software.
Once youre set up with iSkoot, you can make and receive Skype 2 calls at the push of a button,
make low-cost long distance and international calls using SkypeOut, and text chat with your Skype
contactsright from your BlackBerry. You can even set your own online status. Using iSkoot is as
easy as using Skype on your PC: you can call any of your Skype contacts for free (mobile airtime
usage charges still apply), and you can even place SkypeOut calls at the same great low rates. The
big difference: now you can leave your computer behind! With iSkoot, you bring your Skype with
you, so you can talk to anyone, anywhere, anytime using your internet telephony service.
Whats even better: With iSkoot, theres no need for WiFi, cellular broadband, or any additional
hardware. The iSkoot network and handset software are designed to work wherever your cell phone
works! To learn more about how iSkoot and the iSkoot network work to bring you Skype on the go,
please visit the Products page on our website, www.iskoot.com.
2. BEFORE YOU START

2.1 Requirements
This User Guide is designed for handsets with the BlackBerry operating system version 4.0 or later,
although some features outlined in this manual are only available for BlackBerry handsets running
operating system version 4.2.1 or later. The following devices either ship with OS version 4.0 or
later, or can be upgraded:
7100 series 8300 (a.k.a. Curve)
7200 series 8700 series
7500 series 8800 series
8100 series (a.k.a., Pearl)
Note: To determine which OS version your BlackBerry is running:

1. Open your BlackBerrys Settings folder.
2. Select Options, then select About. On the About screen, you will see specific information
about your BlackBerry device. The OS version will be represented by v4.x.x.xx. If your
devices version doesnt start with a 4, you will need to upgrade to a newer version. You can
download the latest version for your device at www.BlackBerry.com.
To start using iSkoot on your mobile phone, you must have the following:
1
BlackBerry is a registered trademark of Research In Motion Limited., and this trademark is implied
throughout the document. This product is designed for the BlackBerry handset but is not endorsed or
certified by Research In Motion Limited.
2
Skype and SkypeOut are registered trademarks of Skype Limited and these trademarks are
implied throughout the document. This product uses the Skype API but is not endorsed or certified by
Skype.

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A BlackBerry smartphone with a data service subscription (supported phones are also listed
on our website www.iskoot.com)
A valid Skype Name and password
To make calls to regular phone numbers, and to receive incoming Skype calls, youll also need:
Skypes SkypeOut service
Note: If you have Skype Voicemail enabled, you will not be able to receive incoming calls on your
handset.
3. REGISTRATION AND DOWNLOAD

Before you can access the iSkoot software, you need to register as an iSkoot user.
To register as an iSkoot user:
1. Go to www.iskoot.com on your PC, and click on Get iSkoot in the top navigation bar.
2. In the form provided, fill in all of your information.
3.1 Choose Your Download Method

There are three ways to download iSkoot. We can send you an SMS text message or email
message containing a link to our software, or you can download the software from the website onto
your PC, and then transfer it to your BlackBerry.
Option 1: Request an SMS:

1. Once youve filled out the required information, select the box that says Download via
SMS at the bottom of the page.
2. On the page that follows, enter the Verification Code as instructed.
3. Click Send SMS.
4. You will receive an SMS message delivered to the mobile number you provided within a few
minutes, depending on your mobile operator network service status.
Option 2: Request an email: This option is designed for users who can view the email on their
BlackBerry.
1. Select the option labeled Download via Email at the bottom of the page.
2. An email including a link to the iSkoot clientas well as download and installation
instructionswill be sent to the email address you provided. You should receive it within a
few minutes.
Option 3: Download to your PC first:

1. At the bottom of the registration page, select Download to your PC.
2. You will be asked to read and accept our End User License Agreement. Select I accept the
agreement and click Next only after you have read and understood these terms.
3. You will arrive at the websites Download page.
3.2 Downloading Directly to Your BlackBerry

If you request an SMS or email message during registration:

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1. Open the SMS or email message on your BlackBerry.

2. Within message, you will see a link. Highlight the link, and select it.
3. Next, the End User License Agreement will appear. Read it carefully, and select Accept.
4. The Download screen will open with the appropriate software for your BlackBerry. Highlight
the link and click on it to initiate the download.
5. You will be asked if you would like to install the application. Select Yes.
6. Next you will see a series of screens that provide the applications name, version details and
license agreement. Select Continue.
7. Installation will begin and usually takes just a few seconds. When installation is finished, you
should see a message indicating that the application was successfully installed. Click OK to
exit, or Run to open iSkoot.
Note: If you did not remove an existing version before you started the install, you will be prompted
to replace the existing version with the newer version. Click OK. You may be asked to reboot your
handset.
3.3 Downloading iSkoot to Your PC

If you choose to download iSkoot to your PC first and then transfer it to your BlackBerry:
1. On the Download page, select the version of software appropriate for your BlackBerry, click
on it to begin downloading, and save it to your computer.
2. Using your computers infrared port, Bluetooth, or USB cable and BlackBerry Desktop
Connection manager, transfer the iSkoot_bb.alx file to your BlackBerry.
3. Your device will automatically reboot, and the iSkoot icon will now appear in your
BlackBerrys Main menu.

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4. SETTING UP ISKOOT
4.1 Getting Started
The diagram in Figure 1 below explains each item on the main iSkoot display screen. It also points
out the important keys on your BlackBerry that youll use to control iSkoots features:
Your Online BlackBerry LED

Status icon Light
Tab 1: All
SkypeOut
credit balance
Tab 2: Online
contacts only
Contacts Status
Tab 3: SkypeOut
contacts only
Options Menu key

Tab 4: Chat
Call End key

Call Send key
Escape key
Trackball
Delete key
Shift/CAP key Enter key
Figure 1: iSkoot Display & Device Map

[Sample Device: BlackBerry 8300 Curve)

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4.2 Accessing iSkoot

To open iSkoot:
1. In the Main menu of your BlackBerry, scroll down to the iSkoot for Skype icon.
2. Click on the iSkoot for Skype icon, and the application will open.
4.3 Opening iSkoot and Signing In

When you open iSkoot for the first time, you see the Welcome Page.
1. You will see the iSkoot Terms of Service page. Scroll down and click Accept only after you
have read and understood these terms.
2. You will see a series of screens with information about the applications access to your
phones calling and data features, and a notice that iSkoot cannot be used for emergency
calls. To proceed through these screens, click Continue.
3. Next, you will see the sign in screen. From here, you can log into Skype or create a new
account.
If you need to create a new account:

1. Highlight the button labeled Create Skype Account and click on it. You can also press the
BlackBerrys Options Menu key, scroll down to Create Skype Account and click on it.

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2. A screen will appear with iSkoots Terms of Service and Privacy Agreement. Read the
information carefully, and then click Accept.
3. In the field provided type in a new Skype name of your choosing. Type in a password and
reconfirm that password in the field below. Then click Continue.
4. Once your account has been created, youll be prompted to provide your mobile number and
indicate whether or not you want to receive Skype calls from others on your mobile. Choose
Yes or No, and click Continue.
5. Next, you will be signed in. Youll see a sample buddy, Echo/Sound Test Service, on your
contact list. You can use Echo to can test out the Skype calling and chat features on your
BlackBerry. (For instructions on how to add new contacts to your list, please refer to section
5.4 Adding a New Contact.)
If you already have a Skype account:

1. Type your Skype Name and case-sensitive password into the provided field.
2. You have the option to set iSkoot to automatically sign you in whenever you open the
application. To select this option, check the box labeled Automatically sign me in. If you
prefer to sign in manually each time you open iSkoot, leave the box unchecked.
3. Click Sign in.

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As iSkoot logs you into Skype, the iSkoot icon will be animated. This happens any time data
is transmitted to or from iSkoot.
Note: Your Skype password is protected at ALL TIMES. When you enter it in, iSkoot saves it to
your handset only. When your password is sent to our server, we use SSL encryption for transport
and never store it on the server.
If you choose Automatically sign me in, you will be signed in under that Skype Name whenever
you open the application. To log in under a different Skype Name:
1. Open the Options Menu and select Sign Out.
2. Youll be redirected to the main Sign in page. Sign back in using the new Skype Name.
4.4 Programming Your Handset Number and Setting iSkoot to Receive Skype Calls
Once youve signed in, iSkoot needs you to set your mobile phone number, and to choose whether
or not your phone will allow incoming calls from other Skype users. A screen will appear that says
Verify Mobile Contact Info.
IMPORTANT: You must enter your handset number including your country code into the
iSkoot application.
iSkoot uses your country code to identify which regional access point to connect to, so its critical
that you enter it in correctly: (International Country Code)-(Area Code)-(Phone number). Failing to
enter your country code may cause iSkoot to route your calls through the wrong access point for
your location and cause you to be charged for international calls to our global servers. Please avoid
this problem by entering and verifying your country code.
To set iSkoot to receive inbound Skype calls:
1. Enter your mobile phone number into the field provided. Be sure to enter your mobile phone
number in the standard international format, including the country code and phone number.

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(Your number may be pre-populated into the field already please verify that the number is
accurate and in the correct format.)
2. Scroll to the field labeled Receive Skype calls to mobile, click on it and select Yes.
3. Click Continue.
Note: Your SkypeOut credit will be charged for connecting inbound Skype calls to your handset. If
you have Skype Voicemail enabled, you will not be able to receive incoming calls on your handset.
You can turn this feature on and off at any time. If you turn the receive calls feature off, any Skype
user who tries to call you from his/her PC will see a message that says Busy.
To turn the receive calls feature off:

1. Press the Options Menu key on your BlackBerry. Scroll down and click on Options.
2. Scroll down to Receive Skype calls to mobile, and click on the field.
3. Select No.
4. Press the Options Menu key again.
5. Click Save.
Helpful Tip: Do you use multiple SIM cards in your mobile handset when traveling internationally?
Be sure to reset the phone number in iSkoots Receive Skype calls to mobile option every time
you switch to a new SIM card. This helps iSkoot direct your outgoing Skype calls through the right
local access point, and also ensures that youll keep receiving incoming Skype calls wherever you
are!
After signing in and setting your mobile number, you will see the following items appear on iSkoots
main page:
Your Skype Name
Your online status icon
Your complete Skype contact list (You can scroll through the contact list if the list extends
below the screen.)
5. USING ISKOOT

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Now that you have configured your settings, you are ready to start using all of the features of your
iSkoot software.
iSkoots main page displays your online status, your complete contact list including online and
offline contacts and your saved SkypeOut phone numbers. iSkoot also lets you set your own online
status, add and remove contacts, and chat with friends on Skype. The following section explains
how to understand and use all of these features:
5.1 Skype Contact List

iSkoot identifies your contacts by their full names, if available. If a contacts full name is not
available, he or she will be listed by Skype Name instead. Your contacts are listed in the following
order:
Skype Contacts currently online (sorted alphabetically)
Skype Contacts who are offline (sorted alphabetically)
SkypeOut Contacts (contacts that have been assigned names are sorted alphabetically,
contacts that have not been assigned names are listed as telephone numbers, sorted
numerically)
Note: While your contacts are listed by full name when possible, iSkoot does give you the ability to
view the Skype Names of your contacts as well. To see the Skype Name of a contact:
1. Scroll down your contact list until the contacts name is highlighted.
2. The Skype Name of the contact will then appear below his or her name.
5.2 Quick Search: Search Your Contact List

iSkoots Quick Search feature allows you to search within your buddy list for specific contacts. To
search for a contact:
1. Start typing the name or Skype Name of the person you are looking for.
2. As you type, your list narrows to match the name you enter.

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To exit out of Quick Search:

1. Clear the text out of the Quick Search field using the Delete key. [refer to Figure 1 on page
6 in section 4.1 Getting Started].
2. Once the text is clear, press the Delete key again. You will return to iSkoots main page.
5.3 Navigation Tabs

You also have the option to look at each of these groups separately by scrolling through the
Navigation tabs at the bottom right corner of your screen [refer to Figure 1 on page 6 in section 4.1
Getting Started].
If you have a device w/a track wheel (e.g. BlackBerry 8700c), press the Alt key and move the track
wheel to navigate from tab to tab.
From left to right, the Tabs are:

All View displays your complete contact list
Online View displays your contacts who signed into Skype
SkypeOut View displays your saved SkypeOut contacts
Chat View displays open chat conversations
5.4 Adding a New Contact

When you log in, iSkoot automatically loads your existing Skype contact list. To add a new Skype
contact to your list:
1. Open your Options Menu and select Add Contact.
2. In the field provided, type in the Skype user ID of the new contact. You also have the option
to send a personalized greeting with your contact request.

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3. Once youve entered in the Skype Name and message, click Add.
When adding a new contact, the person will receive an authorization request and must grant
permission in order to be added to your contact list. He or she will initially be assigned a "pending"
online status. Once the person has authorized your request, his or her status details will appear on
your contact list.
You can also add new SkypeOut contactsphone numbers that you regularly call using SkypeOut.
To do this:
1. Open the Options Menu and scroll down to Add SkypeOut.

2. You have the option to assign a name to the SkypeOut contact. If you choose to name the
contact, type it into the field provided.
3. Scroll down and type in the phone number of the new SkypeOut contact in the field
provided. Be sure to enter your mobile phone number in the standard international format,
including the country code and phone number.
4. Select Add.

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5.5 Receiving Contact Requests from Others

If another Skype user requests to add you to his or her contact list when youre using iSkoot, you
will receive the notification right on your handset. The message will include the Skype Name of the
person sending the request, as well as a greeting message from the sender.
To allow the user to add you his or her contact list:

1. Select Accept.
2. Your Skype Name and online status will appear on the persons contact list, and he or she
will be added to your contact list.
If you dont wish to share your contact details with the person:
1. Select Reject.
5.6 Removing a Contact

You can also use iSkoot to take contacts off of your list at any time.
To remove a contact:
1. Scroll down your contact list until the Skype Name of the contact you want to remove is
highlighted.
2. Open the Options Menu.
3. Select Remove Contact.
4. You will be asked if you are sure you want to remove that contact.
5. Select Yes.

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5.7 Refreshing Your Contact List Manually

iSkoot updates your contact list periodically, however at any time you can also refresh your list on
demand. To update your list manually:
2. Click on Refresh Now.
3. Your contact list will update immediately.
5.8 Changing Your Online Status

iSkoot also lets you choose your online status, so your contacts know whether or not you are
available to talk. When you log in for the first time, you will automatically have the status online. To
change your online status:
1. Press the Options Menu key, and select Change Status.
2. You will see the following menu appear:
Online
Away
Not available
Invisible
3. Scroll to your desired status, and click on it. Your new status icon will appear at the top of
your contact list next to your Skype Name.

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5.9 SkypeOut Balance

SkypeOut is a service that allows you to use Skype to call regular phone numbers. You must have
SkypeOut credit in order to use some of the calling features of iSkoot.
If you do not have SkypeOut minutes:

You will not be able to call non-Skype users.
You will not be able to receive incoming Skype calls on your BlackBerry (please see section
5.10 Receiving Skype Calls).
For your convenience, your SkypeOut credit balance is listed at the top of your contact list [refer to
Figure 1 on page 6 of section 4.1 Getting Started].
For additional information about SkypeOut and to purchase additional minutes go to

www.skype.com/products/skypeout.
5.10 Making Skype Calls

To make a call to a Skype contact:
1. Open either Tab 1: All or Tab 2: Online.
2. Scroll down to the contacts Skype Name and press your handsets green Call Send key
[refer to Figure 1 in section 4.1 Getting Started]. You can also open the Options Menu and
select Call.
3. The following message will appear:
Calling <Contact name>
4. The first time you attempt to place a call, your handset will alert you that the iSkoot
application is attempting to initiate a phone call. To avoid seeing this message during future
iSkoot calls, check the box that says Dont ask this again. Then click Yes.
5. You will hear a connection message and the contacts phone ringing until the person
answers the call.
6. Be sure to press your handsets red Call End key when the call is completed to ensure that
the call is disconnected [refer to Figure 1 on page 6 in section 4.1 Getting Started].

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5.11 Making SkypeOut Calls

iSkoot lets you use SkypeOut to call regular phone numbers too. You can call saved SkypeOut
numbers, enter a new number in manually, or even select a number directly from your BlackBerrys
address book.
To make a SkypeOut call to a saved SkypeOut number:

1. Open either the All or the SkypeOut page.
2. Scroll to your saved SkypeOut phone numbers and highlight the selected number. To
initiate the call, press your handsets green Call Send key or open the Options Menu and
select Call.
Calling <SkypeOut contact >
4. You will hear a connection message and the contacts phone ringing until the person
answers the call.
the call is disconnected.
To make a SkypeOut call to a new phone number:

1. Open the Options Menu and select Dial SkypeOut.
2. A new screen will prompt you to enter in the complete phone number of the person you
want to call.
Note: Be sure to enter the number in the standard international format, including the country code
and phone number.
3. Once youve correctly entered in the number, click the button labeled Call.
Calling <SkypeOut phone number >
5. You will hear a connection message, and the contacts phone ringing until the person
answers the call.
This feature is only available for BlackBerry devices running OS version 4.2.1 or later.

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To make a SkypeOut call to a contact in your BlackBerrys address book:

1. Open the Options Menu and select Dial SkypeOut.
2. You will be directed to the Dial SkypeOut dialogue page. Press the Options Menu button
again.
3. Select Address Book. You will see a complete list of your phones address book contacts.
Select the entry you which to dial, and click on it.
4. The number will automatically appear in the field above. Verify that the number is accurate
and in the correct international format, and select Call.
Calling <phone number >
6. You will hear a connection message, and the contacts phone ringing until the person
answers the call.
5.12 Receiving Skype Calls

When you use iSkoot to log into Skype, your Skype Name appears online to other users. However,
in order to receive incoming calls from others when you are signed on from your handset, you must
set up iSkoot to direct inbound calls to your mobile phone number. (If you have not already
done so, please refer back to section 4.4 Programming Your Handset Number and Setting iSkoot
to Receive Skype Calls.)
Note: Your SkypeOut credit will be charged for connecting the inbound call to your handset. If you
have Skype Voicemail enabled, you will not be able to receive incoming calls on your handset.
When you receive an incoming phone call from a Skype contact, its as though you are receiving a
regular incoming call to your phone:
1. Your handset will ring and you can answer as usual.

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5.13 Using Skype Text Chat

iSkoot text chat offers lots of the same great features that you enjoy with Skype on your PC. You
can send and receive chats, have multiple conversations at once, and even set the topic of your
chats!
5.13a Sending a Text Chat
To send a text chat to a Skype contact:

1. Open either the All or the Online page.
2. Highlight the name of the person youd like to chat with.
3. Open the Options Menu and select Chat.
4. You will see a new screen with a field for entering in your messages. Just start typing, and
when youve finished your message press the Enter key to send [refer to Figure 1 on page
6 in section 4.1 Getting Started]. You can also send your messages by opening the Options
Menu and selecting Send.
5. You will notice that your sent message appears at the top of the screen, labeled with your
Skype Name and the time the message was sent.
6. The contact will receive your message instantly.

7. To exit the chat conversation screen, press the Escape key [refer to Figure 1 on page 6 in
section 4.1 Getting Started]. Youll return to the main Chat page.
Note: Currently iSkoot supports chat messages in the Latin character set [UTF-8 characters] only.
iSkoot does not yet support text in Unicode or non-Latin characters; and if a message is sent in
either of these formats, the recipient may not see the message properly.
5.13b Sending a Template Text Chat Message
iSkoot also lets you use preloaded template messages, create your own template messages, and
even send Skype Emoticons in your chat conversations.
To send a template message:

1. When your chat conversation is open, open the Options Menu.
2. Select Templates.
3. Scroll down to the template message of your choice and click on it. The message will
appear in the text entry field at the bottom of your screen.

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4. Click Send.
5.13c Creating and Editing Template Text Chat Messages
To create a template message:

1. Open the Options Menu and select Edit Templates.
2. Edit the existing messages with a message of your choosing.
3. Select Done.
5.13d Sending a Skype Emoticon
To send a Skype Emoticon:

1. When your chat conversation is open, open the Options Menu.
2. Select Emoticons.
3. Scroll to the Emoticon you want to send and click on it.
4. The text prompt for the Emoticon will appear in the text entry field at the bottom of the
screen.
5. Click Send.

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5.13e Receiving Skype Chats
When receiving Skype chats:

1. If you dont have the iSkoot application open, you may receive an alert message on your
screen, and your BlackBerrys LED light will illuminate. Your handset may also notify you
with a vibration or tone, depending on your settings.
2. If the iSkoot application is open, then youll see the Chat Navigation tab appear in red.
3. Scroll to the Chat Navigation tab. You will see a bar with the name of the sender and the
initial lines of the chat message. Click on the bar and select Open.
4. The message from the contact will appear at the top of the screen, with the Skype Name of
the contact and the time the message was sent.
5. To respond, just start typing and hit enter, or open the Options Menu and select Send.

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5.13f Setting your Incoming Chat Alert
You can set iSkoot to notify you of incoming chats with a tone and/or vibration. To set an incoming
chat alert:
1. Open your Options Menu and select Options.
2. Scroll down to Missed chat sound alert. You will see the following options appear:
Off
Sound Only
Vibrate Only
Sound and Vibrate
3. Choose an alert setting and click on it.

4. Open the Options Menu again and click Save.
5.13g Calling a Contact from a Skype Chat
When you are engaged in a 1-to-1 chat conversation with a Skype contact, you have the option to
call them directly from the chat conversation page.
To call a contact from a chat conversation:


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2. Select Call.
5.13h Chatting in Multiple Conversations
iSkoot also lets you chat with several contacts at once. To navigate between 2 or more Skype text
chat conversations at once you can either:
1. Use the Escape key on your BlackBerry to return to the main Chat page. The Chat page
lists all current chat conversations. Choose the conversation you want to continue and
double-click on it to continue chatting.
OR
2. Hold down your BlackBerrys CAP key and press the Enter key [refer to Figure 1 on page 6
of section 4.1 Getting Started] to switch from one conversation to the next.
5.13i Setting the Topic of a Conversation
To set the topic of a chat conversation:

1. Open the chat conversation.
2. Open your Options Menu, and click on Set Topic.
3. Type your chat topic into the field provided.
4. Click OK.

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5.13j Participating in a Group Chat Session
While you cannot initiate a 3-way conversation using iSkoot, you CAN participate in a group chat if:
1. Other Skype users invite you into their chat room
OR
2. The contact you are chatting with invites other users into your conversation [see below].
5.13k Exiting a Group Chat Session
To exit a group chat:

1. Open the Options Menu and click on Leave chat.

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2. You will be returned to the main Chat list page.
5.14 Exiting iSkoot

To continue running iSkoot while you return to other applications on your phone:
1. Press your BlackBerrys Escape key until youve returned to your BlackBerrys Main menu
screen [refer to Figure 1 on page 6 in section 4.1 Getting Started]..
Note: When iSkoot is running in the background, your contact list will only automatically refresh
itself every 20 minutes. This is to minimize data usage.
To log out of iSkoot:

1. Open the Options Menu and scroll down to Sign Out. You will be signed out of Skype and
will return to the main Sign in page.
To exit out of iSkoot:

1. Open the Options Menu and scroll down to Close. You will be signed out of Skype and will
return to your BlackBerrys Main menu screen.

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6. ABOUT ISKOOT
To view what version of iSkoot software is installed on your phone, as well as the version of server
software being used:
Select About from the Options Menu.
7. TECHNICAL SUPPORT
For further assistance regarding iSkoot, you can open your Options Menu and click Help. Here you
can find a helpful troubleshooting guide, with Q&A addressing frequently asked questions.
Please also visit our online User Forum at http://www.iskoot.com/forum/index.php. Moderated and
maintained by the iSkoot Support team, the User Forum is a great way to diagnose and solve any
technical problems you might encounter.
You can also contact us by email:
For product-related issues, email us at support@iskoot.com

For website issues, email us at webmaster@iskoot.com
For general inquiries, email info@iskoot.com

26
1 Broadway Phone:+1.617.475.1640 www.iskoot.com

Cambridge, MA 02142 Email: info@iskoot.com

27

User Guide For Iskoot Client Blackberry

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User Guide For Iskoot Client Blackberry

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INSTALLATION AND USER GUIDE

2008 iSkoot. All rights reserved.

539 Bryant Street, Suite 400 Phone: +1.415.684.1011 www.iskoot.com

2. BEFORE YOU START

Note: To determine which OS version your BlackBerry is running:

539 Bryant Street, Suite 400 Phone: +1.415.684.1011 www.iskoot.com

3. REGISTRATION AND DOWNLOAD

To register as an iSkoot user:

3.1 Choose Your Download Method

Option 1: Request an SMS:

Option 3: Download to your PC first:

3.2 Downloading Directly to Your BlackBerry

539 Bryant Street, Suite 400 Phone: +1.415.684.1011 www.iskoot.com

1. Open the SMS or email message on your BlackBerry.

3.3 Downloading iSkoot to Your PC

539 Bryant Street, Suite 400 Phone: +1.415.684.1011 www.iskoot.com

Your Online BlackBerry LED

Options Menu key

Call End key

Shift/CAP key Enter key

Figure 1: iSkoot Display & Device Map

539 Bryant Street, Suite 400 Phone: +1.415.684.1011 www.iskoot.com

4.2 Accessing iSkoot

4.3 Opening iSkoot and Signing In

If you need to create a new account:

539 Bryant Street, Suite 400 Phone: +1.415.684.1011 www.iskoot.com

If you already have a Skype account:

539 Bryant Street, Suite 400 Phone: +1.415.684.1011 www.iskoot.com

To set iSkoot to receive inbound Skype calls:

539 Bryant Street, Suite 400 Phone: +1.415.684.1011 www.iskoot.com

To turn the receive calls feature off:

539 Bryant Street, Suite 400 Phone: +1.415.684.1011 www.iskoot.com

5.1 Skype Contact List

5.2 Quick Search: Search Your Contact List

539 Bryant Street, Suite 400 Phone: +1.415.684.1011 www.iskoot.com

To exit out of Quick Search:

5.3 Navigation Tabs

From left to right, the Tabs are:

5.4 Adding a New Contact

539 Bryant Street, Suite 400 Phone: +1.415.684.1011 www.iskoot.com

1. Open the Options Menu and scroll down to Add SkypeOut.

539 Bryant Street, Suite 400 Phone: +1.415.684.1011 www.iskoot.com

5.5 Receiving Contact Requests from Others

To allow the user to add you his or her contact list:

5.6 Removing a Contact

539 Bryant Street, Suite 400 Phone: +1.415.684.1011 www.iskoot.com

5.7 Refreshing Your Contact List Manually

5.8 Changing Your Online Status

539 Bryant Street, Suite 400 Phone: +1.415.684.1011 www.iskoot.com

5.9 SkypeOut Balance

If you do not have SkypeOut minutes:

For additional information about SkypeOut and to purchase additional minutes go to

5.10 Making Skype Calls

539 Bryant Street, Suite 400 Phone: +1.415.684.1011 www.iskoot.com

5.11 Making SkypeOut Calls

To make a SkypeOut call to a saved SkypeOut number:

To make a SkypeOut call to a new phone number:

539 Bryant Street, Suite 400 Phone: +1.415.684.1011 www.iskoot.com

To make a SkypeOut call to a contact in your BlackBerrys address book:

5.12 Receiving Skype Calls

539 Bryant Street, Suite 400 Phone: +1.415.684.1011 www.iskoot.com

5.13 Using Skype Text Chat

5.13a Sending a Text Chat