Service Note: Web Services APIs

Introduction

To help customers incorporate Panther’s service into their workflow, Panther provides SOAP-based web
services APIs to flush PAD objects from the Panther cache, and to query bandwidth usage statistics for
customer PADs.

Cache Flush (Individual PAD Object)

You can use Panther web services APIs to “hard flush” an individual PAD object from the Panther cache.
Objects are removed from Panther cache index within approximately 5 minutes. New user requests for a
flushed object causes Panther cache nodes to re-fetch object from origin. The effect on the customer’s
origin server is negligible, provided the number of hard-flushed objects is small.

Note that individual object cache flush is also available through the Panther Portal.

Cache Flush (All PAD Objects)

You can use Panther web services APIs to “soft flush” all objects for a specific PAD. For a soft flush, all
PAD objects are marked stale in Panther cache within approximately 5 minutes. Panther cache nodes
re-fetch objects only if customer’s origin server responds to an IMS (If Modified Since) request with a
200 OK (instead of 304 Not Modified). The effect of a soft flush on the customer’s origin server depends
on the number of objects modified. If not many are modified, traffic to and from origin primarily consists of
IMS header requests and responses.

Note that PAD cache flush is also available through the Panther Portal.

PAD Bandwidth Usage

You can use Panther web services APIs to get total bandwidth used for a PAD within a specified time
period (maximum of one day).

Learn More & Get Started

For more information on implementing Panther web services APIs, visit the Panther Portal, login to your
account, and click the “Web Services APIs” link in the navigation bar menu of the “Account home” page.
The “Web Services APIs” page includes WSDLs and example scripts (perl) for all APIs, along with
information on creating a web services user account, and how to determine your PAD site ID(s) – both of
which are required to use the APIs.

If you have any questions, contact your Panther Sales rep or SE.

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