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  • Md253 - Electronic Commerce: Jan. 23, 2006 Are Ebusinesses Better?

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    Irfan Khan
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    ecfreshdirect06

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    8 views10 pages

    Md253 - Electronic Commerce: Jan. 23, 2006 Are Ebusinesses Better?

    Uploaded by

    Irfan Khan

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 10

    MD253 – Electronic Commerce

    Jan. 23, 2006


    Are eBusinesses Better?
    Topics Covered

    • A first look at online businesses


    – FreshDirect – how is this ‘pure play’
    business different from more traditional
    rivals?
    • Value proposition
    • Dealings with suppliers
    • Operations differences
    • Customer acquisition issues
    – Are any of the firm’s advantages
    sustainable?
    Switching Costs
    Value of service

    Value of service

    Incumbent Late Entering Rival

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