Survey questionnaire on Dominos

CUSTOMER NAME: AGE:

GENDER:

OCCUPATION:

Please tick the appropriate option to indicate your views

1. How often do you visit Dominos?

a) Frequently b) once in a week c) once in a month d) rarely

2. Dominos goal is exceptional delivery of orders .How was your delivery experience

a) super b) good c) its ok d) pathetic

3. Rate Dominos for its “30 minutes nahi to free campaign”

a) Extremely satisfied b) satisfied c) neither satisfied nor dissatisfied d) dissatisfied

4. Delivery boy makes lots of queries while delivering pizza

a) Strongly agree b) agree c) strongly disagree d) disagree

5. Rate Dominos for its quality of pizza

a) very good b) good c) satisfied d) not so good

6. Rate Dominos for its order placement over phone

a) satisfied b) good enough c) it’s ok d) not so good

7. Domino’s staff is always able to provide information that you require

a) strongly agree b) agree c)strongly disagree d)disagree

8) Dominos sometimes serve bad quality of pizzas

a) agree b) it may happen c) disagree d) not experienced

9. With whom do you prefer to go at Dominos?

a) With friends b) with family c) with your spouse d) with your colleagues

10. Dominos would be your first choice because of

a) it’s taste b) it’s service c) it’s not like that d) it’s price

11.Would you like to recommend dominos product to someone else

a) yes sure b) no not at all c) sometimes d) depends on offers

THANKS FOR YOUR VALUABLE TIME HAVE A GREAT DAY AHEAD