Topic: impact of Baroda connect on its customers – Advantages and disadvantages

Information required

1. When did bank of baroda start Baroda connect service ?

2. Who started baroda connect service in bank?
3. Which bank started online banking first ?
4. When did it start in baroda?
5. What / how was the first response of customers towards it ?
6. No . of customers in baroda when the service started ?
7. No . of customers who opted for it then ?
8. No. Of customers in baroda now?
9. No. Of customers using baroda connect now ?
10. No. Of branches in baroda
11. Problems faced by the customers
12. Advantage to the customer
13. Positive points about the site
14. Is it helpful for even non-net savvy customers ?
15. Number of Frauds face by the customers ?
16. Precautions taken
17. Methods to improve the site
18. Expected rise in use of the site
19. Customer’s response