with publicity, not advertising THE BODY SHOP The Body Shop was created in 1976 to provide “natural” cosmetics made with pure ingredients With virtually no advertising, but with massive amounts of publicity, the Body Shop has become a powerful global brand Surgeons Recommend Surgery Most of America’s 5200+ ad agencies are committed to the concept of building a brand with advertising Are brand leaders built with better, fresher, creative work? – Probably not Giant brands (Coke, McDonald’s) need advertising to maintain brand. Advertising generally won’t get a new brand off the ground Evidence Starbucks Wal-Mart Sam’s Club - $57-million* per store with no advertising Miller Brewing spent $50-million to launch Miller Regular. The brand generated no publicity There is no publicity potential in a regular beer with a line extended name like Miller * WikiInvest (8/27/10) New Brands are Born, Not Made A new brand must be capable of generating publicity. How, you say? Be first – be the 1st brand in a new category Examples Band-Aid – 1st ESPN – 1st cable adhesive bandage sports network Chas. Schwab – 1st Gore-Tex – 1st breath- discount stockbroker able waterproof fabric Intel – 1st CNN – 1st cable microprocessor network Hertz – 1st Car rental Domino’s – 1st home Q-Tips – 1st cotton delivery pizza chain swab How Come? The news media like to talk about what’s new, what’s first, and what’s hot NOT what’s better Today, brands are built with publicity and maintained with advertising The Law of Advertising
Once born, a brand needs
advertising to stay healthy Goodyear
A consistent theme of Goodyear advertising
over the years has been, #1 in tires.”
So, who makes the best tires? “It must be
Goodyear,” thinks the consumer. “It’s the leader” Your Defense Budget Your ad budget is like a country’s defense budget Those big ad $$$ probably won’t buy you much; they just keep you from losing market share to your competition It’s Time to Advertise Sooner or later a brand outlives its publicity potential Then, it’s time to advertise: By raising the price of admission, advertising makes it difficult for a competitor to carve out a substantial share of the market What Should a Leader Advertise?
Brand leadership of course
Leadership is the single most important motivating factor in customer behavior Examples Heinz – America’s favorite ketchup Heinekin – America’s leading imported beer Coca-Cola – the real thing Visa – the #1 credit card in the world Barilla – Italy’s #1 pasta Goodyear - #1 in tires Truism
The list of leaders who advertise
their leadership is very short. Most leaders advertise some aspect of their quality. Why Not Advertise Quality?
Because people think,
“That’s what they all say.” Why Advertise Leadership?