INFORMATION

SYSTEMS
 TYPES OF INFORMATION
SYSTEMS
Information
Systems

Operation Management
Support Support
Systems Systems

Process Enterprise
Transactio Collaboratio MIS DSS EIS
Control
n Systems n
Processing Systems
System
TRANSACTION PROCESSING
 TPS is an information system that captures and processes
data generated during an organizations day to day
transactions.
 Transaction is a business activity such as a
deposit,payment
 TPS computerized an existing manual system to allow
faster processing,reduced clerical cost.
PROCESS CONTROL SYSTEMS
 Monitor and control industrial processes
 Example

 Petroleum refining
ENTERPRISE COLLABORATION
SYSTEM
Support team,workgroup, and enterprise communication and
collaboration

Examples : email,chat,videoconferencing
MIS
 Is an information system that generates
accurate,timely and organized information so
managers and other users can make
decisions,solve problems,supervise activities
,and track progress
DSS
 DSS is an information system designed to
help users reach decision when a decision
Making sitiuation arises.

DSS uses data from internal and external

sources.
COMPONENTS OF INFORMATION
SYSTEM
INFORMATION SYSTEM
RESOURCES
 Information system consists of five major
resources

1. people Resources
specialists:- system analysts,software
developers
End Users:- any one else who uses IS

2. Hardware Resources
Machines – computers,printers
Media – floppy,magnetic tape
INFORMATION SYSTEM
RESOURCES
3. Software Resources
Programs – Operating system programs
Procedures-data entry procedures

4.Data Resources
Customer records

5 Network Resources
Communication media
INFORMATION SYSTEM
ACTIVITIES
 Input of Data Resources
 Processing of Data into information
 Output of information products
 Storage of Data Resources
 Control of System Performance
MANAGEMENT INFORMATION
SYSTEMS
MIS is defined as a system which provides
information support for decision making in
the organisation.

MIS is defined as a computer-based

Information System.
 THE CONCEPT OF MIS
Decision

Processing Logic
Intelligence Design Choice
Computers
Data
Human Beings
Data
Database Decision Making
Data

MIS

Design Implementation

Monitoring / Feedback Performance

ROLE OF MIS
1. System ensures that an appropriate data is
collected from the various resources
processed and sent further to needy
destinations.

2. MIS Plays the role of information

generation,communication,problem
identification and helps in the process of
decision making.
IMPACT OF MIS
1. It creates an impact on the organisations functions,performance and
productivity.

2. Information System creates Structured database and knowledge base

for all the people in organisation.

3. Information Systems use the dictionary, there is common understanding

of terms and terminology in organisation bringing clarity in comm.

4.Clerical work is transferred to computerized system, relieving the

human mind for better work.
MANAGEMENT

1. Planning : is a process of forseeing the future in advance.This

step involves mapping out exactly how to achieve a particular goal.

2. Organising : is a process of identifying the entire job.

After a plan is in place, a manager needs to organize her team and
materials according to her plan. Assigning work and granting
authority are two important elements of organizing.

3. Staffing : putting right person at right job.

4. Directing : communication,motivation.leadership

5. Controlling : Monitoring
MIS : A SUPPORT TO
MANAGEMENT
Planning A Selection from various
alternatives –
strategies,resources,methods.
Etc.
Organisation A selection of a combination
out of several combinations of
goals,people,resources,methods
Staffing Providing a proper manpower
Directing Choosing a method from various
methods of directing the efforts
in the organisation.
Co-ordinating Choice of tools and techniques
for coordinating the efforts for
optimum results.
controlling A selection of exceptional
conditions and the decision
guidelines
MANAGEMENT EFFECTIVENESS
 leadership, or how effectively management communicates
and translates the vision and strategy of the organization to
the members
 delegation, or how well management gives assignments and
communicates instructions to members of the organization
 return on investment, or how well management utilizes the
resources (financial, physical, and human) of the
organization to bring an acceptable return to shareholders
 motivation, how management attempts to understand the
needs of others and inspires them to perform. Motivation
focuses on how performance is rewarded rather than how
failure is punished.
 consideration, or how well managers seek to understand and
appreciate others' values; and not merely as a means to a
business goal.
 Management
Management Practices
Philosophy
Management
Attitude towards
Effectiveness
employees,consum Planning
ers,suppliers,share Organising
holders Staffing
Directing
Coordinating
Controlling

Environment Factors Enterprise

Social Effectiveness
Economical
Educational
Political
Legal

Negandhi Estafen Model for analysis of Management

effectiveness
ORGANIZATION STRUCTURE
1 . Horizontal Organization Structure
2 . Flat Organization

Various Elements of Organization

1 . People
2 . Task
3 . Technology
4 . Structure
5 . Culture
ORGANIZATION BEHAVIOUR
 Organizational behavior can be termed as
the behavior of persons in an organization.
ORGANIZATION BEHAVIOUR
1. OB is a systematic study of the actions and attitudes that
people exhibit within the organization. It also helps any
individual to understand his behavior.

2. OB has proved instrumental for managers in getting their work

done effectively.

3. OB lays emphasis on the interaction and relations between

organization and individual behavior. It works as a positive
attempt in fulfilling psychological agreement between
organization and the individuals.

4. OB delivers job satisfaction to employees .

5.OB helps in building motivating climate in the organization.

ORGANISATION AS A SYSTEM
A System is an assembly of elements arranged
In local order to achieve certain objectives.