A Bend in the Road for Retail IT

• The retail system 2004/VICS Collaborative

commerce conference and exposition was
organized by Retail System Alert Group in
Chicago.
• Their main focus was into the new opportunity
• The economy was showing improvement for
the past six months which has increased the
confidence and buying power of consumers.
• The problem faced by the retailer was that
they lacked in investment and processes
Source: CIA World Factbook
The main reason for change in Retail IT

• Network centric business computing

- IP capable network
- Transportation of rich content, voice & RFID
enabled information exchange.
- Middleware tool – point solutions over
networks
• Product design and delivery cycle speed
- The companies overhauled internal business
process to eliminate disruption in the business.
- The company has digitalized product information
and synchronized their intra enterprise data
transfer
- The best performance was by collaborating from
product information to supply chain visibility to
payment processing
• Arrival and delivery of transforming
technology
- FMCG companied started using RFID which
helped in identification and tracking
- Total visibility of supply chain
- Efficient use of capital through tight inventory
control, faster turnover, reduced out-of-stock
problems