Prospecting

Prospecting Done at Bose

 Welcome.
 Demonstration Of the Product
 Understanding the Needs/Wants Of
the Customer.
 Assessing his Needs/Wants
 Objection Handling
 Recommending a Product According to
the needs and wants.
 Closing.
 Follow Ups.
 Welcome
• Customer who enters the Store are welcomed
with a Smile so they get a warm feeling.
• Further probing is done using standard
questions.
 Demonstration Of the Product
• The Customer is Given an experience Of the Top
Of the Line Home Theatre.
• Demonstration of the Product begins with a
standard Script used across the Globe.
• Different Components of a HT are displayed and
demonstrated with New Movies and Music.
• This is done to Give the Customer a feeling of
the Product for the first time.