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Appreciative Inquiry

• Inquiry about Cause and Effect


• Tool to find out what and why things are done
the way they are done
• Improvements aren’t always about finding out
what went wrong
• Focuses on what's right instead of what's
wrong
• Builds on the unique capabilities of company
rather than copying others’ approaches
Appreciative Inquiry
• Inquiry about Cause and Effect
• Tool to find out what and why things are done
the way they are done
• Improvements aren’t always about finding out
what went wrong
• Focuses on what's right instead of what's
wrong
• Builds on the unique capabilities of company
rather than copying others’ approaches
Questions
• 1. From a worker’s perspective what are the
major benefits of appreciative inquiry
compared to standard cause and effect
analysis?
• 2. Develop an appreciative inquiry fishbone
diagram about your favourite instructor, that
identifies why you feel this instructor is so
outstanding.

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