memo

TD Bank, NA

To: Xxxxx Xxxxxxx

From: Xxxxxx Xxxxxxxx
CC: Xxxxxx Xxxxxxxx
Date: 10/29/2010
Re: WOW! Awards

As we discussed, I will be out of the office for the next two weeks. While I am away, I will need the weekly WOW!
Awards to be designed and forwarded for distribution throughout the office. The design of these awards is relatively
simple, and is as follows:

 Open the interoffice Library

 Create a new document
 Award recipient must be listed at the top in 36 pt. font
 Must reference who nominated individual for the award
 Must provide an example of what kind of WOW! service the individual provided
 Be creative!
 Keep in mind WOW! Awards are to be vibrant, colorful, and visually appealing
 Keep in mind that WOW! must always be capitalized
 When award is completed, please create a link and forward it to Christine Mayersky for final approval
 Be sure to click the “save and exit” button after each award is completed

Once final approval is obtained from Xxxxxx Xxxxxxx, please forward the completed designs to Xxxxxx Xxxxxx for
distribution. The awards need to be completed and forwarded to Angel by noon on Friday of each week.

If you have any questions or concerns, please feel free to ask Christine, since she will be approving your designs.