c



   


 
      




j  What are some essential ³tools´ to have available to protect yourself and your library in
providing health information services? (Correct responses highlighted

a  Wrench
b  ealth information service policies and procedures
c  isclaimer
d  estraining order
2  Where can you get help training your staff in responding appropriately to health
information requests? (Correct responses highlighted

a  r Phil
b  he UAB Lister ill Library and/or University of South Alabama Biomedical
Library librarians
c  ou¶re on your own
d  his series of online tutorials
3  Scenario: ou¶re helping a user who¶s looking for information about a doctor who
specializes in rheumatology She asks for your input on a particular doctor listed in the
AMA octor Finder service who¶s in this area ou recall that your cousin went to this
doctor and was very impressed with the care provided o you share that information
with the user? (Correct response highlighted
es No

Why or why not? If you said anything having to do with the prohibition against
providing medical advice in your response, that would be correct Even when we have
some personal experience similar to that provided by the user, it would be inappropriate
to convey that information in any official capacity as librarian

4  Scenario: our user is apparently confused about some of the clinical terminology in a
resource you provided him on diabetes e asks you for help ou give him:
a  A piece of your mind
b  our own understanding of the passage in the work
c  A medical dictionary (with encouragement and a smile

d  Advice that he should consult his physician for help

[Note that ³d´ would not be a wrong answer, but it would be more immediate help to the
user if you provided him with a good medical dictionary 

If you have any questions, please contact Kay ogan Smith at (205
934-2208 or
khogan@uab edu