Objective: Pursuing a position in training and development, preferably utilizing Industrial/Organizational
Psychology. Education BA in English/Minor in Psychology Huston-Tillotson University Austin, TX 2010-Present Qualifications ● Over three years relevant experience in organizational planning and customer service. ● BA in Psychology with a minor in English May 2014. ● Meticulous with all work, punctual, and familiar with forming policies. ● Independent worker, but can work seamlessly with a team. ● Proficient in Microsoft Office and Internet Research. Relevant Accomplishments and Skills Organizational Planning 2010-Present ● Organized documents and scheduled meetings, and organized offices for Family Ties organization. ● Oversaw, instructed, and positively influenced up to ten staff members daily at Domino’s Pizza. ● Developed new policy as an active member of the Male Initiative committee and then implemented that policy. Communication & Teamwork 2009-2010 ● Acted as a team member at both Domino’s Pizza and Fleet Services Administration, contributing to planning and policy implementation. ● Communicated effectively via email, text message, and telephone to all members of Family Ties, as Communications Director. Customer Service & Mentorship 2007-2009 ● Mentored young children as summer camp assistant for Church summer program. ● Provided excellent service to customers for Randall’s Grocery. ● Arranged meetings and answered phone calls at Fleet Services Administration Employment History
Domino’s Pizza Shift Manager Austin, TX 2009-2010
Randall's Grocery Courtesy Clerk Austin, TX 2009 Fleet Service Administration Fleet Service Intern Austin, TX 2006