== QUALITY CIRCLES = a i Cee)Pete anemia sce roe Eeonue nc QC works on the basic of a continuous & on going process in an organization. asistencia Developed in Japan, it spread to more than 50 countries. “Wherever they are, human beings are human being”. Ishikawa wrote this book in a 1980 Boe canta tance income ses Pee uc ome eu ren et cicnaer iesCo pOitdan sey 0 anced Concept based upon recognition | of the value of the worker as a human being, as someone who willingly activities on his job, his wisdom, intelligence, \ experience, attitude & feelings.PRINCIPLES OF QUALITY CIRCLES Employees we ems taseChange in Attitude ————ttsS—S Self Development Development of Team Spirit Improved Organizational e (erate) | e3 MAJOR QUALITY CONCEPT Quality circle is a form of participant management. Quality ¢ circle is a human resource | development technique. Quality circle isay proble solving ] technique.eee cssQUALITY CIRCLE PROCESSpe BT them to volunteer as members of Quality Circle. ssentcennsnstinsanaiom seer tata iim JTRAINING Neyo ee aE MANN Sencha LM ioe kre =e eer ee ela K ey Ue Vu Colm Key) EE CUS eerie Tm OMe eM eae => creole eTraining of facilitators eTraining for circle leaders and membersPROCESS OF OPERATION Pamelor eee ee IO Neremonny 2) Mumner oF mirotlenans amos Analysis Berenice and analyzed Paerencres alternative solutions Kelemuny and evalust= cavisssciie ote ke NUM er OF MOSsaS altemauVeSoltgions:Yea Cored em Ye] r= 15/0) 1e)9) ret uen 19) (Oreo) Calelonidyaycaxe el) Caines) remains SOss Ole alterretiy esa uraren maorvic oen for action muanvert soliition to reality MENTE ION tO Manscement * FOre appeeall Taye eormnernnecay a Olm celr xO UCI Om » Evaluated Fecuinimenaed solutionHowto use the concept . 3 main part Identifying oD Free to brainstorm - no bad ideas o List & analyzed each problem — PME Palas — o Focus on one problem o Create an appropriate solution o Involves opinion from member and researcher ONE LN o Prepare to solve the problem o Explain in; » Koh wan hn Ko) 3 > What solution result should be p Result- shown to the managers and groupBasic Quality Problem Solving e Basic seven QC tools SPITS Me (ike ao ene = - Check sheets, pareto chart, sail eco Msh ted t-n0 aC diagram, histogram, scatter plot, control charta Zak activities = poe tool on visualizing the pareto srs a ern a aT =f) = ore Provide a corer enolase)ISHIKAWA DIAGRAM Referred to as cause-and effective diagram, tree diagram, or fishbone diagram Display the factor that effect a particular quality characteristic, outcome or problem. Typically result of a brainstorming The main goal represented by the trunk of the diagram, and primary factor represented as branches.