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    5 views1 page

    Agents Umh 041110

    Uploaded by

    rmeenakshi

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as XLS, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    BCMS Vu Agent Interval Summary Report

    From: 11/4/2010 To: 11/4/2010 Between: 00:00 and 23:59


    Days of Week Included: Thursday

    AVG TOTAL TOTAL TOTAL AVG TOTAL TOTAL


    ACDTALK AFTER AVAIL AUX/ EXTNEXTN TIME HOLD
    Agent Name AgentCALLS TIME CALL TIME OTHER CALLS TIMESTAFFED TIME

    K.Uvaraj201010 3011 168 1:25 14:14 12:32 193:17 0 0:00 459:00 190:32
    Jayalaksmi GS 180609 3013 166 0:53 10:25 0:54 197:02 1 0:02 354:14 194:23
    Arulvendan. B 8.10.10 3015 256 1:32 21:38 9:45 22:34 0 0:00 445:48 18:08
    R.Karthikeyan120510 3017 85 2:56 10:37 23:28 156:51 8 0:37 440:36 92:32
    T.Balamurugan141010 3022 197 1:55 15:32 37:27 10:23 0 0:00 440:40 8:04
    R.Nithish kumar201010 3023 272 1:15 22:52 7:58 76:20 1 0:03 448:23 72:11
    P. Ranjith Kumar 210610 3024 119 1:04 8:06 278:39 26:19 5 0:05 440:47 56:31
    K Chandrakala 150610 3029 23 0:59 1:40 34:38 387:32 88 2:03 446:19 14:14
    G Ravichandran020710 3035 226 1:24 17:41 41:35 72:23 5 0:03 447:09 71:40
    M Bhavani 100610 3036 198 1:00 12:19 5:18 227:50 5 0:02 441:52 227:16
    R Ambiga 10062010 3039 132 1:10 10:47 0:36 288:14 84 1:32 454:17 25:04
    C Chithra 100610 3041 260 1:13 19:58 15:47 84:09 1 0:01 436:13 80:09
    B Narayani 100610 3043 151 1:38 11:25 7:04 88:57 4 0:09 354:19 69:54
    M Kanagalakshmi100610 3052 285 0:48 19:29 12:37 177:44 6 0:02 438:46 173:49
    S.Mogamed rasith ali141013054 194 2:03 13:53 25:24 20:08 0 0:00 456:32 17:53
    V.Vinod 3064 125 1:19 6:45 51:03 218:25 4 0:02 441:13 217:47
    A. Bhagavathy 210610 3065 124 1:09 9:05 42:27 259:46 65 1:53 453:16 64:45
    Vignesh Kannan.A 120810 3067 211 1:17 17:31 35:20 135:22 2 0:07 460:03 131:38
    Sridhar S 110709 3069 41 0:43 2:50 50:44 363:29 103 1:38 446:36 21:57
    K.V.Deenadayalan141010 3073 269 1:22 22:25 1:19 44:52 5 0:03 435:59 40:43
    Ravichandran A 271208 3074 122 1:25 7:10 6:29 92:12 3 0:01 278:52 91:55
    Aruna. S 26/06/10 3075 30 1:15 2:02 37:36 365:37 126 1:33 442:32 7:45
    M Prakash 040810 3076 211 1:34 15:47 0:54 121:03 3 0:03 466:39 118:33
    S.deliphraj250709 3078 13 0:37 0:54 9:34 323:55 115 0:57 342:19 0:59
    R.Ramesh141010 3081 98 0:46 7:02 333:01 24:56 8 0:07 440:34 26:00
    M Anushalakshmi150610 3085 137 1:59 10:00 4:22 158:49 7 0:46 446:07 158:27
    S.Arun120110 3098 200 0:40 11:53 45:07 253:59 2 0:03 444:11 253:11

    Sukumar.K.K 3001 0 0:00 0:00 0:00 307:14 134 0:10 307:14 0:00

    SUMMARY 4,315 1:20 324:06 1,131:38 4,699:35 785 1:12 11,913:25 2,446:00

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