MARUTI UDYOG LIMITED

SERVICE DIVISION
MONTHLY STATUS REPORT FOR M
ASS Page No. 1
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1. Mass Name : KITCHNER ROAD SERVICE STATION Code No. :
0864 Category : A
City : NEW DELHI Month :
03 GPM : No
Phone No. : 27315321,65375676 Year :
2010 No. of W. Days : 27
E-Mail : kitchner@rediffmail.com Weekly off :
SUNDAY No. of Group Avl.: 1
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SERVICE QUICK REP. ACC. REP. P.BOOTH AVL.
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BAYS 2 1 1 No
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1st SERVICE 2nd SERVICE 3rd SERVICE PAID SERVICE RUNNING REP. QUICK REP.
TOTAL ACC. REPAIR NO. OF ENGINE OVERHAUL
A B C D E F
(A+B+C+D+E+F) G H
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1 2 0 59 24 0
86 0 0
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Avl. B-Trd. Ad-Trd.
Avl. B-Trd. Ad-Trd.
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Work Manager 1 0 0 Supervisor (Acc. Rep.
) 0 0 0
Supervisor (Ser. & Rep.) 2 0 1 Denter & Painter
0 0 0
Mechanic (Ser. & Rep.) 3 0 1 Others
2 0 0
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W/S 30700 Administration 7000 Spare 7000 Acc.Rep. 0 Washing
0 Salary (with incentives) (in Rs.) (A) 44700
Rent & Payment to Cont. Total
Overheads (B) 0 & Job Work (C) 0 Exp. (A+B+C) 44700
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FREE SERVICE PAID SERVICE RUNNING REP. ACC. REPAIR TOTAL
JOBWORK
A B C D (A+B+C+D)
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950 26490 10300 0 37740
0
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Inventory (Last Date of the month, Purchase Price Value) : 266585
Sale of Spares (Retail Price Value in Rs. Excluding Sale Tax) :
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W/S Free W/S Paid Ser. W/S R. Rep. W/S Q.Rep.
Acc. Repair Total
A B C D
E (A+B+C+D+E)
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70 24058 18722 0
0 42850
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 MARUTI UDYOG LIMITED
SERVICE DIVISION
MONTHLY STATUS REPORT FOR M
ASS Page No. 2
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Sl.No. Dlr/Stockist Name & City Inv. No. & Dt. Value of Spare Purc
hase
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1NORTHEND DISTRIBUTOR 33461.00
DELHI
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No. of complaints pending with No. of complaints received Complaint attended
during Complaint pending at the
last date of previous month during this month this month
end of this month
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0 0 0
0
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Component Failure
: 1
Non Availablity of
Parts : 0

a. Over Phone : 0
b. Thru' Letter : 0
Total (a+b+c)
c. Not Contactable: 120
120
No. Of Customers Satisfied : 0
Not Satisfied : 0

No. Of Vehicles Attended : 0

Operation Timing From : 0.00 hrs.
 To 0.00 hrs.

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F.C. Camp P.U.C. Camp AC.Camp Pre. Monsoon Cust. Meet Me
ga Camp Mobile Camp/
Camp
Engine Turn Camp
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No.of Camp 0 0 0 0 0
0 0
Vehicles Attended 0 0 0 0 0
0 0
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1. Mention No. of Mechanics for Service & Repair in item : 4. Here, all Mechanic
s (may be untrained) who are working independently
on the vehicles should be included. Also, if separate Auto Electrician or A/
C Mechanics are there, they should be included and
indicated as Mechanics. In other mention no. of employees like Telephone Oper
ator, Receptionist, Billing Clerk, Warranty Clerk,
Cashier, Sweepers\Peons, Steno/Typist, P.R.O., Accounts (only for service) et
c. This does not include the manpower engaged for
Washing and Security irrespective of whether they are regular or casual emplo
yees.
2. Item 6 : Fill the payment made to outside agency for jobs like engine overhau
l, Auto electricals etc., for which money has been
charged from customer in the Job Work.
3. MASSs are not supposed to do countersale of Spare Parts.
4. Wherever money value is to be written, round off the paise to the nearest rup
ee.
5. This report has to be posted by G2nd of every monthH
6. No covering letter need to be sent for this report. GGet the Xerox copy done &
send this reportH
Name of Works Manager : Signature :
(in bold letters)
Date :