SAP

Dunning A/R
A SPECIAL REPORT

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1.3.8 Dunning

Sometime the customers may not pay on time. In this case you can send a
payment reminder or a dunning notice to remind them of their outstanding debts.
You can configure SAP system to dun the customers as well as vendors. The
system duns the open items from a customer or a vendor in which the overdue
item has created a debit balance.

Let us now go through the steps involved in configuring Dunning.

1.3.8.1 Define Dunning Areas

IMG ÆFinancial Accounting ÆAccounts Receivable and Accounts Payable Æ
Business Transactions Æ DunningÆ Basic Settings for DunningÆ Define
Dunning Areas

Dunning areas are used if several organizational units are responsible for
carrying out dunning within a company code. These organizational units are
represented by dunning areas in the SAP system. Dunning areas can correspond
to a division, a distribution channel, a sales organization or a business area. The
dunning procedure is controlled and the dunning notices are sent separately per
dunning area.

The use of dunning area is optional.

Click on

Update the following:-

Click on
1.3.8.2 Define Dunning Keys

IMG ÆFinancial Accounting ÆAccounts Receivable and Accounts Payable Æ

Business Transactions Æ DunningÆ Basic Settings for DunningÆ Define
Dunning Keys

Here we can define dunning keys. We will use the SAP standard Dunning
keys which are as follows.

If you select Print sep, then the items are displayed separately.

1.3.8.3 Define Dunning Block Reasons

IMG ÆFinancial Accounting ÆAccounts Receivable and Accounts Payable Æ

Business Transactions Æ DunningÆ Basic Settings for DunningÆ Define
Dunning Block Reasons

Here you define the reasons for a dunning block under a key. The key can be
entered in a transaction line item or in the account of a customer. Blocked items
or accounts are not considered for the dunning run.

You can define your own dunning block reasons.

1.3.8.4 Define Dunning Procedures

IMG ÆFinancial Accounting ÆAccounts Receivable and Accounts Payable Æ

Business Transactions Æ DunningÆ Dunning ProcedureÆ Define Dunning
Procedures

Here you enter the settings that control the dunning program

Dunning procedures are company code independent. They determine the

dunning interval, the grace periods for the due date determination, and the
number of dunning levels.

Click on

Update the following:-

We are configuring the dunning program for items which are in arrears for
30 days. We do not want any interest to be calculated.
Click on

You will get a message ‘ Reference dunning procedure has 0 dunning levels

You can specify a fix charge or have the system calculate the charge on the
basis of percentage rate you specify.

We will not configure any dunning charges, nevertheless we see the config.
Screens.

Click on .

Update the following:-

For dunning levels we assign the number of days in arrears so that the next letter
is printed which is worded differently.

Click on

Update the following:-

Click

Click Environment Æ Company code data

Change ref. co. code to 9100 and select by dunning area
Click on

Click

Click

Update the following:-

Click

Click on

Update the following:-

Update the following:-

Take a drop down in the field Form

Click on of
Note down the form name and update in the field form
Click

Click
Click

Click on
Customer master records:-

In the customer master you need update the following fields for dunning:-

Dunning procedure and dunning areas. If you need to block a customer from
dunning you need to put the dunning block.

Good luck and take care. If you liked you can circulate this document to your
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