LEADERSHIP A Social influence process in which the leader seeks the voluntary participation of subordinates in an effort to reach organizational objectives.
The ability to influence a group towards the
achievement of goals. Leaders Vs Managers Personality Dimensions Manager Leader
Attitude towards Has an impersonal, Has personal and
goal passive, functional active attitude; attitude; believes goal believes goal arise out of arise out of necessity desire and imagination
Conceptions Views work as Looks for fresh
of work An enabling Approaches to old Process that combines Problems; seeks people, ideas, and high risk positions things; seeks moderate risks Contd…. Personality Manager Leader Dimensions Relationship with Avoids solitary Is comfortable in others Work activities, Work activity Preferring to Solitary; encourages Work with Close, intense Others, avoids close, Working intense relationships; is not relationships Conflict averse
Sense of Is once born; Is twice born;
Self makes a straight Engages in a struggle Forward life For a sense of order adjustments; in life; Accepts life as it is Questions life Charismatic Leadership
A certain quality of individual
performance by virtue of which a person is set apart from ordinary person and considered to have supernatural and super human power and qualities. Key Characteristics
Vision and Articulation
Personal Risk Sensitivity Unconventional Leaders Pierre Trudeau Canadian Prime Minister He was youthful, free-spirited and unconventional in his shirt sleeves and sandals; he was an awesome speaker in both English and French and displayed a healthy disdain for conventional politics and media. Viewed as a champion of civil liberties, Transactional Leaders Contingent Reward – exchange of rewards for effort Management by Exception(active) – watches and searches for deviations from the rule, takes corrective action. Management by Exception (passive) – intervenes only if standards are not met. Laissez-faire – abdicates responsibilities, avoids making decisions. Transformational Leaders Charisma – provides vision and sense of mission Inspiration – communicates high expectations, uses symbols to focus efforts, expresses important purposes in simple ways. Intellectual Stimulation – promotes intelligence, rationality and creative problem solving. Individualized consideration – gives personal attention, treats each employee individually, coaches and advises. Great leaders don not always score high on charisma and leverages their influence by using the power and the authority but they influence the followers through their idea, their conviction, the example they set, and their extraordinary ability to mobilise people and make things happen. Lee Kuan Yew
he shaped and drove Singapore's
development, catapulting the city-state from a Third World backwater, to the front ranks of the First World his role as a strategist -labour-intensive import substitution, to labour-intensive, export-oriented manufacturing, sought the citizens' inputs, thus helping to strengthen the people's sense of identity with the vision set out by the leaders. aversion to strong ideologies-Whether Singapore Airlines gets nationalised or privatised, but, how the airline performs was his concern. his accent on meritocracy in government. unconventional and practical approach stood out sharply with respect to policies in human resources- primary and secondary education would, to the extent possible, be universalised. Leadership Theories Trait Theory - Leaders are born not made. A leader trait is a personality characteristic that differentiates a leader from followers. Ambition and Energy Drive to Lead Honesty and Integrity Self Confidence Intelligence Job Relevant knowledge High Self motivators. Behaviour Theories Ohio-State Studies : There are two independent dimensions of Leader behaviour. Initiating Structure – Organizing and defining what group members should be doing. Consideration – creating mutual respect and trust with followers. University of Michigan Studies Employee oriented: emphasize on interpersonal relationship and individual differences among members.
Production oriented: Tend to emphasize on
technical or task aspects of the job. Behaviour Theories Blake and Mouton Managerial Grid (5 quadrants) 1.Country Club Management – thoughtful attention to needs of people leading to a comfortable, friendly organization. 2. Impoverished Management – leader fails to provide necessary structure. Shows little consideration for employee needs and wants Behaviour Theories Blake and Mouton Managerial Grid (5 quadrants) 3. Organization man management – adequate organization performance is possible through balancing the necessity to get the work done. Employee morale is maintained at satisfactory level. 4. Authority-obedience – primary importance is placed on structuring employee tasks while leader demonstrates little consideration for employees. Behaviour Theories Blake and Mouton Managerial Grid (5 quadrants) 5. Team – Management – the leader provides a lot of guidance on how work is to be done. Also demonstrates high consideration for people. Contingency approaches to Leadership Fielder’s Contingency Model- emphasizes the situational aspects of specific leadership styles. Analysis of the situation facing the leader would determine the most appropriate style of leadership. Situational favourability consists of : 1. Leader –member relations 2. Degree of task structure 3. The leaders position power Least preferred co-worker (LPC)
The leadership style the leader, thus,
fixed and measured by what he calls the least preferred co-worker (LPC) scale, an instrument for measuring an individual’s leadership orientation Recommendations of Fielders Contingency Model 1. In either highly favourable or highly unfavourable situations, a task-oriented , tough natured leader is most effective. 2. In moderately favourable/ unfourable situations, people oriented, lenient leader is most effective. Jack Stahl, a former chief executive at Coca-Cola and Revlon
The most common leadership deficiency,
according to Stahl, is an inability or unwillingness to focus on the details needed to implement any strategic approach. The best leaders, he believes, are “situational” — they are able to step into any circumstance and recognize whether they need to engage at the strategy level or dive into the nitty-gritty. India’s 3 Best non-owner Corporate Leaders
RS Sharma, Chairman & MD, ONGC
comprehensive insurance policy, crisis management skills YC Deveshwar, Chairman, ITC stretch ITC brand name famous for tobacco to other food products. rural initiatives such as e- Choupal adjudged as “Businessperson of the year 2006” award by the “UK Trade and Investment Organization”.
Sanjeev Aga, Chairman & MD, Idea
the pillar in wireless industry, logical, analytical, ethical and straightforward. Corporate Leaders
Transformational leadership to me means
leadership in its highest form, such that it transcends the trappings of hierarchies, authority, power, as well as, formal and informal systems of reward and recognition and in the political sphere – Mr. Kumar Mangalam Birla Hersey and Blanchard’s Situational Theory
The maturity level of subordinates should
determine the leadership style. Maturity of followers refers to the task specific combination of employee competence and motivation to perform. Situational Leadership Recommendations
1. Low Ability, Low 1. Telling
Willingness High Direction, Low Support
2. 2. Low Ability, High 1. Selling/ Coaching
Willingness High Direction, High Support
3. 3. High Ability, Low 1. Participating/ Supporting
Willingness Low Direction, High Support
4. 4. High Ability, High
1. Delegating Willingness Low Direction, Low Support Leader – Member Exchange Theory
A leader develops a unique one-to-one
relationship with each each of the persons reporting to them, favouring some over the others. This creates an in-group and an out-group. Members in the in-group show higher commitment, job satisfaction and job performance than out-group.This relationship becomes stronger when tasks are complex. This influences career outcomes such as promotability, salary level and bonus. Path-Goal Theory Leader behaviour is acceptable when it provides a ‘path’ to achieve followers ‘goals’. A leader should : 1. Reduce roadblocks that interfere with goal accomplishment 2. Provide the guidance and support needed by employees 3. Tie meaningful rewards to goal accomplishment. Leadership Styles 1. Directive – tells subordinates what is expected of them and specifies how tasks can be achieved most effectively. 2. Supportive- concerned with subordinates needs. 3. Participative – consults and uses suggestions of followers. 4. Achievement-oriented leader – gives challenging tasks to subordinates and expects them to show their best performance. Leadership Styles However, there are two contingency variables that affect the behaviour – outcome relationship. Environmental factors – culture in the organization, formal authority system. Personal characteristics of the subordinates – locus of control, experience etc.