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PHOENIX PLACEMENT
WHERE DREAMS TURNS TO REALITY
All Content Copyright © 2004 – 2006, ManagementParadise.com

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Uploaded Exclusively for ManagementParadise.com
(1)
INDEX
 CERTIFICATE
 ACKNOWLEDGEMENT
 INTRODUCTION
 REGISTRATON AND LEGAL FORMALITIES
 CLINTEL
 BRIEF RESUME OF THE UNIT
 MARKETING STRATEGY

 BALANCE SHEET
 FUTURE SCOPE
(2)
CERTIFICATE
THIS IS TO CERTIFY THAT THE

REQUIREMENT FOR THE PROJECT SYNOPSIS
ENTITLED “PROJECT FOR STARTING A NEW
BUSINESS FIRM” HAVE BEEN SUCCESSFULLY
COMPLETED BY THE FOLLOWING STUDENTS:-
NAME ROLLNO
DEVENDRA.K.TIWARI 110
SHABBIR MUJAWAR 071
VINEET MAYEKAR 064
KAPIL.D.GUPTA 119

PROF IN CHARGE ____________

(VARSHA GANATRA)
PLACE____________
DATE__________
(3)
ACKNOWLEDGEMENT
IT GIVES IMENSE PLEASURE IN BRINGING OUT

THIS SYNOPSIS OF THE PROJECT ENTITLED
“PROJECT FOR STARTING A NEW BUSINESS FIRM”
FIRSTLY WE WOULD LIKE TO THANK OUR TEACHER

AND GUIDE PROFESSOR VARSHA GANATRA WHO GAVE
US HER VALUABLE SUGGESTIONS AND IDEAS WHEN
WE WERE IN NEED OF THEM. SHE ENCOUREGED US
TO WORK ON THIS PROJECT.
WE ARE ALSO GRATEFUL TO OUR COLLEGE FOR

GIVING US THE OPPORTUNITY TO WORK WITH THEM
AND PROVIDING US THE NECESSARY RESOURCES FOR
THE PROJECT
WE WOULD ALSO THANK TO ALL OF THEM WHO

HELPED US TO COMPLETE THIS PROJECT.
WE ARE IMMENSELY GRATEFULL TO ALL INVOLVED IN

THIS PROJECT AS WITHOUT THEIR INSPITRATION AND
VALUABLE SUGGESTION IT WOULD NOT HAVE BEEN
POSSIBLE TO DEVELOP THE PROJECT WITHIN THE
PRESCRIBED TIME.
WITH SINCERE THANKS,

“THE GROUP FOR THIS PROJECT”
(4)
BRIEF RESUME OF THE TEAM
PROJECT NAME:- STARTING OF A NEW

BUSINESS FIRM.
ADDRESS:- NERUL
TEL .NUMBER:- 30988350, 30988351, 30988352.
CONSTITUTION:- PARTNERSHIP FIRM
DATE OF INCORPORATION:- 01/01/2006.

ALL THE REQUIREMENT HAVE BEEN

SUCCESSFULLY COMPLETED BY FOLLOWING
STUDENTS:-
DEVENDRA.K.TIWARI 110
SHABBIR MUJAWAR 071
VINEET MAYEKAR 064
KAPIL.D.GUPTA 119
(5)
INTRODUCTION
THE B.P.O (BUSINESS

PROCESS OUTSOURCING) INDUSTRY IS PREVALENT IN
ASIAN COUNTRIES FOR MORE THAN A DECADE NOW.
INDIA HAS RAPIDLY TAKEN OVER A LARGE MARKET SHARE
IN THIS INDUSTRY. COUNTRIES LIKE AUSTRALIA, UNITED
KINGDOM AND UNITED STATES OF AMERICA OUTSOURCE
ALMOST 50-60 BILLION $ BUSINESS TO INDIA EVERY YEAR.
THEY HAVE NOT ONLY HELPED STABILIZE

OUR ECONOMY , BUT ALSO HELP TO PUT IT SECTOR IN
PRACTICE AND GIVEN EMPLOYMENT 10,000 OF YOUNG
ADULTS . THE MAIN HUB FOR INFRASTRUCTURE IN THIS
INDUSTRY ARE BANGLORE AND MUMBAI AND TO SOME
EXTEND DELHI AS WELL. IN ACCORDANCE TO SUCH HUGE

BUSINESS AND INFRASTRUCTURE, THEY REQUIRE HUGE

MAN POWER AS WELL . MAN POWRER HAS TO BE HIGHLY
SKILLED AND TRAINED TO HANDLE THE QUERIES OF THE
CUSTOMER AS WELL AS BE GOOD SELLERS.
CONSULTANTS LIKE US HELP THIS

INDUSTRY TO RECRUIT SKILLED EMPLOYEES AND IN
TURN COMPLETING THE VICIOUS CIRCLE. WE AT
PHOENIX PLACEMENT HELP PEOPLE TO REALIZE THEIR
DREAMS, GIVING THEM JIOBS ACCORDING TO THEIR
ABILITY AND COMPANY’S REQUIREMENT. WE ALSO TRAIN
THEM TO GET ACCUSTOMED TO THESE INDUSTRIES.
(6)
CLIENTELE:-
WE DEAL WITH INTERNATIONAL CALL-
CENTERS. WE HAVE CLIENTELE SPREAD ACROSS THE
ENTIRE CITY OF MUMBAI.
THE VARIOUS CLIENTELES ARE:-

 WIPRO SPECTRAMIND
 TRACKMAIL
 ALTIUS OUTSOURCING
 R-TECH INOTECH
 CONVERGIES (THANE)
 KAIZEN
 G.T.L
 J.P MORGAN
 CYTEL INFO COM
 INTELENET
 E- SERVE OUTSOURCING
 ZENTA
 EPICENTRE LTD
 SILLIGATE LTD
THIS COMPANIES HAVE VARIED INFRASTRUCTURE.

SOME ARE LOW COST SMALL COMPANIES WHEREAS SOME ARE
SKY TOUCHING HUGE COMPANIES. AND DEPENDING UPON
THIS, WE ARE PAID COMMISION RANGING FROM RS 3000 --RS
10,000 PER SELECTED CANDIDATE. THE SELECTION
PROCEDURE IS STANDARDIZED . BY THE COMPANIES.AND
THE PAYMENTS ARE ISSUED BETWEEN 30 - 45 DAYS FROM THE
DATE OF JOINING.THESE ARE SUBJECTED TO TERMS AND
CONDITIONS APPLIED AND ALSO DEPENDING UPON THE
ATTRITION RATE .SO IN THE END WE NORMALLY TAKE 70% OF
THE BUSINESS AS FINALIZED.
(17)
HI DEVENDRA,
THANX FOR SENDING UR COMPANY PROFILE.

HERE ARE MY REQUIREMENTS.
AUSTRALIA (TELECOM)
20 FRESHERS
TIMINGS 10.00AM – 6.00PM NO PICK AND

DROP
--------------------------------------------------------------------------------
-
UK (ONE TEL)
10 FRESHER PICK AND DROP

AVAILABLE
10 EXPERIENCED
TIMINGS 6.30 PM -10.30AM
US (DISH , PHARMA,)
____________________________________________________
20 FRESHERS PICK AND DROP

AVAILABLE
TIMINGS 2.30AM -10.30 AM
THANKS AND REGARDS,

JAFAR KHAN;
HRD(OASIS INFOTECH)
(18)
Sharina:
This has a reference to the meeting you had with my
colleague jigna at our office on 29th november and the subsequent
telephonic conversation I had with you yesterday. Our tentative
manpower requirement is as under as per following job
description and you are advised to schedule interviews for the
candidates ASAP. Interviews can come in and ask priyanka our
HR Executive.
Customer Realationship
Associates
Job description:- Outbound Telesales for UK based clients
shift timings are as per UK timings and starts at approx 1630 hrs
IST and ends at 0200 hrs IST.

Desired profile:- Individuals having outstanding verbal skills with

minimum of 6 months experience with an international call center
in UK outbound telesales process.
Candidate having relevant experience in outbound telesales
campaign for UK telecom market (landline/cps&mobile)
experience are most preferred.
Approx requirement:- 20 CRA’s.
Job description:- Outbound collections for USA. Shift timings

are as per US timings and starts at approx 0130 hrs IST>
Desired profile:- Individuals having outstanding verbal &

analytical skills coupled with aggressiveness and of persuasive in
nature with minimum of 3 months experience in US collection
process.
(20)
Approx requirement:- 6 CRA’s.
We offer pick up and drop for all our employees and the
area boundry is Belapur to Dadar, Thane, Andheri(w), Panvel.
If you have any questions, please feel free to call me at

27566320 or Jigna 9833413143.
Regards,
Sumantra Chatterji
(Sr. Manager)
Kaizen Global Services
805 Mayuresh chamber
plot 60, sector 11
CBD Belapur
Navi Mumbai -400614.
Tel:- 27566320
Web:- www.kaizendata.com
(21)
To, Kaizen
MEMO
NAME OF CANDIDATES AMT TO BE REALESED
1) Samuel Jadhav 2000/
2) Sam Malohtara 2000/
3) Shweta sharma 2000/
4) Leslie 2000/
5) Rahul patil 2000/

6) Sijo 2000/
7) Lavina 2000/
8) Priyanka tandle 2000/
9) Heena 2000/
10)Mayuri 2000/
TOTAL=10 TOTAL AMT=20000/
REQUEST TO REALESE THE PAYMENT AS SOON AS POSSIBLE.
THANKING YOU
REGARDS,
SHABBIR.M
(PARTNER PHOENIX PLACEMENTS)
(22)
EVERY INDIVIDUALS ROLE IN THE ORGANISATION:-
THE PARTNERS OF THE COMPANY
1) DEVENDRA.K.TIWARI
2) SHABBIR MUJAWAR
ACCOUNTANT OF THE COMPANY& ALSO HELPING

PARTNER :-
1) VINEET MAYEKAR

STAFF EMPLOYED FOR RECRUITING:-
1) KAPIL .D.GUPTA
SHABBIR AND DEVENDRA ARE INVOLVED IN

MEETING VARIOUS HRS OF THE COMPANIES AND
GETTING THEM TIED IN CONTRACT WITH US .THEY
FOLLOW UP LEADS WHICH WERE SENT FOR
INTERVIEWS AND MANIPULATED THE TOTAL
ROLLING OF THE CANDIDATES.
VINEET HANDELES THE TOTAL EXPENSES AND

INCOME INCURED BY THE COMPANY .
KAPIL CALL UP CANDIDATES FOR INTERVIEW AND

MEETING THE CLIENTS REQUIREMENTS.
(31)
DEAR RECRUITMENT PARTNER ,
WITH THE YEAR 2005 ALMOST COMING TO AN

END , WE WOULD LIKE TO EXTEND A WARM THANKS TO
ALL OF YOU WHO HAVE BEEN COOONSTANTLY
CONTRIBUTING IN MEETING UP THE TARGETS AT
WIPRO BELAPUR.
THE YEAR 2005 HAS BEEN A VERY EVENTFUL

AMD A DYNAMIC YEAR IN TERMS OF CHANGES WITH
RESPECT TO SOURCING CANDIDATES FOR WIPRO BPO.
EVEN AFTER ALL THE CHANGES, YOU HAVE

STOOD BY US AND SUPPORTED US CONSISTENTLY IN
MEETING UP WITH OUR NUMBERS.
NOW IS THE TIME TO GIVE IN YOUR BEST FOR THE

LAST MONTH OF THE YEAR 2005.
SO HERE ARE SOME CHANGES AT WIPRO BELAPUR:-
OLD BOUNDARY LIMITS:-NAVI MAUMBAI (VASHI TO

PANVEL), KOPERKHAIRANE, AIROLI, GHANSOLI, THANE,
KALWA, KALYAN, DOMBIVILI.
NEW BOUNDARY LINE:- NAVI MAUMBAI (VASHI TO

PANVEL), KOPERKHAIRANE, AIROLI, GHANSOLI, THANE,
KALWA, KALYAN, DOMBIVILI,MANKHURD TO
SION(MANKHURD, DEONAR, CHEMBUR, CHUNABHATTI,
SION, GHATKOPAR(EAST) )
OLD TIMINGS OF PREPROCESS:- 10:30 AM AND 2:30 PM

NEW TIMINGS OF PREPROCESS:- 10:00 AM AND 2:00PM
( PLEASE NOTE THAT NO ONE WILL BE ENTERTAINED IF
THEY COME LATE)
(23)
ADMINISTRATIVE PLANS:-
THE PROPOSED UNIT OF “PLACEMENT
AGENCY” IS MANAGED BY TWO CEO’s
DEVENDRA.T AND SHABBIR.M AND TO ASSIST THEM
ARE THE REMAINING THREE MEMBERS. THE UNIT IS
BEEN MANAGED BY THE PARTNERS THEMSELVES
WITHOUT ANY EXTERNAL HELP. AS THIS IS A FULL
TIME BUSINESS, ALL FIVE PARTNERS OUGHT TO BE
PRESENT AT ALL TIMES AND ALL THE WORK TO BE
DONE PROPERLY AND EFFICIENTLY IN UNISON. THE
MAIN OBJECTIVE IS TO ACHIEVE THEM OVERCOMING
ALL THE DIFFICULTIES IF ANY ENCOUNTERED.

WE ARE FULLY DEDEICATED TO ACHIEVE THESE

GOALS SET AND STRIVE HARD TO ACHIEVE GOAL
ORIENTED BUSINESS . THUS IT TRIES TO ACHIEVE THE
SMOOTH OPERATION OF THE ENTIRE NETWORK AND
RAPID CORRECTION OF ANY KIND OF PROBLEMS
WHICH ARE DETECTED.
(32)
MARKETING STRATEGY:-
1. AREA
2. COMPANIES
WE HAVE CLASSIFIED A FEW AREAS SUCH

AS KALYAN, ULHASNAGAR, KOPERKHAIRNE WHERE WE
WILL FIND PEOPLE WITH GOOD COMMUNICATION SKILLS,
AND WILL TO WORK IN NIGHT SHIFTS AND AT AN
AVERAGE SALARY.
WHERE AS FEW AREAS WHERE STANDARD OF

LIVING IS HIGH, EXPECTATION ARE MUCH MORE THAN AN

AVERAGE SALARY LIKE VASHI, ANDHERI, POWAI, AND THE

WESTERN SUBURBS. THIS CLUBED WITH COMPANIES
SUCH AS CONVERGIES, WIPRO, AND VARIOUS OTHER CALL
CENTERS IN MALAD GIVES US A WIDE SPREAD
RECRUITING PLAN WHICH CAN BE EXECUTED WITH CASE.
OUR STAFF DOES THE SCREENING THAT IS

IDENTIFYING PEOPLE WITH QUALITY REQUIRED IN
DIFFERENT COMPANY AND THE CANDIDATES GET THE
BEST DEAL THEY DESERVE.
THIS WHEN DONE PERIOD OF TIME, WILL

CREATE A STRONG GOODWILL WHICH ENCHANCE
OPPURTUNITIES .
(33)
FUTURE SCOPE OF THE FIRM
WE ARE AN ESTABLISHED BUSINESS AS OF NOW . WE

AT “ PHOENIX PLACEMENT” WANT TO GROW GRADUALLY .
“PHOENIX PLACEMENT” IS RUNNING SMOOTHLY . WE ARE
PLANNING TO ESTABLISH TWO BRANCHES IN THE COMING
YEAR . WE ARE ALSO PLANNING TO TAKE OUR COMPANY
NATION WIDE PROVIDING JOBS TO PEOPLE ALL OVER THE
COUNTRY . “PHOENIX PLACEMENT” IS FURTHER PLANNING TO
PROVIDE JOBS IN THE K.P.O (KNOWLEDGE PROCESS
OTSOURCING ) AND VARIOUS OTHER FIELD AS WELL.

EACH AND EVERY INDIVIDUAL RELATED TO

“PHOENIX PLACEMENT”STRIVES FOR THE BETTERMENT OF
THE COMPANY AND IMPROVES THE QUALITY AND GOODWILL
OF THIS INDUSTRY . WE INTEND MAKE A DIFFERENCE TO THIS
INDUSTRY WHICH IS EVER GROWING AND HAS THE ABILITY TO
BOOST THE STANDARD OF LIVING OF THE PEOPLE LIVING NOT
JUST IN THE CITIES BUT ALSO TO THE EDUCATED PEOPLE
LIVING IN THE RURAL AREAS.


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Uploaded Exclusively for ManagementParadise.

WHERE DREAMS TURNS TO REALITY

All Content Copyright © 2004 – 2006, ManagementParadise.com

 REGISTRATON AND LEGAL FORMALITIES

 BRIEF RESUME OF THE UNIT

All Content Copyright © 2004 – 2006, ManagementParadise.com

THIS IS TO CERTIFY THAT THE

SHABBIR MUJAWAR 071

VINEET MAYEKAR 064

All Content Copyright © 2004 – 2006, ManagementParadise.com

PROF IN CHARGE ____________

IT GIVES IMENSE PLEASURE IN BRINGING OUT

FIRSTLY WE WOULD LIKE TO THANK OUR TEACHER

WE ARE ALSO GRATEFUL TO OUR COLLEGE FOR

WE WOULD ALSO THANK TO ALL OF THEM WHO

WE ARE IMMENSELY GRATEFULL TO ALL INVOLVED IN

WITH SINCERE THANKS,

BRIEF RESUME OF THE TEAM

PROJECT NAME:- STARTING OF A NEW

TEL .NUMBER:- 30988350, 30988351, 30988352.

CONSTITUTION:- PARTNERSHIP FIRM

DATE OF INCORPORATION:- 01/01/2006.

All Content Copyright © 2004 – 2006, ManagementParadise.com

ALL THE REQUIREMENT HAVE BEEN

SHABBIR MUJAWAR 071

VINEET MAYEKAR 064

THE B.P.O (BUSINESS

THEY HAVE NOT ONLY HELPED STABILIZE

All Content Copyright © 2004 – 2006, ManagementParadise.com

BUSINESS AND INFRASTRUCTURE, THEY REQUIRE HUGE

CONSULTANTS LIKE US HELP THIS

THE VARIOUS CLIENTELES ARE:-

THIS COMPANIES HAVE VARIED INFRASTRUCTURE.

THANX FOR SENDING UR COMPANY PROFILE.

TIMINGS 10.00AM – 6.00PM NO PICK AND

10 FRESHER PICK AND DROP

All Content Copyright © 2004 – 2006, ManagementParadise.com

20 FRESHERS PICK AND DROP

TIMINGS 2.30AM -10.30 AM

THANKS AND REGARDS,

All Content Copyright © 2004 – 2006, ManagementParadise.com

Desired profile:- Individuals having outstanding verbal skills with

Approx requirement:- 20 CRA’s.

Job description:- Outbound collections for USA. Shift timings

Desired profile:- Individuals having outstanding verbal &

Approx requirement:- 6 CRA’s.

If you have any questions, please feel free to call me at

Kaizen Global Services

805 Mayuresh chamber

plot 60, sector 11

Navi Mumbai -400614.

NAME OF CANDIDATES AMT TO BE REALESED

1) Samuel Jadhav 2000/

2) Sam Malohtara 2000/

3) Shweta sharma 2000/

5) Rahul patil 2000/

All Content Copyright © 2004 – 2006, ManagementParadise.com

8) Priyanka tandle 2000/

TOTAL=10 TOTAL AMT=20000/

REQUEST TO REALESE THE PAYMENT AS SOON AS POSSIBLE.

EVERY INDIVIDUALS ROLE IN THE ORGANISATION:-

THE PARTNERS OF THE COMPANY

ACCOUNTANT OF THE COMPANY& ALSO HELPING

All Content Copyright © 2004 – 2006, ManagementParadise.com