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7 views10 pages

Buscommb

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bayarmagnai

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http://www.bized.co.

Business Communication

Copyright 2006 – Biz/ed

http://www.bized.co.uk

Business Communication

Copyright 2006 – Biz/ed

http://www.bized.co.uk

The Medium

Copyright 2006 – Biz/ed

http://www.bized.co.uk

Value

Copyright 2006 – Biz/ed

http://www.bized.co.uk

To Whom?

http://www.bized.co.uk

Type

• Good news?
• Bad news?
• Information?
• Instruction?

http://www.bized.co.uk

The Message

http://www.bized.co.uk

Role of ICT

http://www.bized.co.uk

Barriers

http://www.bized.co.uk

Emotional interference

• Emotions - anger, frustration, etc.

• Body language

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