Borderless world Interconnectedness (cultural, economic, political, technological and environmental) Interdependence Impact on OB
Increased foreign assignments
Working with people from different cultures (cross- culturism) Movement of jobs to countries with low- cost labor Work force diversity Competitive pressures & market volatility Strategies for OB managers Need for management approaches New management competencies (abilities for creating innovative work environment, empower others, managing conflict, team building) Becoming a Global Manager 1. Global perspective 2. Cultural responsiveness 3. Cultural synergies 4. Cultural adaptability 5. Cross-cultural communication 6. Broad foreign experience Developing cross-cultural sensitivity Global organization learning To value change over stability Cross-Cultural Dimension
Conducted by Hofstede in 1980
Four dimensions of culture were identified by him 1. Power distance: extent to which a culture encourages superiors to exercise power over others in the organization. High power distance leads to power imbalance, low trust, passive subordinates, centralized organizational structure and decision making 2 Uncertainty avoidance: extent to which a culture encourages or discourages risk taking. High UA leads to employees looking for job security, hard working 3 Individualism-Collectivism: extent to which a culture comprises of individualistic features or believes in collective or group approach 4 Masculinity-Femininity: refers to the type of accomplishments valued by a particular culture. Masculinity; money, material and ambition Femininity; cooperation, care, quality of life Workforce Diversity
Mental and physical qualities
Age Gender Ethnicity Race Life experience Geographic location Behavioral style Education Work experience Marital status Religion First language