Managing Migrated Requests for Change (RFC)

Search for the migrated RFC by Change ID

1. Open the Request for Change form in search mode

by clicking on the Search Change option from the
4. All migrated tickets will be categorized as ZZ-Other,
quick links on the left side of the Change
Management Console ZZ-Other, ZZ-Other

2. Once the Change form opens, type the ENTIRE 15

characters of the CHG ticket number in the Change
ID*+ field
5. Update the RFC with the correct Operational
Categorization

3. Click Search at the bottom of the form

Required Step for all RFC’s that are in Draft, Planning

or Pending Approval Status

6. Click on the Risk questionnaire button to enter the

risk level of the change

Note: Failure to complete this step results in the RFC

to be marked as High Risk and will be included in the
ECCB change review process (30-day lead time and
review by Technology Leads).

7. Click Save to save this data change and continue

with the request

NOTE: You must choose “Search” in order to pull up a

migrated request. Clicking “Enter” on your keyboard will
result in an error.
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