Professional Documents
Culture Documents
Depending upon how much you enjoy writing, writing sales proposals
can be a joy, purgatory, or something in between. However, if you sell
a complex product or one that involves the delivery of professional
services, learning how to write effective selling proposals can be
critical to your success.
1. Opening
This is usually a single paragraph where you thank the people that
provided the opportunity qualification information and set the stage for
the proposal. The last sentence of the paragraph should list the
primary value the prospect will receive by making the proposed
investment.
2. Background
Your prospects know a lot about their own companies. They don't need
you to provide them with a chronological history or a bunch of
unnecessary facts. The bulk of this section should focus on selected
facts concerning the SPECIFIC business functions or departments that
your solution will impact.
3. Current Situation
This is where you really start selling. In this section you lay out the
prospect's business problems and the impact of the problems...in
painful detail. Your goal should be to invoke your prospect's NEGATIVE
emotions (fear, frustration, pain, etc.).
4. Desired Results
Your goal for this section should be to invoke your prospect's POSITIVE
emotions (relief, joy, satisfaction, etc.) by helping your prospect
visualize the "desired state" for their business.
5. Business Impact
This is where you justify the acquisition. What impact will your solution
have on your prospect's business? How will their operations and
financial results change for the better?
6. Decision Criteria
If you don't have a comprehensive list of the criteria that your prospect
will use to make their decision, you probably shouldn't be writing a
proposal. List all of their decision criteria here.
8. Next Steps
There should be specific next steps (and related time frames) that are
expected to take place after you submit your proposal. List them here
to make sure you and your prospect are "on the same page."
9. Closing
Do you see the power of this type of proposal? Do you see the benefit
of eliminating volumes of boilerplate that do not address your
prospect's SPECIFIC and IMMEDIATE needs and concerns? Do you see
how an effective selling proposal can influence the thinking of decision
makers and influencers, even if you have had limited (or no) personal
contact with them?
If you construct your proposals in this manner, you will maximize your
return on proposal writing time and resource investments.
Alan Rigg is the author of How to Beat the 80/20 Rule in Selling: Why
Most Salespeople Don't Perform and What to Do About It. His company,
80/20 Performance Inc., supplies specialized sales assessment tests
and consulting to help organizations build top-performing sales teams.
For more sales and sales management tips,
visit: http://www.8020performance.com.
General Suggestions
-- Korean proverb
Planning Together
Reviewing Requirements
Integrating Elements
Curriculum
What are the needs of students and other participants? How does your
plan help students attain the content standards adopted by the
California State Board of Education? What research-based teaching
strategies will you use?
Assessment
Professional Development
How does your plan support teachers, paraprofessionals, and
administrators? How does professional development address the needs
of students?
Funding
The content of one section of your plan should reinforce the content in
other sections. For example, your assessment approaches should be
based on the standards and curriculum. Similarly, the funding section
should show how professional development is supported.
Following Instructions
Pay attention to the guidelines for the plan in the applicable statute,
regulations, and official guidance: e.g., page limit, double-spacing, and
average size of grant awards for the categories. The more you deviate
from requirements set by the funding agency, the more you need to
justify your decisions. Otherwise, your plan may be rejected.
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All our words from loose using have lost their edge.
-- Ernest Hemingway
Audience
Write for the people who will read your plan for the state or federal
program. Because you cannot be sure about the readers' backgrounds,
assume that they do not have in-depth knowledge about your agency,
students, or community. Do not write for specialists like yourself.
Instead, write as though you were explaining your program to a friend
or relative who is not an educator.
Organization/Format
Style/Usage
Style and usage affect the credibility of your plan. Here are some
suggestions for making your writing clear and correct.
Find the balance between making your plan too long or too short. It
should address all requirements with some redundancy without
providing unnecessary information. Redundancy exists in the plan
because of the interdependency of its sections. Strictly follow any page
limits set by the plan requirements.
Accuracy
Check and recheck the facts and figures in the plan. Incorrect
information, outdated statistics, or irrelevant research will undermine
your credibility.
Consistency
Be sure that facts and figures in one section of the plan are consistent
with what you present in other sections.
Acronyms
Visuals
Proofreading
Read and reread each draft of your plan before you submit it. Readers
judge your credibility based on the quality of your writing. Ask
colleagues to review and comment on drafts. Include as reviewers
people who do not have a strong background in education or in the
particular program you are designing. They will help you avoid jargon
and complex writing.
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-- Kahlil Gibran
Writing the last line of the narrative of your plan is the completion of
the collaborative planning described at the beginning of this document.
The following will help make your plan complete and readable.
Abstract
Needs Assessment
Explain the needs of your agency and people who will benefit from the
proposed project. Present needs for each objective and each major
part of the Implementation section. For example, if you are proposing
to use computer-assisted instruction, explain the needs of the agency
that led you to select this approach.
Describe the needs of all the groups who may be considered project
participants (e.g., students, staff, and parents). Indicate how services
will be delivered to students and families most in need of assistance
and schools in need of improvement.
Program Description
Describe the nature of the project and its consistency with provisions
of the applicable statute or regulations. Show how the project will lead
to improving student performance and conditions at school and at
home (e.g., a more challenging curriculum based on content
standards). Remember to keep the focus of the project limited so that
it can be implemented effectively within the time and budget
constraints of the project.
Include goals and objectives. Goals are general statements of what you
expect to achieve after some specified time. Your objectives should be
clear statements of what seems possible to achieve during the project.
Objectives represent your definition of a successful project and provide
the framework for the evaluation.
Keep the number of objectives small. For example, write one or two
objectives for each major part of the project. The objectives should be
based on the content standards. Ensure that the objectives include
important specifications:
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Implementation
Explain how you will refine and implement the goals and objectives
throughout the project. This section illustrates the project design: i.e.,
the objectives, activities, instructional methods, materials, and
assessments that are essential for the implementation and evaluation
of the project. Be sure that you reference the objectives as they
appear in other sections of the plan.
Illustrate how the proposed parts of the project will be integrated and
made mutually supportive. For example, if there are components on
science education, technology, and family education, explain how
science instruction in the classroom will be linked with parent-child
activities at home and how the students' use of technology will be
enhanced by family education and science instruction.
Describe strategies that you will use to build the capacity of your
agency to continue project services after the funding period. Some
examples include gradually assuming costs for budget items originally
supported by the project; establishing a task force to seek funding for
the future; training project staff members who will continue to deliver
services; and improving your agency's policies for promoting equity
and excellence for each student. Demonstrate that you will employ
these strategies throughout the funding period.
Describe the staffing plan for the project. What staff will be assigned to
the components of the project? How will the project facilitate
coordination between project staff and those staff members who work
with the participants but are not funded by the program?
Identify the needs of project staff members and describe the plan for
professional development of staff. Explain how the plan addresses the
needs of staff, derived from the students' needs identified in the Needs
Assessment section.
Key Personnel
Identify the duties and responsibilities of not only staff funded by the
proposed project but of all staff who will implement the plan. Indicate
the amount of time that staff members devote to the project.
Ensure that the Implementation and the Budget sections are mutually
supportive. If parent education activities are proposed, the budget
should include costs associated with working with parents (e.g.,
presenters' fees and costs for child care and facilities) and evaluating
the success of the activities. Similarly, if there are budget items for
purchasing computers, the Implementation section should describe
how the computers will support instruction.
Evaluation
• Data to be collected
• Assessment measures to be used
• Timeline for collecting data
• Methods for analyzing data
• Strategies for compiling and reporting evaluation results
• Methods for using the results to improve the project during the
funding period
• Persons responsible for implementing and monitoring the
evaluation
The evaluation design may include formal, standardized tests or
informal surveys and interviews. Describe how you will use state-
required assessments as well as other tests to measure the success of
the project.
Members of the team that began planning the project should actively
participate in all phases, including the evaluation. Their ongoing
participation will ensure consistency and coherence as the project
evolves. What they learn should be used to improve the current project
and plan new programs for the future.
It's important to "think big," "paint the big picture," emphasize "the forest, not just
the trees" for a grant proposal. To do so effectively requires stepping back from your
project, seeing it as a whole in relation to a larger field, abstracting at a conceptual
level what you are doing, how you are doing it, and why it is significant. Grant
writing, like any other kind of writing, involves a set of conventions that vary
considerably by discipline and by division of knowledge (humanities, qualitative or
quantitative social sciences, natural sciences, and the arts). In the humanities and
some of the social sciences (especially qualitative social sciences), grant proposals
usually face strict page limitations-anywhere from about two to ten pages. This
requirement means that effective grant proposals typically "stand back from" or
"hover above" the project, abstract or distill its larger themes and methodologies,
and avoid getting immersed in the details. At the same time, proposals need to
demonstrate the specificity and richness of your material, your knowledge of relevant
fields, and your capacity for conceptual and evidential precision. Usually, extensive
literature reviews are not required or even effective. Your project needs to maintain
a strong focus, although skillful proposals weave references to major publications
throughout and brief bibliographies are sometimes required or allowed.
Granting agencies often want to see evidence that your research project is well
established, that you already know the larger field to which your work contributes,
and that you know quite specifically what you will be doing before, during, and after
the grant period. Most individual fellowships--e.g., NEH, ACLS, Guggenheim, etc.--
expect a publication to result from the grant, most likely a book, not an edited
collection, and not an article unless your field typically publishes research in the form
of refereed articles.
Your grant proposal should make crystal clear three main things: (1) What you are
doing; (2) How you are doing it; (3) Why it is significant. It's even a good idea
to open the proposal with a lively summary paragraph that answers all three of these
questions directly. Projects that facilitate direct presentation of this vital information
are often organized around a clear, overarching research question. Rather than
explain your project in terms of a topic or even a thesis, you can focus your
presentation around the major research questions you are asking, how you plan to
answer them, and what contribution your project will make to fields of knowledge.
You do not need to know what you will argue in the final product before you get the
grant. Indeed, some committees will worry that research is too "thesis-driven" if the
researcher knows what he or she wants to argue before the research is completed.
Thus, avoid language such as "I will argue"; instead, write "I will explore," or "I will
test the proposition that." (If your project is nearing completion, assertions of your
thesis are more acceptable.) Your statements on the significance of your project
are very important. Don't depend on your recommenders to do this for you. Explain
what interventions your project makes in ongoing debates in your immediate field,
and then what larger contributions it will make to scholarly and/or humanistic
knowledge. Here is where it helps to think big. Communicate in a lively and
interesting way what's at stake in your research. Why should anyone care about your
project'? Can it pass the "so what?" test" What difference will it make? Don't assume
the self-evident importance of your research. Even though we might all believe as
scholars that knowledge as an end in itself should be justification enough, not all
knowledge gets research funding. Therefore, you need to explain why your project
deserves the grant.
Who is the audience for your grant proposal? Will it be a panel of specialists in your
field? Panelists in your discipline? An interdisciplinary or Multidisciplinary panel? Does
the granting agency have a multi-tiered process for approval involving outside
experts and in-house program officers? How controversial is your research--in its
research questions, methodologies, findings, etc.? Will it tap into divisive debates in
your field? Into the "culture wars" of postmodernity? The answers to these questions
can have a huge impact on how your proposal will be read. The more specialized the
panels, the more specialized your proposal can be. The wider the disciplinary reach
of the panel, the more you have to make sure you provide sufficient context for your
project and that you describe it in language that is clear to people outside your
immediate field. Since program officers within a granting agency often weigh in on
proposals in conjunction with outside faculty expertise your proposal may well need
to be understandable and persuasive to a range of evaluators.
On the whole, avoid jargon. The issue of "jargon" is a tough one: what appears to be
jargon to someone outside your field may well be ordinary or even expected
discourse within your immediate field. But one thing is certain: if you cannot
communicate what your research is about, your chances of getting funded plummet.
Worry less about appearing too simple than being obscure. However, don't write a
"thin" proposal. You need to communicate your conceptual framework and ideas with
precision and specificity, and you need to communicate some of the particularities of
the material you will draw upon or work with.
How can you determine who the audience is and what the decision-making process is
your proposal? This can often be difficult, but not totally impossible. The NEH uses
panelists of faculty specialists whose comments must be written (copies are available
upon request), but the in-house program officers and staff make the final decisions,
based on but not absolutely determined by faculty rankings. The ACLS uses a
multidisciplinary panel. You can call the agency and speak directly with the program
officer, who will often provide considerable information about the nature of the
process and the constitution of panels. Some officers will also work with you on the
development of the proposal (especially in the case of collaborative grants). You can
also check out an agency's Web site for information. Different agencies are often
interested in different kinds of projects; some even sponsor theme-oriented
competitions that change annually. You certainly maximize your chances of getting
funded by finding out whatever you can about the interests, needs, and processes of
the agencies to which you apply.
Even when you can't get much information about your likely
reviewers, clarity and directness go a long way, particularly since panelists often
have huge numbers of files to evaluate and rank. It does not help your case to make
the panelists dig for coherence through a mass of detail or a discourse that seems
impenetrable. As to the minefields of debate and political alignments, you should
assess these issues as they relate to your project and sub-field; you can try to avoid
inflammatory discourse or trigger words. But in my view, it won't help your proposal
if you "go bland," try to be "safe," to hide what it is you are doing. You want to
communicate your excitement about your project, your belief in its importance and
significance. If you try too hard to please everybody and avoid all controversy, your
project runs the risk of sounding just boring.
Different granting agencies often state explicitly what aspects of your project you
should address in the proposal and/or what special emphases, topics, or themes they
are looking for. Read and follow all specific instructions carefully. Avoid multiple
submission of the same proposal to agencies that are looking for different kinds of
things. Develop a basic proposal for your project and then adjust carefully as
necessary. Address the specifics of the particular grant especially in introductory or
concluding remarks. In addition, some agencies require supplementary statements,
such as a narrative autobiography, an annotated bibliography, etc.
Schedule of Research
This section, which often serves as the proposal's conclusion, is a good place to
communicate how you are particularly qualified to do this project, and that your
"track record" on this and related projects offers good evidence that you will
complete a final manuscript in a timely fashion. The section does not have to be
long, but it should succinctly state the status of the project, your plans for use of the
grant period, and your estimated completion date for the final manuscript. Include
reference to material in draft form, related conference papers and articles, and so
forth. Break up the period of the grant into stages and indicate what you hope to
complete in each phase. (E.g., in the first two months, I will complete the archival
research and draft chapter one- in the next two months, I will etc.). Avoid sounding
preliminary or indecisive. A proposal that asks for money to read around on a variety
of topics has very little chance of funding. Even though you may of course change a
project as you do it, your proposal will be more effective if written in the declarative
mode (e.g., "I will ....." "I plan... " rather than "Maybe I will...," or "Perhaps...")
Panelists who suspect what is often called "a fishing expedition" are not likely to
support funding, however interesting the project. Instead, demonstrate that when
the grant period begins, you will "hit the ground running" and use the time
efficiently.
Letters of Recommendation
In selecting a group of people to write letters, think in terms of the whole package.
Not every letter has to accomplish the same thing; different letters make distinct
contributions to your case. Thus, you might pick one person not so well known who
will write a highly detailed letter based on thorough knowledge of your project and
another person with national visibility who does not know your work as well or who
tends to write very short letters. Or, one letter might attest to your knowledge of a
particular field necessary for your project, while another letter might discuss in
details the significance of your prior research. Particularly in the United States,
lukewarm letters often hurt a proposal; a negative sentence or two in a letter often
kills a proposal on the spot. Thus, it really pays to be as certain as you can be that
your recommenders will be enthusiastic. Be aware that the conventions of letter
writing (and letter reading) can vary significantly from country to country (in Britain,
for example, letters tend to understate praise and to include some criticism or
qualification, as a way of building credibility, whereas letters in the U.S. with
qualifications tend to signal significant concerns). Do what you can reasonably do to
acquaint your referees with the conventions most likely at work where the grant is
awarded. For U.S. agencies, ask your referees to write their letters in English or
arrange for translations.
To develop a list of possible letter writers, think about who knows your past work
and has indicated in some fashion admiration for it. Such people might include
journal editors or referees of your work, editors of collections, convenors of
conference panels, and so forth. Use your full professional network. You should ask
people if they would be willing to write a supportive letter well in advance of the
deadline. Provide them with an up-to-date vita and the proposal (a draft version if
necessary). Many granting agencies ask letter writers to comment specifically on the
cogency of the proposal itself and the feasibility of your schedule. Consequently,
send your referees your most recent information and plans. Letters that are out of
sync with the proposal and vita seen by the committee often lose influence.
Getting a grant sometimes feels like a crapshoot, the luck of the draw. Not getting a
grant can feel like a terrible judgment on your worth as a scholar, so discouraging
that you might well be reluctant to try again. Many people (if not all) who get a grant
deserve it, but many who do not succeed deserve it just as much. You can never
know what actually happened in the discussion of and voting on your proposal, let
alone the institutional constraints that can come into play. In the end, the decision
on your proposal may have had little to do with the merits of your case. While the
system may well aim toward being a genuine merit system the realities are seldom
so rosy. Consequently, it's important (but very difficult) to avoid internalizing a
negative decision. It's important to try to learn from the experience and try again-on
the same proposal or a new one. It's important as well if you succeed in getting a
grant to celebrate your good fortune, get your work done, avoid getting a swelled
head, and help others in the future succeed as you have in the roulette of
grantsmanship.
Note: These guidelines were initially prepared for a panel on grant proposals at the
Modern Language Association Convention, Chicago IL, December, 1999 1 am grateful
for the remarks of my co-panelists--Sander Gilman, Elizabeth McKinsey and Mark
Rose- their collective wisdom and advice on proposal writing as well as the audience
discussion, helped me revise my preliminary formulation.