Roll NO. Thapar University, Patiala School of Management & Social Sciences End Semester Examination, December, 2009 UHU-031, Organizational behavior Time:3Hrs MMKS.45 Name of Faculty: Santha Kumaci Attempt any five questions. a o Elucidate the significance of Maslow’s need hierarchy theory and Herzberg’s @| two factor theory of motivation in motivating employees in organizations O. Delineate the various stages in conflict process (9) Te o What is the role of reinforcement in learning process? OF (@) What are the various factors influencing perception? Give suitable as) | examples wherever necessary (b) Explain the components of attitudes giving suitable examples (43) @. o How is Fiedler’s Contingency model of leadership different from Hersey and Blanchard’s model? Explain in detail | 06. o What are the key elements managers should keep in mind while designing ° ‘organizational structure, Explain in detail 7 Write short notes on the following (3x3) (a)Group think (b) individual factors resisting organizational change © work schedule options