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Anytime Anywhere - The Rising Demand of Media On The Move
Anytime Anywhere - The Rising Demand of Media On The Move
anywhere
The rising demand of media on the move
kpmg.co.uk
1 | KPMG’s Media and Entertainment Barometer
Introduction
Introduction // Key findings // Accessing traditional media // Accessing new media //Traditional vs. New media
<< Previous
What content would you be prepared to pay for? // Introducing a ‘paywall’ // Impact of recession // 3D viewing
© 2010 KPMG LLP, a UK limited liability partnership, is a subsidiary of KPMG Europe LLP and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative, a Swiss entity.
KPMG’s Media and Entertainment Barometer | 2
In the meantime, despite this increase and tablets, will become more willing
About the survey
in the use of digital media, certain to pay for online content to their
All figures, unless stated otherwise,
activities, such as outdoor events, desktop – but, at the moment, it is too
are from YouGov Plc. Research was
watching TV and reading books and early to identify any discernible trends.
conducted with members of the
magazines, remain hugely popular.
I hope you find the survey of interest. YouGov online panel between 14-21st
This leads to, what we term, a “mixed
As always, please do get in touch if September 2010 for Wave 3 (W3), 15-18
ecology”, and highlights that old and
you’d like to discuss the findings in March 2010 for Wave 2 (W2) and 11th-
new media will co-exist and evolve
more detail. 14th September 2009 for Wave 1 (W1).
together over time.
The surveys sampled people aged
The next 12 months will see a further
16 years plus in the United Kingdom.
shift in the mobile market as tablets David Elms
Data was subsequently weighted to
and smartphones become more widely Head of Media
this profile.
available. A key question is whether
consumers, increasingly used to paying In total there were 1037 completes
for premium content on their mobiles for the first wave and 1034 for W2.
The sample size was increased for
the most recent wave, W3, and 2241
completes were achieved.
Accessing more media now? // Prefer accessing online or offline // Currently paying for online content?
Next >>
Smartphone // Smartphone manufacturer // Smartphone apps //Tablets //Tablet manufacturer
© 2010 KPMG LLP, a UK limited liability partnership, is a subsidiary of KPMG Europe LLP and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative, a Swiss entity.
3 | KPMG’s Media and Entertainment Barometer
Key findings
The survey asked consumers about Smartphone & Apps • Three quarters (74 percent) of
their consumption habits and • More than a quarter (27 percent) smartphone users had downloaded
preferences across all types of media owned a smartphone – this rose to apps during the past 12 months.
including, publishing, broadcast, music, 44 percent and 43 percent amongst
• Over a third (35 percent) had paid for
gaming, etc. It asked about their the 18-24s and 25-34s respectively.
apps during the month surveyed.
activities during the previous month
• Four-fifths (80 percent) had used
(August 2010 to September 2010). • Amongst those who had downloaded
their smartphone for surfing the net.
Key findings from the survey showed: paid apps, one-in-ten had spent in
One-in-ten (ten percent) had read an
excess of £10.
eBook on their phone.
Introduction // Key findings // Accessing traditional media // Accessing new media //Traditional vs. New media
<< Previous
What content would you be prepared to pay for? // Introducing a ‘paywall’ // Impact of recession // 3D viewing
© 2010 KPMG LLP, a UK limited liability partnership, is a subsidiary of KPMG Europe LLP and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative, a Swiss entity.
KPMG’s Media and Entertainment Barometer | 4
Accessing more media now? // Prefer accessing online or offline // Currently paying for online content?
Next >>
Smartphone // Smartphone manufacturer // Smartphone apps //Tablets //Tablet manufacturer
© 2010 KPMG LLP, a UK limited liability partnership, is a subsidiary of KPMG Europe LLP and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative, a Swiss entity.
5 | KPMG’s Media and Entertainment Barometer
Please indicate which if any of the following activities • In September 2010, 99 percent of
respondents indicated they had
you have done in the past month? (traditional media) engaged in one or more of the listed
traditional media activities during the
past month.
93%
Watched TV 94% • Since wave 1 (Sept 2009) there
(not online) 88%
has been a consistent wave-on-
79% wave decrease in the proportion
Listened to radio 79%
listening to CDs. This may be
82%
due to the increasing availability
79%
Read print newspaper 80%
of downloadable media and
81% streaming services.
66% • There has also been in a decrease in
Listened to CD 68%
the proportion playing a console/video
72%
game since wave 2 (March 2010).
72%
Read print magazine 70% • The proportion who have attended
70%
a sporting event fell back to wave
68% 1 (Sept 2010) levels. This reflects
Read book 68%
seasonal variation in sporting activity,
68%
with major spectator sports, Football
50%
and Rugby, in full swing in the weeks
Watched DVD/Blu-Ray 53%
50% leading up to the March survey.
19%
Music events/ 18%
performances 18%
Wave 3 (Sep 2010)
15% Wave 2 (Mar 2010)
Sporting events 18%
15% Wave 1 (Sep 2009)
Introduction // Key findings // Accessing traditional media // Accessing new media //Traditional vs. New media
<< Previous
What content would you be prepared to pay for? // Introducing a ‘paywall’ // Impact of recession // 3D viewing
© 2010 KPMG LLP, a UK limited liability partnership, is a subsidiary of KPMG Europe LLP and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative, a Swiss entity.
KPMG’s Media and Entertainment Barometer | 6
Amongst those who had engaged in The proportion of newspaper readers Newspaper and magazine readers
traditional activities during the past who did not pay on these publications aged 18-34 were less likely to pay
month, the highest mean spend had increased consistently since wave for print media compared with the
was on attending music events and 1 (W1: 15 percent, W2: 21 percent, general population.
performances (£44.30) and sporting W3: 26 percent). A similar pattern
As before, respondents had spent
events (£32.70). These activities also was evident for magazines, with the
more time watching TV in the past
had the highest spend in waves 1 and proportion who had not paid for these
month (28 hours), than any of the other
2. The sum spent on music events and doubling over the course of the past
activities, followed by listening to the
performances was notably higher than 12 months (W1: 12 percent, W2: 19
radio and reading books (both 14 hours).
for previous waves (W1: £33.20, W2: percent, W3: 24 percent).
£30.20 , W3: £44.30).
Accessing more media now? // Prefer accessing online or offline // Currently paying for online content?
Next >>
Smartphone // Smartphone manufacturer // Smartphone apps //Tablets //Tablet manufacturer
© 2010 KPMG LLP, a UK limited liability partnership, is a subsidiary of KPMG Europe LLP and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative, a Swiss entity.
7 | KPMG’s Media and Entertainment Barometer
Please indicate which if any of the following activities • Four-fifths (78 percent) had engaged in
one or more of the listed new media
you have done in the past month? (new media) activities in the past month.
No significant increase on past waves.
22%
Downloaded music 21%
22%
16%
Online magazines 17%
17%
15%
Streamed online 16%
TV programmes 14%
18%
Streamed music 16%
16%
Wave 3 (Sep 2010)
13%
Streamed radio 14% Wave 2 (Mar 2010)
15% Wave 1 (Sep 2009)
Introduction // Key findings // Accessing traditional media // Accessing new media //Traditional vs. New media
<< Previous
What content would you be prepared to pay for? // Introducing a ‘paywall’ // Impact of recession // 3D viewing
© 2010 KPMG LLP, a UK limited liability partnership, is a subsidiary of KPMG Europe LLP and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative, a Swiss entity.
KPMG’s Media and Entertainment Barometer | 8
Accessing more media now? // Prefer accessing online or offline // Currently paying for online content?
Next >>
Smartphone // Smartphone manufacturer // Smartphone apps //Tablets //Tablet manufacturer
© 2010 KPMG LLP, a UK limited liability partnership, is a subsidiary of KPMG Europe LLP and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative, a Swiss entity.
9 | KPMG’s Media and Entertainment Barometer
Introduction // Key findings // Accessing traditional media // Accessing new media //Traditional vs. New media
<< Previous
What content would you be prepared to pay for? // Introducing a ‘paywall’ // Impact of recession // 3D viewing
© 2010 KPMG LLP, a UK limited liability partnership, is a subsidiary of KPMG Europe LLP and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative, a Swiss entity.
KPMG’s Media and Entertainment Barometer | 10
“Over the past year traditional media has held up well, and despite the ever growing
availability of online media, consumers still expect and consume both. This has led
to a mixed ecology, with people accessing content in the traditional way and online.
The popularity of consuming media in the traditional way remains very resilient.”
David Elms, KPMG
Consumers of new media continued to newspapers compared with online For example, consumers said that
be several times more likely to report news portals (26 percent, 92 percent). had not paid for these over the past
having not paid for these activities month compared with 19 percent and
The gap was narrower for books, with
than consumers of similar types of 12 percent in the second and first and
43 percent having not paid for print
traditional media. For example, around waves respectively. Newspapers: 26
books, compared with 54 percent for
a quarter (24 percent) of those who had percent, compared with 21 percent and
digital ones.
read print magazines said they had not 15 percent in the second and first waves.
paid for these compared with four-fifths Consumption of traditional media
Differences were less marked for
(80 percent) of online magazine readers. without paying has increased
new media.
A similar story was evident for print wave-on-wave.
Accessing more media now? // Prefer accessing online or offline // Currently paying for online content?
Next >>
Smartphone // Smartphone manufacturer // Smartphone apps //Tablets //Tablet manufacturer
© 2010 KPMG LLP, a UK limited liability partnership, is a subsidiary of KPMG Europe LLP and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative, a Swiss entity.
11 | KPMG’s Media and Entertainment Barometer
To what extent do you agree or disagree with the A majority of respondents agreed that
the ability to access media online
following statement: “Being able to access media (e.g. newspapers, music, video and
online (e.g. newspapers, music, video, radio) means radio) meant they now accessed more
media than in the past: 60 percent
I now access more media than I did in the past” agreed that they accessed more,
while 19 percent disagreed.
Those aged 18-24 (84 percent)
Wave 1 (September 2009) were almost twice as likely to agree
compared with those aged 55+
19% 23% 58% (43 percent). Sixteen percent of
the 55+ group strongly disagreed.
Wave 2 (March 2009) Respondents in Wales were most likely
to agree they were now accessing
14% 24% 63% more media (71 percent).
Men were significantly more likely
Wave 3 ( September 2010) to agree compared with their female
counterparts (66 percent, 55 percent).
16% 23% 61%
Introduction // Key findings // Accessing traditional media // Accessing new media //Traditional vs. New media
<< Previous
What content would you be prepared to pay for? // Introducing a ‘paywall’ // Impact of recession // 3D viewing
© 2010 KPMG LLP, a UK limited liability partnership, is a subsidiary of KPMG Europe LLP and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative, a Swiss entity.
KPMG’s Media and Entertainment Barometer | 12
Accessing more media now? // Prefer accessing online or offline // Currently paying for online content?
Next >>
Smartphone // Smartphone manufacturer // Smartphone apps //Tablets //Tablet manufacturer
© 2010 KPMG LLP, a UK limited liability partnership, is a subsidiary of KPMG Europe LLP and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative, a Swiss entity.
13 | KPMG’s Media and Entertainment Barometer
Despite the majority indicating they compared with 46 percent who said reasons related to a preference for
now access more online content than offline and 32 percent who reported reading physical copies or watching
in the past, results continue to point to it didn’t make a difference. 12 months on a television set (rather than a
a preference for offline media. ago, 24 percent said they preferred computer screen). Technical and
online media. security concerns continued to
The past 12 months has not witnessed
trouble a minority.
an increased preference for online Those who preferred offline access
media. In wave 3, 23 percent said were asked to indicate why. Consistent
they favoured online media access, with previous waves, the most popular
89%
86% 85%
79% 80%
76%
60%
57% 56%
19%
14% 14% 14% 13% 13%
8% 8%
5%
I would rather read I would rather watch I prefer the I don't want to make I don't have a fast I don't trust
something physical TV and films on my experience of payments online due enough internet the quality of
than on screen TV than computer traditional media to security concerns connection to make online media
online media an
enjoyable experience
Introduction // Key findings // Accessing traditional media // Accessing new media //Traditional vs. New media
<< Previous
What content would you be prepared to pay for? // Introducing a ‘paywall’ // Impact of recession // 3D viewing
© 2010 KPMG LLP, a UK limited liability partnership, is a subsidiary of KPMG Europe LLP and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative, a Swiss entity.
KPMG’s Media and Entertainment Barometer | 14
80%
33%
31%
28%
16%
14% 14%
I can access I can access the I spend a lot of It is easier to find There is a It is more I can access
content when content I want time on my content that I'm wider choice of environmentally the content I want
I want for free online computer so it's interested in content online friendly at a better price
more convenient
Accessing more media now? // Prefer accessing online or offline // Currently paying for online content?
Next >>
Smartphone // Smartphone manufacturer // Smartphone apps //Tablets //Tablet manufacturer
© 2010 KPMG LLP, a UK limited liability partnership, is a subsidiary of KPMG Europe LLP and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative, a Swiss entity.
15 | KPMG’s Media and Entertainment Barometer
Will consumers, increasingly used to paying for premium content on their mobiles
and tablets, become more willing to pay for online content on their desktops?
Introduction // Key findings // Accessing traditional media // Accessing new media //Traditional vs. New media
<< Previous
What content would you be prepared to pay for? // Introducing a ‘paywall’ // Impact of recession // 3D viewing
© 2010 KPMG LLP, a UK limited liability partnership, is a subsidiary of KPMG Europe LLP and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative, a Swiss entity.
KPMG’s Media and Entertainment Barometer | 16
33%
Respondents were more likely to pay for Online newspapers/ 31%
films than they were six months ago. magazines 24%
27%
TV 30%
28%
15%
Specialist 19%
blogs/advice 8%
13%
Online gaming 12%
18%
12%
Business 21%
news/analysis 8%
5%
Online dating 3%
6%
Exclusive social 3%
3%
networking sites 5%
3%
Comparison sites 8%
5%
Wave 3 (Sep 2010)
2% Wave 2 (Mar 2010)
GPS sites 4%
4% Wave 1 (Sep 2009)
Accessing more media now? // Prefer accessing online or offline // Currently paying for online content?
Next >>
Smartphone // Smartphone manufacturer // Smartphone apps //Tablets //Tablet manufacturer
Next >>
© 2010 KPMG LLP, a UK limited liability partnership, is a subsidiary of KPMG Europe LLP and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative, a Swiss entity.
17 | KPMG’s Media and Entertainment Barometer
Introducing a ‘paywall’
If a website or mobile content site you frequently visit Only one-in-fifty (two percent) would
be prepared to pay for unrestricted
began charging for access to content, would you be access to a website they currently use
willing to pay to gain access to the content? regularly if a paywall were introduced.
The vast majority (79 percent) would
seek similar content elsewhere.
79%
11%
2% 8%
Yes, for access Yes, but only for No, would look Don't know
to the content specific sections for the same
of the entire site or similar
content elsewhere
Introduction // Key findings // Accessing traditional media // Accessing new media //Traditional vs. New media
<< Previous
What content would you be prepared to pay for? // Introducing a ‘paywall’ // Impact of recession // 3D viewing
© 2010 KPMG LLP, a UK limited liability partnership, is a subsidiary of KPMG Europe LLP and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative, a Swiss entity.
KPMG’s Media and Entertainment Barometer | 18
Impact of recession:
comparing prices
The majority (58 percent) agreed that This figure is lower than that collected
they now spent longer comparing in the earlier waves (W3: 68 percent,
prices than pre-recession. W2: 78 percent, W1: 78 percent).
About two-thirds of this group
(68 percent) thought their new
thriftiness would continue after
the recession ends.
Accessing more media now? // Prefer accessing online or offline // Currently paying for online content?
Next >>
Smartphone // Smartphone manufacturer // Smartphone apps //Tablets //Tablet manufacturer
© 2010 KPMG LLP, a UK limited liability partnership, is a subsidiary of KPMG Europe LLP and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative, a Swiss entity.
19 | KPMG’s Media and Entertainment Barometer
3D viewing
Where at all have you viewed 3D media over Over a third (34 percent) had viewed a
3D film at the cinema during the past
the past 12 months? 12 months. This rose to 63 percent
amongst the 18-24s and 50 percent
69% amongst the 25-34s. By contrast, only
28 percent of 45-54s and 14 percent of
62% those aged 55+ had viewed
3D films at the cinema.
The proportion who had watched a
3D film had increased significantly
since wave 2 (W2: 27 percent, W3:
34 percent), reflecting the number of
34%
34% films that have been released in this
format over the past six months.
27%
Four percent had watched a 3D film on
TV. This was broadly in line with
wave 2 (five percent).
5% 4%
Introduction // Key findings // Accessing traditional media // Accessing new media //Traditional vs. New media
<< Previous
What content would you be prepared to pay for? // Introducing a ‘paywall’ // Impact of recession // 3D viewing
© 2010 KPMG LLP, a UK limited liability partnership, is a subsidiary of KPMG Europe LLP and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative, a Swiss entity.
KPMG’s Media and Entertainment Barometer | 20
Only one-in-seven (15 percent) You said you were unlikely to purchase a 3D television
indicated they were likely may
consider buying 3D TV next time next time you buy a TV. Why is this?
they purchase a television set. This is
unchanged since wave two, suggesting
63%
that the popularity of 3D cinema is not Don't see the need
64%
translating into an increased desire
for 3D technology in the home.
Amongst those who said they were Likely to be 59%
12%
Quality likely to be poor
10%
Accessing more media now? // Prefer accessing online or offline // Currently paying for online content?
Next >>
Smartphone // Smartphone manufacturer // Smartphone apps //Tablets //Tablet manufacturer
© 2010 KPMG LLP, a UK limited liability partnership, is a subsidiary of KPMG Europe LLP and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative, a Swiss entity.
21 | KPMG’s Media and Entertainment Barometer
Smartphone use
More than a quarter (27 percent) owned a smartphone. Thinking about your MAIN phone,
This rose to 44 percent and 43 percent amongst the which of the following do you have?
18-24s and 25-34s respectively.
Ownership was highest in London (33 percent) and 3% 2%
the South East (32 percent), and lowest in the South 3%
West (16 percent).
27%
Four-fifths (80 percent) had used their smartphone for
surfing the net. One-in-ten (9 percent) had read an
eBook on their phone.
65%
Introduction // Key findings // Accessing traditional media // Accessing new media //Traditional vs. New media
<< Previous
What content would you be prepared to pay for? // Introducing a ‘paywall’ // Impact of recession // 3D viewing
© 2010 KPMG LLP, a UK limited liability partnership, is a subsidiary of KPMG Europe LLP and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative, a Swiss entity.
KPMG’s Media and Entertainment Barometer | 22
Reading eBooks 9%
Editing documents 9%
Ordering takeaway 8%
Online gambling 3%
Accessing more media now? // Prefer accessing online or offline // Currently paying for online content?
Next >>
Smartphone // Smartphone manufacturer // Smartphone apps //Tablets //Tablet manufacturer
© 2010 KPMG LLP, a UK limited liability partnership, is a subsidiary of KPMG Europe LLP and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative, a Swiss entity.
23 | KPMG’s Media and Entertainment Barometer
Smartphone manufacturer
16%
10%
8%
6% 6%
1%
Introduction // Key findings // Accessing traditional media // Accessing new media //Traditional vs. New media
<< Previous
What content would you be prepared to pay for? // Introducing a ‘paywall’ // Impact of recession // 3D viewing
© 2010 KPMG LLP, a UK limited liability partnership, is a subsidiary of KPMG Europe LLP and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative, a Swiss entity.
KPMG’s Media and Entertainment Barometer | 24
Smartphone apps
In total, three quarters (74 percent) of smartphone users had downloaded apps during the past 12
months. Over a third (35 percent) had downloaded paid apps during this period. Amongst those who had
downloaded paid apps, one-in-ten had spent in excess of £10.
Have you downloaded any apps Approximately how much would you say
(sometimes called “applications”) you spent on apps IN THE PAST MONTH?
to your smartphone over the past
12 months? £20.10 plus 3%
2% 2%
£10.01 to £20 7%
24%
£4.01 to £8 26%
£2.01 to £4 14%
33%
£ 0.5 to £4 25%
Accessing more media now? // Prefer accessing online or offline // Currently paying for online content?
Next >>
Smartphone // Smartphone manufacturer // Smartphone apps //Tablets //Tablet manufacturer
© 2010 KPMG LLP, a UK limited liability partnership, is a subsidiary of KPMG Europe LLP and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative, a Swiss entity.
25 | KPMG’s Media and Entertainment Barometer
Tablets
Online gambling 7%
Introduction // Key findings // Accessing traditional media // Accessing new media //Traditional vs. New media
<< Previous
What content would you be prepared to pay for? // Introducing a ‘paywall’ // Impact of recession // 3D viewing
© 2010 KPMG LLP, a UK limited liability partnership, is a subsidiary of KPMG Europe LLP and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative, a Swiss entity.
KPMG’s Media and Entertainment Barometer | 26
Tablet manufacturer
9%
45%
11%
11%
12%
Don’t know
Hewlett Packard (HP)
Other
Samsung
Dell
Archos
Apple
Accessing more media now? // Prefer accessing online or offline // Currently paying for online content?
Next >>
Smartphone // Smartphone manufacturer // Smartphone apps //Tablets //Tablet manufacturer
© 2010 KPMG LLP, a UK limited liability partnership, is a subsidiary of KPMG Europe LLP and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative, a Swiss entity.
Contact us
David Elms
Partner, Head of Media
T: +44 (0)20 7311 8568
E: david.elms@kpmg.co.uk
Guy Di Piazza
Media Analyst, Transaction Services
T: +44 20 7694 1659
E: guy.dipiazza@kpmg.co.uk
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