• What is Change Management

• Change management is a structured process

and set of tools for leading the people side
of change.

• Effective change management is when a

structured process and set of tools results in
moving the organization and individuals
through the phases of CHANGE such that
the business results are achieved.
• Why Change Management?
• Speed of adoption- how quickly the change is
adoptedintothe organization and how well the project
stays onschedule.
• Utilization rate- the overall level of participation and
ultimate utilization of the new processes, tools and job
• changes
• Proficiency- how employees perform in the new
environment ± are they achieving the expected
performance levels?

• Myth:A great solution + Effective project management =

Project success
• Our Goal
• To learn, understand and use change
Management techniques
• To help staff successfully manage the change
produced by the current project
• To help staff be successful in the new changed
environment
Change is a process
 • Successful Change management requires
• effective communication,
• full and active executive support,
• employee involvement,
• organizational planning and analysis and
• widespread perceived need for the change
Steps to Creating Change
1. Mobilize energy and commitment through
Joint identification of problems and solutions
2. Develop a shared vision
3. Identify the leadership
4. Focus on results, not on activities
5. Start at the periphery, then let it spread
6. Institutionalize success through policies and
structures