Decision Support System

Concept

Rg.No:0905276
S3 MBA B2
 Decision Making
A step in problem solving

 Intelligence gathering
 Definitionof problem
 Data gathered on scope
 Constraints identified

 Design phase
 Alternatives identified and assessed
 Choice
 Selection of an alternative
 Structured vs. Unstructured Problems
 Structured problems lend themselves to
programmed decisions
 The implication is that a repeatable process
can be employed and these can be
automated
 Unstructured problems require
unprogrammed decisions
 Unstructured Problems
 Canbe addressed (or partially addressed)
with Decision Support Systems
 Structured Problems
 Can be addressed by an MIS
 Three decision models or techniques
 Optimization
 Find the best solution
 Satisficing
 Find a solution which meets certain criteria
 Heuristics
 Rule-based solution generation
 Decision Support Trends
 Personalized proactive decision analytics

 Web-Based applications

 Decisions
at lower levels of management and by
teams and individuals

 Business intelligence applications

 DSS Model base
 Model base
A software component that consists of models used in
computational and analytical routines that
mathematically express relations among variables
 Examples:
 Linear programming models,
 Multiple regression forecasting models
 Capital budgeting present value models

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 Data Visualization Systems
 DVS
 DSS that represents complex data using interactive
three-dimensional graphical forms such as charts,
graphs, and maps

 DVStools help users to interactively sort, subdivide,

combine, and organize data while it is in its graphical
form.

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