TATA INDICOM QUESTIONAIRE

Name :

Contact No:

1) RESPONSES OF CUSTOMERS FOR DISSATISFIED TATA INDICOM SERVICE

a) cancellation of service
b) get the complaint and continue
c) put complaint and cancel
d) discourage others to buy

2) customers preferred mobile network service for roaming facility

a) BSNL
b) VODAFONE
c) AIRTEL
d) INDICOM
e) IDEA
f) OTHERS

3) REASONS FOR CANCELLATION OF SERVICE

a) Customers service
b) Coverage
c) Not getting bill on time due to additional charges
d) Others

4) Opinion about the services offered by the TATA INDICOM

a) After sale services
b) Coverage
c) Offers
d) Staff response
e) Customer support
f) Availability
g) Price

5) Satisfaction level of recharge coupons of TATA INDICOM

a) Satisfied
b) Not satisfied
c) Neutral
6) Factor that affect the buying behavior of the TATA INDICOM
a) Advertisement
b) Coverage
c) Brand image
d) Customer service
e) Offers
f) Sales promotion
g) Family and friends