Customer

Profile

SWK Configures Ideal Solution For MicroMod

Sage MAS 90 and JobOps Deliver Accurate Estimating And Costing Tools

Client Information: MicroMod Automation of Rochester, New York

manufacturers, distributes, and services ad-
vanced process control equipment for industrial
and institutional boilers, waste-water treatment
MicroMod Automation
plants, and food and chemical processing. The
company operates facilities in Southampton,
Headquarters: Pennsylvania and Mexico City. MicroMod prides
itself on the experience and expertise of its sales,
Rochester, NY
support, development engineering, project engi-
Industry: neering, and manufacturing staff.
Custom Manufacturer Not Your Typical Manufacturer
Web Site: A typical distributor sells stock items out of its
inventory. A manufacturer may build the same
www.micromodautomation.com
item over and over again. Neither business
Software Solutions: model fits MicroMod. Pat Carpenter, purchas- involved in this custom manufacturing process.
Sage MAS 90 ing manager at MicroMod explains, “We take SWK Technologies, Inc. expertly implemented
an item and customize it to meet a customer’s and supports both solutions. Carpenter worked
JobOps
specific needs. It’s possible that no two are ever closely with SWK Technologies’ consultants to
alike. We might add more parts and labor dur- configure the solution to meet MicroMod’s exact-
ing configuration, order additional parts from a ing needs. “What we do would be next to impossi-
supplier, perform in-house processing, and out- ble without JobOps,” says Carpenter. “It would be
source certain processing before the product is an overwhelmingly cumbersome manual process.
complete and ready to sell.” With JobOps, we’re able to serve our customers
MicroMod relies on JobOps and Sage MAS 90 and make money doing it.”
ERP to accurately estimate and track the costs

Challenge Solution Results

Find business management Sage MAS 90 and JobOps — both  Precise Estimating
software to handle expertly implemented and sup-  Accurate Costing
unique custom fabrication ported by SWK Technologies.  Superior Service
requirements.

© Copyright 2006 SWK Technologies, Inc.

About SWK
SWK Technologies, Inc. is a unique
“What we do would be next to impossible without
IT consulting company providing
strategies and solutions to meet its
JobOps; it would be an overwhelmingly cumbersome
clients’ information and business manual process.”
management needs.
As a Sage Software Select Part-
ner, SWK Technologies offers best Accurate Costing gives MicroMod an edge over its competitors.
MicroMod is able to create an accurate estimate “While other companies may either lose money
of breed solutions for accounting
of each job’s cost, ensuring it prices its products on a job, or have to go back to the customer
and business management, human fairly. Carpenter says that one of the most valu- with their hand out, we know going in exactly
resources and payroll, customer able features of JobOps is the ability to report what our expected costs will be. Our customers
relationship management (CRM), on the budgeted versus actual costs of both cur- get what they ask for, at the price quoted.”
rent and completed jobs, “We are very accurate Assembling A Partnership
job management, and warehouse
in our quoting process, largely because we can The partnership MicroMod enjoys with SWK
management. see exactly how much it cost us to complete a Technologies continues to be a rewarding one. “I
Specializing in collaborative com- similar job.” absolutely love the staff at SWK Technologies,”
Engineers configure each part on the shop praises Carpenter, “They’re knowledgeable,
merce — the communication and
floor, and then record their time directly into prompt, and helpful. I’ve learned a great deal
cooperation between suppliers and JobOps’ Time Tracker module. Those hours are from them.”
customers, SWK Technologies has then instantly applied to the project, ensuring When speaking of the new training center
developed a robust EDI solution costs are always up to date. Time Tracker is also SWK Technologies recently opened in Roches-
a useful tool for measuring the workload capac- ter, New York, Carpenter says, “To me it signals
that integrates seamlessly with the
ity of MicroMod’s engineers and technicians. a big commitment to their customers.”
business management solutions it By monitoring the hours spent on projects over SWK Technologies has configured a win-
sells and supports. MAPADOC EDI the week or month, MicroMod can accurately ning solution for MicroMod, one that allows
gauge its ability to handle additional projects. the company to deliver high quality parts to its
is used successfully by companies
It’s that ability to accurately estimate and customers — on time and at the right price.
in dozens of industries trading with monitor its project costs that Carpenter believes
hundreds of different trading part-
ners. Office locations: New York,
NY, Melville, LI, NY, Rochester, NY,
Syracuse, NY, and Buffalo, NY

SWK Technologies, Inc.

5 Regent Street, Suite 520
Livingston, NJ 07039
(973) 758-6117
(973) 758-6120 Fax
www.swktech.com

“We empower our clients and partners with knowledge, solutions, and tools for success.”

© Copyright 2006 SWK Technologies, Inc. All rights reserved. Reproduction in whole or in part without permission is prohibited. The capabilities, system requirements and/or compatibility with third-party products described herein are subject to change without notice.
Sage Software, the Sage Software logos, and the Sage Software product and service names mentioned herein are registered trademarks or trademarks of Sage Software, Inc., or its affiliated entities. All other trademarks are property of their respective owners. Printed in
the U.S.A