CCR IMPROVEMENT IN

C-DOT EXCHANGE

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 Certain Terminologies

CCR – CALL COMPLETION

RATIO

CSR – CALL SUCCESS RATIO

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 CATEGORY OF CALLS
Originating & Terminating Call (ORG-TRM)
All Local Call (Intra BM + Inter BM + AN-RAX + WLL)

Total Local Call Attempts (i.e. Dial Tone Given)

Total Successful Call Attempts (i.e. Call
Processed)
Total Completed Call Attempts (i.e. Answer Calls)

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 CATEGORY OF CALLS
Originating & Outgoing Call (ORG-OG)
All Route Call & MultiOperator Calls
Total Outgoing Call Attempts (i.e. Dial Tone Given)
Total Successful OG Call Attempts (i.e. Call Processed /
State of Call received)
Total Completed Call Attempts (i.e. Answer Signal
Received)
Terminating Call (IC-TRM)
All Local/Route Terminating Calls
Total Terminating Call Attempts
Total Completed Terminating Attempts (i.e. Answered
Calls)
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 CALL FAILURE ANALYSIS
Abandoned After Dialing Complete.
Ø Due to Subscriber’s Behavior.
Ø Due to More Nodes in Network.
No Answer.
Answer
Ø Due to Subscriber’s Reason.
Ø Due to Seasonal/Climatic Cause.
Ø Due to Technical Reasons.
Called Subscriber Busy.
Busy
Ø Heavy Callers/Hospitals/Helpline Nos.
Partial Dialing.
Dialing
Ø Due
to Subscriber’s Behavior
No Digits Dialed. (This Contribute 25% failure)
Ø Due to Subscriber’s Behaviour (Check Dial Tone /
Flashing Hook before Dialing)
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 INTERNAL REASONS

Scope of Improving CCR.

Feed the Dial Tone in Time.

Feed Proper Announcement.
Check the various Call Processing Parameters.
Check the Resource Allocation.
Provide Adequate Trunk Circuits.
Routine Testing of CM & BM Hardware.
Data Check to Avoid No-answer.

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 SOLUTION TO SWITCH(INTERNAL)
REASON

Dial Tone Delay & No- Dial Tone.

All subs. Should be of DTMF(PSTN+AN) and instrument
should be modified for Tone Working.
All Line BM,RBM & VU-BM should be equipped 4MFC
cards and all ports are configured as DTMF.
Routine testing of MFC cards using tst-srv:301 using
calendar.
Feed Proper Announcement at Appropriate Time.
Announcement card should be equipped & inservice in all
BMs.
Proper OG-barring, Feature Invocation announcement.
called--call-
Q-annc in case of busy subs. if assigned “called call-
waiting”.
waiting Do wide publicity to popularize call-waiting
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 SOLUTION TO SWITCH(INTERNAL)
REASON (CONTD.)

Check Call Processing.

For effective call check the following System Parameters.
ROUTING: Minimum digits required for processing route
call in open-number scheme. It should be 6.
MIN-SUBS-DIAL: Minimum digits required for
processing local call.
DNA-TMR: This parameter is effective for Diversion on
No-Reply. It should be 280.
Resource Allocation.
In Line BM/RBM/VU-BM all 4MFCs should be created as
DTMF.
In Trunk BM equip all 4 MFCs as MF-SENDR/MF-RCVR for
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 SOLUTION TO SWITCH(INTERNAL)
REASON (CONTD.)

Providing Adequate Trunk Circuits.

Sufficient junction should be provided towards
TAX/Parent Exchg. as the call should not fail due to Non-
availability of Trunks.
For the improvement of ORG-OG traffic efficiency, test
DTS/DTCs on routine basis.
TUC should be interchanged & Tested regularly.
Other than 2_2_(7.7)_6 s/w rel., 21st slot/4th TU should not
be equipped.

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 SOLUTION TO SWITCH(INTERNAL)
REASON (CONTD.)

Check of CM & BM Hardware.

Routine Testing CM Hardware (BUS Wise & Plane Wise) to avoid
one way speech and cross-talk related problem.
Testing of TIC/SPC cards on routine basis using the cmdfile.

Data Check for Avoiding No -Answer Case.

Check System Parameters to reduce No-Answer Case.
For Exchange Type :2(Working as Local Exchg.)
CSH:600
CL-RINGING:600
For Exchange Type :4(Working as TAX/ILT)
RING-TAX-TM-OUT:600
CSH-TAX-TM-OUT:300
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 Threshold Parameters

Threshold % should be Calculated for CCS#7 and V5.2 based

on the number of :
FOR CCS#7 DATA (Applicable to Complete System)
Ø No. of DATA Links (NO7-THR).
Ø No. of BMs having #7 TGPs (INT-THR).

FOR VUBM DATA (Applicable per VU BM basis)

Ø No. of Terminal for Internal Comm. (VU-INT-THR)
Ø No. of Links for VU Interface (V5-THR)

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 Different Numbering Scheme

OPEN Numbering Scheme

Ø The open numbering scheme is followed in the stages
of the network where the exchange either routes the
call to a TANDEM/TAX and not aware of the details of
numbering scheme/number length of the destination.

CLOSE Numbering Scheme

Ø The closed numbering scheme is followed in the
stages of the network where the exchange either
terminates the call or routes the call directly to a
terminating exchange and is aware of the details of
numbering scheme/number length of the destination.
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 SIGNALLING

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 END-TO-END

Originating
Originating Transit
Transit Terminating
Terminating
Exch.
Exch. Exch.
Exch. Exch.
Exch.

END-TO-END

In End-to-End mode, Signaling is between

Originating Exchange and Terminating
Exchange thus signals can be transferred
very quickly.
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 LINK BY LINK

Originating
Originating Transit
Transit Terminating
Terminating
Exch.
Exch. Exch.
Exch. Exch.
Exch.

LINK BY LINK
LINK BY LINK

In Link-by-Link mode, Signal is between

Two Nodes only thus slowing down the
Transfer of the Signal.
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 TYPE OF TAXs

Leading TAX
Ø First TAX in the Network has to Function as a Leading
TAX.

Transit TAX
Ø This is doing only Transiting Function and no TAX
business. It passes all the digits.

Terminating TAX
Ø Absorbs Area Code and sends exchange digits to the
Terminating Exchange using appropriate Rank Of
Digit.
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 TYPES OF TAX
LINK
LINK BY
BY LINK
LINK
END-TO-END
END-TO-END

Leading
Leading Transit
Transit Terminating
Terminating
TAX
TAX TAX
TAX TAX
TAX

OG
OG TGP-
TGP-
TYP=TTAX
TYP=TTAX OG
OG TGP-
TGP-
TYP=TTAX
TYP=TTAX OG
OG TGP-
TGP-
IC
IC TGP-
TGP- TYP=ORD
TYP=ORD
TYP=ORD
TYP=ORD
ORG
ORG IC
IC TGP-
TGP-
IC
IC TGP-
TGP-
TYP=TTAX
TYP=TTAX TRM
Exch.
Exch. TYP=TTAX
TYP=TTAX TRM
OG
OG TGP-
TGP- Exch.
Exch.
TYP=TTAX
TYP=TTAX

IC
IC TGP-
TGP-
TYP=TTAX
TYP=TTAX

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 PROGRAMING OF TGPs
ALL THE I/C TRK GROUPS FROM TAX OR ILT SHOULD BE
PROGRAMMED AS TTAX WITH THE UNIQUE 'TGP-CAT' OTHER THAN
'1' AND NOT ALLOCATED TO ANY OTHER TGP.

ALL THE I/C TGPs FROM THE PARENTED EXCHANGES (IN TAX)
SHOULD BE DEFINED AS 'ORD'.

PROPER CHARGE RATE NUMBER FOR I/C CALLS FROM

OTHER TAXs FOR WHICH OUR TAX IS NOT A LEADING TAX
Ø CRG-RTN (=4) WITH
CHARGE MODE = NO-MET
METERING INFO = METERED/ANS-XP/NRM-RNG

Ø NO CHARGE BAND SHOULD BE ASSOCIATED WITH THIS

CRG-RTN
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 SUBS. PRIORITY
Subscriber Priority (SUB-PRI)
This Parameter is used for assigning preference to
Subscriber LINES.
Ø Priority 1 to 8 assigned by CRP Command
Ø Priority 9 to 14 assigned by the system

SUB-PRI at LE Meaning
1,7,8 Ordinary Subscriber
2,3,4,5,6 Priority Subscriber
9 ORD-CCB
10 CCB-STD
12 PBX
13 Operator
11,14 Spare

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 PRIORITY ROUTING
In MF-R2 Signalling
Subs Priority 2 to 6 is send as Priority
Subs.
In Terminating Exchange if Priority 2 is
not allowed in TGP-Choice field then call
will fail.
If Priority 13 is not allowed TO calls from
the Network will fail.
In case of Subs Priority 9,10&12 Local
Incoming TGP-PRI data takes
precedence at Transit Exch.
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 PRIORITY ROUTING
In CCS#7 Signalling
Except Trunk Operator & Ordinary
Calling Subs, all other Priority Subs in
the Transit Network Selection are
Treated as Priority=1 for the purpose of
Outgoing Trunk Selection irrespective
of Incoming TGP Priority.

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 SUGGESTION
Always create Two or Three smaller size TGPs with
TENs from Two/Three BMs. TGP choice in rotating order
for different route codes and for different priorities.
(Advantage: Processor Load & Trunk Selection Time
will Decrease considerably)
For Non-Metered Special Service routes, Non-Metered
type CRG-RTN should be given instead of PRD-TAX.
End-to-End MF Signalling can be adopted, wherever
possible.
Use proper TGP-TYPE and EXCH-TYPE.

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