Issues in QWL

Needs and
Motivation

Shifting Trends
in Motivation

24/7

Outsourcing
Work
 @ow to Improve The QWL???
j Job Enrichment
j Job Enlargement
j Vertical and @orizontal Loading:-
p Vertical Loading:-job enrichment by pulling down responsibilities
from above and pushing tasks down to a lower level.
p @orizontal Loading:- job enlargement by pushing tasks into
earlier work stages or pulling tasks into later work stages.
j Manipulating core Job Dimensions :- task variety, task
significance, feedback
j Job Rotation
j Cross-Training:- teaching workers more than one job multitasking
 Core Dimensions of Jobs

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Task Identity Completing an entire piece of work
Task Significance Believing that the work is important to
others
Autonomy Controlling decision-making opportunities
Feedback Receiving information regarding level and
quality of performance
 Contd͙
j Ergonomics:- equipment design used to
maximize productivity by reducing operator
fatigue and discomfort.
j Well Pay and Floating @olidays
j Empowerment
j Change in working Environment
j Child and Elder Care
j Wellness Programs:- fitness programs
 Innovation in QWL
j Production-Based Compensation:- periodic cash bonuses
given to employees have cost-saving ideas.
j Flexitime
j Flexplace:- allowing regular employees to work at home or
at another location away from the company.
j Flexible Benefits
j Compressed Workweek:- scheduling full-time jobs for fewer
than 5 days per week or fewer than 10 days in a fornight.
j Contingent Employment
j Job Sharing